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Mercure Albury

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Albury

Outdoor pool
Exterior
Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath) | Minibar, desk, laptop workspace, iron/ironing board
Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
579 Olive Street, Albury, NSW, 2640
  • Albury Library Museum
    4 min walk
  • Nine Canaries
    2 min walk
  • Albury Station
    14 min walk
  • Albury, NSW (ABX)
    5 min drive

Room options

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, Multiple Beds

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath)

Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath) | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath)

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is $110
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$121 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Mercure Albury

4-star Albury motel with restaurant
Along with an outdoor pool, this smoke-free motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a microwave in a common area. Housekeeping is available on request.
Mercure Albury offers 60 accommodations with minibars and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
The motel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the motel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly motel also offers an outdoor pool, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Mercure Albury is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
FABRIC Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
FABRIC Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 20 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FABRIC Bar
  • FABRIC Restaurant

Things to do

  • Outdoor pool
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.1 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 20.00 for adults and AUD 20.00 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Quality Hotel Olive
Quality Hotel Olive Albury
Quality Olive Albury
Quality Inn Albury
Quality Olive
Mercure Albury Motel
Mercure Albury Motel
Mercure Albury Albury
Mercure Albury Motel Albury

Mercure Albury Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachela

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very basic. The lift was broken which was annoying. The staff at check in and out were not overly friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Garry

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is going through refurbishment and the experience of staying there was impacted by this. After booking the accomodation, we were informed that the lift was being serviced. Even though I rang and was told we would be put on the 2nd floor; on arrival we were informed that we were on the 3rd, which was 'fair walk' with luggage. Our room was nice but there was no kettle and no phone (thus had to walk down 3 flights of steps to inform them). There appeared to be a shortage of staff in the bar/dining area - they were friendly but clearly rushed the entire time). Management needs to be doing a lot better.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked into 4th floor room. Lift was out of action. After arriving late having to climb 4 flights of stairs was not appreciated.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service
The property was clean and comfortable. The staff were pleasant and accommodating. Overall it was a nice stay with no concerns.
Stayed 1 night in Aug 2024

2/10 Terrible

Francis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cost cutting is very evident. Staff are lovely and doing their best, but place is run down and is in need of maintenance and investment. From the long term maintenance to the lift, the old and run down rooms, to the large jars of jam or Vegemite that have crystallised instead of paying for the pre packaged food safe items, it’s clear no one wants to invest money here.
Stayed 2 nights in Aug 2024

8/10 Good

brett

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast was nice good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
The elevator is not working which no communication about this until after booking and paying. Also wasn’t advised no room service, apparently they can’t walk upstairs but expect guest to! Overall poor communication and pretty abrupt staff member on front desk.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t advised at the time of booking that the lift is out of service.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
I love my stays in this hotel while travelling for work.
Stayed 2 nights in Jun 2024

10/10 Excellent

darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in service - very helpful and pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

Desmond

Stayed 1 night in Jun 2024

4/10 Poor

Natasha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Three hotel was very noisy. I could hear the person in the next room cough and more.
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Stayed 1 night in Jun 2024

6/10 Okay

Justine

Traveled with family
Liked: Room comfort
Disappointing
We were disappointed that we were not informed that renovations were in progress prior to booking. There was a strong smell of paint, uneven carpeted surface which my father tripped on. From our room we could hear people using the bathroom & talking in the next room. We ate in the restaurant & not all menu items were available Meal was disappointing with over cooked fish & undercooked potato. We paid a premium price but did not have a premium experience.
Stayed 2 nights in May 2024

6/10 Okay

Joseph

Traveled with partner
Disliked: Staff & service
After driving 6 hours we decided to stopover at Albury on our way to Melbourne, we were exhausted just wanted to shower and get some take away dinner there was Only one flannel, no plates or utensils to eat with even one star motels provide these items Bed was comfy though
Stayed 1 night in May 2024

8/10 Good

mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located ,Easy walk around Town, And a Wonderful Restaurant. Friendly staff.
Stayed 4 nights in Apr 2024

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities
The bed sheet needs changing. It smells.I couldn’t even sleep because of the noise from outside. I could literally hear someone wee next door.
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good value. Long term staff, which is comforting.
Stayed 1 night in Apr 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
easy to park, clean and nice area
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property prob needs showers toilet area revamped
Stayed 1 night in Mar 2024