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Windsor Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Windsor Hotel, Ascend Hotel Collection

Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated
Business center
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
125 W Lamar St, Americus, GA, 31709
  • Rylander Theatre
    ‪2 min walk‬
  • Global Village & Discovery Center
    ‪9 min walk‬
  • Statue of Charles Lindbergh
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Windsor Hotel, Ascend Hotel Collection

3-star Americus hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Windsor Hotel, Ascend Hotel Collection offers 53 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5005 square feet (465 square meters) include conference space. This Americus hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Windsor Hotel, Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 9:30 AM.
Windsor Hotel, Ascend Hotel Collection has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 13 for adults and USD 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1892
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13.00 for adults and USD 13.00 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Windsor
Windsor Hotel Americus
Best Western Plus Windsor Americus
Best Western Plus Windsor Hotel
Best Western Plus Windsor Hotel Americus
Best Western Windsor
Best Western Windsor Hotel
Windsor Best Western
Windsor Hotel
Best Western Plus Windsor Hotel
Windsor Hotel Ascend Hotel Collection
Windsor Hotel, Ascend Hotel Collection Hotel
Windsor Hotel, Ascend Hotel Collection Americus
Windsor Hotel, Ascend Hotel Collection Hotel Americus

Windsor Hotel, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is always so clean and the people friendly. The restaurants are so convenient and provide great dining options without having to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful historic hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sara

Stayed 1 night in Nov 2024

10/10 Excellent

Dion

Stayed 1 night in Nov 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful historic hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in the area! The staff is always friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building is beautiful, grand and historic. Our room was spacious. Only negative was absolutely no view out the window -brick wall and a/c units. If we were staying more than 1 night I would have asked to move to another room.The bed was comfortable, but very high. We ate at the Rosemary & Thyme for dinner and while the atmosphere and service were good, my husband's "rare" prime rib was medium and what he got when he sent it back was barely medium rare. They stated "that's the best we could do".Not worth the money. Also, when we arrived the restaurant was not crowded and there were several tables empty, but when we asked to be moved to another table we were told they had many reservations so could not move us. However, by the time we left, all the tables were still available, so not sure why they couldn't move us to begin with.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent experience, from the reservation procedure to the advance check-in to the greeting at the desk, to the comfortable quiet room. This is such a grand, lovely hotel, rich in history. I highly recommend it !
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay - full of history and character.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stepping back in time : )
We love to stay at the Windsor, it’s like stepping back in time. Despite the issue with their AC during our stay we still had a lovely visit. The gentleman in the restaurant is a superstar, always providing first class service.
Stayed 1 night in Oct 2024

10/10 Excellent

sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Shanise

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Clifton, Gray

Liked: Amenities, property conditions & facilities
Hard to get a military discount. I booked through Expedia. Choice Hotel website hard to navigate
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always!
Stayed 1 night in Oct 2024

10/10 Excellent

Terence, Lawrenceville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great. But the whole place had a slight mildew smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the Windsor. It is a grand hotel with friendly staff, very clean, large rooms and comfortable beds.
Stayed 1 night in Oct 2024

10/10 Excellent

somer

Traveled with group
Liked: Amenities
Nice place to stay for a small get-a-way.
Stayed 3 nights in Sep 2024