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Hotel Puerto de las Nieves

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puerto de las Nieves

Exterior
Indoor pool, seasonal outdoor pool
Balcony
Beach nearby
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Alcalde Jose de Armas S/N, Agaete, 35480
  • Las Palmas Beaches
    3 min walk
  • Agaete Ferry Dock
    3 min walk
  • Agaete Natural Pools
    6 min walk
  • Las Palmas (LPA-Gran Canaria)
    47 min drive

Room options

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double with extra bed

Minibar, in-room safe, desk, blackout drapes

Double with extra bed

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Puerto de las Nieves

4-star Agaete hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Puerto de las Nieves offers 30 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA LAS NIEVES. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Hotel Puerto de las Nieves features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and spa services. Guests can use the outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Puerto de las Nieves is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Hotel Puerto de las Nieves has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • Elevator

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Puerto las Nieves Agaete
Hotel Puerto las Nieves
Puerto las Nieves Agaete
Puerto las Nieves
Puerto De Las Nieves Agaete
Hotel Puerto de las Nieves Hotel
Hotel Puerto de las Nieves Agaete
Hotel Puerto de las Nieves Hotel Agaete

Hotel Puerto de las Nieves Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 158 reviews" "
Rating 8 - Good. 55 out of 158 reviews" "
Rating 6 - Okay. 12 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to great harbor restaurants, and also a quick drive to the ferry. Secure parking below the hotel is an added feature!!
Stayed 1 night in Mar 2024

10/10 Excellent

Grzegorz

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and spa was wonderful 10/10
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 2 nights in Jul 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I made a very last minute change of plans and checked out of my previous hotel a day earlier than expected and was lucky enough to have found this hotel. It was reasonably priced, perfectly located, I found parking to be easy but I think I was lucky I found a spot immediately. The hotel staff were lovely. Thank You!
Stayed 1 night in Jun 2023

8/10 Good

Kumud

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, breakfast was good and pool and jacuzzi was relaxing, fresh and modern with water jets and massaging loungers in the pool A few things not good such as no English speaking staff, had to rely on Google translate, no English channels on TV, it's the most widely spoken language in the world. We were there for four nights, the first two nights we were wakened by a garbage truck outside at 3.30am, it went on for fifteen minutes, very loud. We asked to change rooms from 208 to 202 which was so much better, so quiet and with our own terrace with a lovely view. The first morning we didn't say we didn't want housekeeping, there wasn't a sign to put outside the door, also we'd only checked in the night before. On returning after a walk I found my flip-flops I'd brought for the pool had been thrown out, I'd left them in a bag in the bathroom, the maids when questioned via the receptionist kept saying they hadn't seen them, but they never admitted to throwing them out, after no luck finding them the head receptionist compensated me 5 euros to replace them, it was an inconvenience as I needed them for the pool and had to make do with training shoes.
Stayed 4 nights in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Good location, big rooms and value for money
Great location, big rooms if little old fashioned. Good value. Only downside, poor breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

Raoul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Charming hotel with a fantastic spa.
Stayed 4 nights in Jan 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable hotel.
Hotel is in great location. The outside of the hotel looks a bit jaded the inside is old fashioned but very clean. The staff are very courteous and helpful. Spa is actually much nicer than I expected. Breakfast very good. Second floor rooms have balconies which is very nice.
Stayed 2 nights in Jan 2023

8/10 Good

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa and thermarium

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Low key and a bit old fashioned but in a fantastically ideal location for the sea front and the restaurants or bars. My room and individual balcony felt huge. I would very happily return here in an instant.
Stayed 2 nights in Nov 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Maureen

Stayed 7 nights in Jan 2022

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service
Gem of a hotel
Great hitel fir the area with really nice spa swimming pool. Ideal place to base yourself for hiking etc. Friendly and helpful staff, good experience.
Stayed 2 nights in Jan 2022

6/10 Okay

chris

Liked: Cleanliness, staff & service
Pleasant option by the port
Well located hotel with pleasant indoor pool with water jets. Rooms a little dated but clean. Breakfast was good for the price
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the breakfast is brilliant and the spa is lovely.
Stayed 2 nights in Jan 2021

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place where to stay
Great location, friendly staff and very nice spa and room.
Stayed 2 nights in Dec 2020

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
A bit disappointing
We booked this while travelling round the island after reading reviews and seeing it has a Spa. Booking via the app meant it was done on a no cancellation basis so when we arrived to find the restaurant closed and the Spa closed then disappointing doesn’t come close. If the hotel website was up to date they could have said they were closed and we would have booked elsewhere so my advice is call and check ahead. The rest was fine with the place but they should have allowed a free cancellation seeing as the main amenities weren’t available.
Stayed 1 night in Jul 2019

8/10 Good

Peter, Tucson, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A different Gran Canary!
We have been to the Island several times and have always stayed around down South. This was a very low key visit to the North.
Stayed 3 nights in Jan 2019

10/10 Excellent

MARIA Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Habitacion muy espaciosa y comoda. Buena situacion del hotel. Amables y limpio.
Stayed 1 night in Sep 2024

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jun 2024