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Surestay Hotel By Best Western Model Town Amritsar

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Hotel By Best Western Model Town Amritsar

Lobby
Exterior
Exterior
Restaurant
Room amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
6/616 G.T. Road, Amritsar, 143001
  • Maharaja Ranjit Singh Panorama
    6 min walk
  • Gandhi Gate
    7 min walk
  • Hall Bazar
    8 min walk
  • Sri Guru Ram Das Ji Intl. Airport (ATQ)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, Non Smoking, City View

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Non Smoking, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Twin Beds, Non Smoking

  • 224 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Surestay Hotel By Best Western Model Town Amritsar

3.5-star Amritsar hotel connected to a rail/subway station, close to Golden Temple
This smoke-free hotel features a restaurant, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Surestay Hotel By Best Western Model Town Amritsar offers 33 air-conditioned accommodations with minibars and safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LED televisions come with premium satellite channels and first-run movies.

Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. For a surcharge, an airport shuttle (available on request) is offered to guests. This Amritsar hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Surestay Hotel By Best Western Model Town Amritsar is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Surestay Hotel By Best Western Model Town Amritsar has a restaurant on site.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 350 to 350 for adults and INR 275 to 299 for children
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 5 steps to reach entrance
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • First-run movies

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500 per day
Cribs (infant beds) are available for INR 1500 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 350 to 350 for adults, and INR 275 to 299 for children
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: INR 1500 per day
  • Rollaway bed fee: INR 1500 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Surestay Hotel By Best Western Model Town Amritsar Hotel
Surestay Hotel By Best Western Model Town Amritsar Amritsar

Surestay Hotel By Best Western Model Town Amritsar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Balkar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Came at 4am on the 6th of August with my family, had a room pre booked. But we could not check in because the receptionist was so rude! When we turned up him and the security guard were both asleep. After waking him up he began taking photos of our passport on his personal phone (very unprofessional) and questioning us on the stamps. This man was clearly uneducated as he then began asking my dad why he didn’t have a Tanzanian stamp which me and my siblings did from the previous year (it was a holiday he didn’t come on) - completely irrelevant! After explaining this he kept on asking why he didn’t have this stamp as if my dad not coming on our family holiday last year with our mum had anything to do with him! Complete nonsense we couldn’t even get into our room and check in and had to find somewhere to stay at 4am. 0/10 do not recommend. I do not know the man’s name but he had a hand tattoo and short hair. I will be calling about a refund.
Stayed 2 nights in Aug 2024

6/10 Okay

Saranpreet

Traveled with group
Liked: Cleanliness, property conditions & facilities
The shower is right above on the ceiling really inconvenient. Water kept going out of the shower. Stains on the bedsheet and pillow cover which is not strange but could have been better. Other then that it was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Great location. Not far from station Manager organised a taxi collection at the station. The driver came onto the train to.hrlp with our luggage! Excellent staff extremely helpful staff and manager. Lovely breakfast daily. Very good restaurant staff. Ate in the restaurant several times after long days of sightseeing. It was excellent food and delicious! Took a 10 minute Auto Rickshaw each day to Amritsar old town (and back) for our sightseeing and shopping - cost about 200Rupees (about £2! Each way) I would happily stay here again if I revisit Amritsar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring Amritsar
Located about 15 mins by Autorickshaw from.the old town and the Golden Trmplyhis is a jood base for exploring Amritsar. Before arrival i called and arranged a car to pick my brother and I up at Amritsar railway station. The driver had our coach and seat details and found us at our seats! The staff at the hotel are friendly and helpful. Especially the young lady on reception and the restaurant staff. Breakfast had a great choice of foods and was good. We had dinner in the restaurant a few times and the food was excellent! Am Autorickshaw to tje old town by the Partition Museum was 200-150IR. So not costly!!
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel well situated fit the city centre and not far from the Wagah border. The food is great and the staff are very pleasant and friendly. My only observation is that you can get some noise from other guests in corridors and them moving furniture around in their rooms. I suppose it’s because of the concrete construction. Having said all of that, I would definitely stay here again Sadly there is no bar, but there is a stall just up the road (25 yards away) that sells wine and beer cheaply.
Stayed 2 nights in Mar 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very good stay. The staff at the hotel are extremely friendly specially the restaurant staff. Fully recommended
Stayed 2 nights in Jan 2024

8/10 Good

Priyamvada, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hardish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, breakfast staff are amazing!!!.
The reception staff are quite retentive. The breakfast staff, especially the pretty young girl, are soo kind and caring and attentive, they could not do anymore for you. The breakfast is yummy, a great selection of indian and western food, enjoyed having the indian breakfast. We walked everywhere from here, we walked 20kms a day through rubbish and the dusty streets. If u don't or can't walk you can get a tuk tuk or an ola or uber if u want. The room was clean, had a fridge, gave you coffee and tea and loads of free bottles of water. The toiletries and shower gel were a nice treat.the shower was nice. Nice full bath sheet towels. No bath mat and someones long black hair and dust on bedroom floor. We both hair short blonde hair, so not our hair.
Stayed 3 nights in Dec 2023

10/10 Excellent

PRITPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff, clean room, good restaurent for dinning.
Stayed 4 nights in Oct 2023

2/10 Terrible

Prabhleen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean, there was water leakage in washroom which dint go right even after multiple complaints.
Stayed 1 night in Sep 2023

10/10 Excellent

Inderjit

Stayed 1 night in Sep 2023

8/10 Good

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property, polite staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Priyanka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Karan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff. Have good valet service to take care of the vehicle even though they dont have proper parking facilities. Overall its a 5 star
Stayed 1 night in Mar 2023

10/10 Excellent

Shelender

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent & very friendly staff. Very clean room & property. Good food. But the area around the property was not that good.
Stayed 1 night in Mar 2023

10/10 Excellent

Mohendar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Management and staff were all Stellar and ensures are stay was comfortable as possible. They also provided help with providing direction to Ubber drivers in finding my location.
Stayed 14 nights in Jan 2023

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price/quality level for this hotel. Room was great and the staff went the extra mile to provide me with Gluten Free food and provide care for my wife when she was sick for 2 days. Food in restaurant was really good. Only the credit card machine failing was a nuisance as it created some hassle prior our departure. Also appreciated the early morning food package as we had a very early flight leaving Amritsar. Definitely would come back in the future.

10/10 Excellent

Santina

Stayed 1 night in Aug 2023