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Capital O Hotel Los Caracoles, Acapulco

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capital O Hotel Los Caracoles, Acapulco

Outdoor pool
Front of property
Reception
Standard Room | Soundproofing, bed sheets
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370
  • Forum de Mundo Imperial
    16 min walk
  • La Isla Shopping Village
    18 min walk
  • Turtle Dunes
    4 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Soundproofing, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Soundproofing, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Three beds)

Soundproofing, bed sheets

Standard Room (Three beds)

  • Sleeps 6
  • 3 Queen Beds

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$70 total
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About this property

Capital O Hotel Los Caracoles, Acapulco

Hotel in La Poza
An outdoor pool, a 24-hour front desk, and a garden are available at this smoke-free hotel. WiFi in public areas is free.
Capital O Hotel Los Caracoles, Acapulco offers 18 air-conditioned accommodations with private pools and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Capital O Hotel Los Caracoles, Acapulco features an outdoor pool and a garden. Wireless Internet access is complimentary.

Capital O Hotel Los Caracoles, Acapulco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Capital O Hotel Los Caracoles, Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 73 reviews" "
Rating 8 - Good. 19 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 8 out of 73 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good prices
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcelo

Stayed 1 night in Jul 2023

2/10 Terrible

FREDDY

Disliked: Amenities, property conditions & facilities
Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2022

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and recommneded
wonderful short stay at a well price hotel.
Stayed 2 nights in Mar 2022

2/10 Terrible

Alejandro

Stayed 3 nights in Mar 2022

10/10 Excellent

Jesus

Stayed 1 night in Nov 2021

6/10 Okay

Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a gringo and the staff was very helpful in helping me to navigate the language difference and they helped me out with all kinds of things.
Stayed 3 nights in Jun 2021

2/10 Terrible

Bryant, Long Beach

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that we found a scorpion hiding on the bed
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2020

10/10 Excellent

Victor, Mexico

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servico y buena ubicación estadia muy buena
Stayed 5 nights in Jun 2020

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable lugar, todo muy limpio y la atención excelente.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Todo bien
Stayed 2 nights in Jul 2024

10/10 Excellent

MARCO ANTONIO

Stayed 1 night in Jul 2024

2/10 Terrible

Susana, Newborn

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Edgar

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Luis Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Ricardo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo hospedarse aquí ya que tienen mala atención. No funciona el aire acondicionado. El baño está sucio. Huele a cigarro la habitación.

6/10 Okay

David Antonio

Stayed 3 nights in Sep 2023

8/10 Good

María Josefina

Buena
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones, me fue muy funcional y cómodo.
Stayed 2 nights in Sep 2023

8/10 Good

marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities
La limpieza de la piscina debe ser más seguida, y la fumigación con más frecuencia! Pero en general buen hospedaje! Las chicas de recepción muy atentas y amables.
Stayed 2 nights in Sep 2023

4/10 Poor

DAMIAN

Traveled with family
Disliked: Cleanliness, amenities
Las toallas deterioradas . No realizaron la limpieza de la habitación . La cama más pequeña de lo habitual
Stayed 2 nights in Sep 2023

8/10 Good

ROBERTO

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
EXCELETE LUGAR PARA DESCANSAR
Stayed 1 night in Aug 2023