*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Samal Resort & Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.
This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.
Samal Resort & Spa is a smoke-free property.
- Express check-in
- Daily
- Number of indoor pools - 1
- Elevator
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Free breakfast
- Express check-out
- Year Built - 2011
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Wheelchair accessible
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- Number of restaurants - 2
- Concierge services
- Laundry facilities
- Total number of rooms - 29
- Number of floors - 5
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- DVD player
Room Amenities
Samal Resort & Spa offers 29 accommodations with DVD players and minibars. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Cable/satellite TV service
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- DVD player
- Bidet
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Bathtub or shower
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Roof Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Samal Restaurant - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Samal. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Hot stone massage
- Sauna in spa
- Thai massage
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: KZT 6500 per person (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 9000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 3
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for KZT 9000 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Hotel Names
- Samal Almaty
- Samal Resort Almaty
- Samal Resort Spa
- Samal Resort & Spa Hotel
- Samal Resort & Spa Almaty
- Samal Resort & Spa Hotel Almaty
Hotel Reviews
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