Holiday Inn Express & Suites Allentown West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Allentown West, an IHG Hotel

Exterior
Point of interest
Point of interest
Point of interest
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
5630 Tilghman Street, Allentown, PA, 18104
  • Cedar Crest College
    6 min drive
  • Chris' Family Restaurant
    1 min walk
  • Wescosville Bus Terminal
    6 min drive
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    13 min drive

Room options

Suite, 1 King Bed (Additional Living Area)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Allentown West, an IHG Hotel

Allentown hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Allentown West, an IHG Hotel offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Express & Suites Allentown West, an IHG Hotel provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 28 to March 3:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express & Suites Allentown West, an IHG Hotel Hotel

Holiday Inn Express & Suites Allentown West, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kelly

Stayed 1 night in Aug 2024

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, television not working
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

2/10 Terrible

Naiomy

Stayed 2 nights in Aug 2024

8/10 Good

GinaMarie, MOUNTAINDALE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. The staff were friendly and nice. We enjoyed the complementary breakfast. Our only complaint was how cloudy the pool was and smelled very heavily of chlorine.
Stayed 1 night in Sep 2024

8/10 Good

Delisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Arthur

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The l entrance area light in the room didn’t work and the towels and cups were not replaced each day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Bed was comfortable but hotel was needing repairs. Ceiling in bathroom was in pretty bad shape. Rest of the room was clean and comfortable. Elevator very slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma, elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Aug 2024

6/10 Okay

Alac

Traveled with family and small children
Liked: Staff & service
Right away when you walk into the lobby, the hotel is hot and humid. I have little kids and their feet were black from a few minutes of being in our room. Aside from the floors being filthy, the curtains were black on the bottom from the mold coming out of the HVAC unit under the window. The pull out couch was disgusting with stains all over it. At no point during breakfast on Sunday or Monday was there enough seats or food. Not to mention if we did sit down there’s no way to be able to enjoy your meal with the breakfast area being 85 degrees.
Stayed 2 nights in Aug 2024

6/10 Okay

ADEEL

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable for passing through town. There's a restaurant directly across the street with reasonable prices and friendly staff. A great stop over on our way home.
Stayed 1 night in Aug 2024

10/10 Excellent

Thummarat

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the breakfast was delicious.
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Pool opens 8to10, breakfast 7to10. Breakfast is good with many choices.
Stayed 1 night in Aug 2024

2/10 Terrible

Giuliano

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
peeling wallpaper, cracked bathroom tiles, stained furniture, dirty carpet. on a very loud street and windows are not adequate. chipped paint.
Stayed 1 night in Aug 2024

8/10 Good

Jimmy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room on 3rd fl at end by ice machine,huge,((2 bed suite with extra living area)),$190 on sat I paid…rooms is NOT a average 330 sq ft room…more like double,2 tvs helped…..big room peps if you got 2 kids….this was a full size kitchen with a small fridge and microwave…executive suite prob same but has full size fridge and oven….anyway,room was big furniture okay not the most modern but hey it’s a hotel not a resort…room size was resort size thou…serious. Was as big as my Vegas suite at MGM….only thing missing was full fridge and oven…and of coarse modern look but FAMILY OF 4 has plenty of room in sq ft here
Stayed 1 night in Aug 2024

10/10 Excellent

Neivi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome!!! Clean, updated, quiet. Shower was awesome and beds were very comfortable!!! Breakfast was great!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the rooms they’re clean a comfortable !!
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024