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Palms Hotel Club

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palms Hotel Club

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Flat-screen TV

Reviews

5.2 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
BP 70, Aarab Sebbah Ziz, 52200
  • Erfoud Town Hall
    5 min drive
  • Zerktouni Mosque
    5 min drive
  • Royal Palace of Erfoud
    9 min drive

Room options

View all photos for Royal Suite

Premium bedding, in-room safe, desk, blackout drapes

Royal Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Palais Masandoïa

Pool
Breakfast included
Spa
Kids pool
4.5 out of 5, Wonderful, (2)
The price is $275
per night
$310 total
includes taxes & fees
Dec 8 - Dec 9
Palais Masandoïa

About this property

Palms Hotel Club

4-star Aarab Sebbah Ziz hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge.
Palms Hotel Club offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Aarab Sebbah Ziz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Palms Hotel Club features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a 24-hour health club, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Palms Hotel Club is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palms Club Erfoud
Palms Hotel Club
Palms Hotel Club Erfoud
Palms Hotel Club Aarab Sebbah Ziz
Palms Club Aarab Sebbah Ziz
Palms Hotel Club Hotel
Palms Hotel Club Aarab Sebbah Ziz
Palms Hotel Club Hotel Aarab Sebbah Ziz

Palms Hotel Club Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 3 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.4/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mellouki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive bad experience, not to recommend
Séjour a ne pas du tout recommander: Pas de wifi dans les chambres Pas de réseau TV y compris les chaînes locales Pas de réseau téléphonique (entre chambres et réception) Douche froide pendant tout le séjour voire coupure Hygiène de la piscine est insuffisante (fond glissant algues) Petit déjeuner laisse á dėsirer (choix très limité, petit pains et croissants durs, dėcoupés en plusieurs morceaux, jus artificiel dégueulasse…) Pas de serviettes de piscine Les serviettes fournies mal lavées. Une fois mouillées voire même sèches ça pue. Il est sûr que les règles d’hygiène ne sont pas appliquées lors de leur entretien
Stayed 3 nights in Aug 2021

4/10 Poor

Rolf Melwin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not as advertised
Place was not as advertised No complimentary reception, no working indoor heated pool, none of the exercise equipment was working They had a sign for "the heated pool" and wanted to charge for it, though the write up said it was included Does not matter since it was neither heated, clean or available The staff just shrugged This has been our only bad hotel experience in the past 2 weeks Outside pool was pretty and the night lighting was also pretty Pool was to cold to enjoy and there were lots of flies We did enjoy the breakfast Location is poor, you are out of town and stranded with limited facilities It was to be a relaxing day and evening enjoying the spa and pool. Turned out not so much
Stayed 1 night in Oct 2017

4/10 Poor

Youssef

Stayed 1 night in Oct 2019

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorable, bajo la calidad en varios servicios
El hotel bastante bien en lineas generales, ya habia estado anteriormente y sabia lo que me encontraria, la nota no es mejor ya que me sorprendio la caida de calidad del buffet que decidimos hacer uso por la noche, poca cantidad y poca calidad. No se espera semejante calidad de uno de los hoteles referente en la zona. Ademas de los numerosos problemas que nos pusieron al no encontrar la reserva, mas de media hora para registrarnos y nos dieran las habitaciones.
Stayed 1 night in Dec 2018

8/10 Good

jean pierre, ifrane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Très bonne accueil personnel aux petits soins
Stayed 2 nights in Feb 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

decodeco, 千葉県

Disliked: Cleanliness, property conditions & facilities, room comfort
全くおすすめできません
砂漠観光で2泊しました。エルフードのなかではいいグレードと聞いており、クチコミも評価が高かったので期待していたのですが、最悪でした。レンタカーでやっと夜にたどり着いたのですが、通された部屋は写真とは全く違う、小さくてペンキの匂いがする部屋でした。部屋はハエがいて、トイレの扉は閉まりませんでした。ゴミ箱もティッシュもありませんでした。カウンターに文句を言うと支配人的な人がでてきて「新しい部屋だよ？」とアピってきましたが、ありえないと言うとスイートに案内してくれました。謝罪はなく、20ユーロ追加でスイートに泊まらせてやると言われました。あの部屋はまた別の客を泊まらせるといっていたので正直ありえないと思いました。。。スイートも、広いだけでお湯はでませんでしたが、もうクレームを入れるのが疲れたので言いませんでした。食事もまずくて種類は少ない上に高いです。一番美味しかったのはオレンジジュース（笑）。市内のレストランがよほど安くて美味しいです。日本人のクチコミがなぜあれ程よいのか不明です。他にきていた欧州人も険しい顔をしていました。正直、全くおすすめしませんが、エルフードの他のホテルを知らないのでこれがエルフードでの限界なのかなとも思ったので、他のホテルと比べて判断してください。
Stayed 2 nights in Oct 2017