Banks Mansion

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banks Mansion

Front of property
Exterior
Exterior
Business center
Lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Herengracht 519-525, Amsterdam, 1017 BV
  • Flower Market
    2 min walk
  • Nomi
    1 min walk
  • Muntplein Tram Stop
    1 min walk
  • Amsterdam (AMS-Schiphol)
    32 min drive

Room options

Guest Suite with canal view

  • 431 sq ft
  • Canal view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfy Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Comfy Room with canal view

  • 269 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Master Suite with canal view

  • 807 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed

Guest Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Banks Mansion

4-star hotel in Amsterdam City Centre
This smoke-free hotel features a bar/lounge, a 24-hour business center, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Banks Mansion offers 51 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 4-star property. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Banks Mansion is a smoke-free property.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.6 miles (EUR 55 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2004
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 55 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Banks Mansion
Banks Mansion Amsterdam
Banks Mansion Hotel
Banks Mansion Hotel Amsterdam
Mansion Banks
Banks Mansion Hotel
Banks Mansion Amsterdam
Banks Mansion Hotel Amsterdam

Banks Mansion Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1001 reviews" "
Rating 8 - Good. 130 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Leonard

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst check in experiences I have ever had. The check in associate was an intern and being trained. He inadvertently gave us false information. This can be expected from a trainee from time to time. However, the hotel staff, especially the front desk manager will not own up to the mistake that was made and is instead calling us liars.
Stayed 2 nights in Sep 2024

10/10 Excellent

andrew

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Fell short on expectations
We considered many hotel options in Amsterdam and landed on Banks Mansion due to location, ratings and provided amenities (included afternoon snacks, drinks, breakfast, etc). Location of hotel was great, providing easy walking to many attractions, bars and restaurants. Beds were comfortable, room was very spacious, toiletries had a lovely scent and staff were friendly. For us the mark was missed on cleanliness and general condition of the property. Carpet in our room had stains, there was something spilled down the inside of the bedroom door, bathroom grout was visibly dirty and the bathroom door handle plate had fingerprints/visible "stuff" on it. We went to breakfast our first morning, where our shoes stuck to the floor, which just didn't land well in an environment you're going to eat at. Additionally the living room area is quite small, and seats are limited during the afternoon/evening, so arrive early if you want to hang. Again, we really wanted to love everything about it, but just didn't meet expectations and would not stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Lovely atmosphere and there were vey generous with drinks and nibbles offered every night. As it’s an art deco style hotel there was a lot of character and atmosphere . Amazing hotel .
Stayed 6 nights in Sep 2024

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Banks Mansion. The staff were welcoming and friendly and the hotel was clean, comfortable and relaxed. The hotel is central and within easy walking distance of many of main attractions including the Rijksmuseum and Ann Franks House. We particularly liked the free snacks and drinks served everyday in the lobby and the breakfast is excellent. Special mention has to go to Sandra who takes great pleasure in cooking you eggs, from scratch, in whatever fashion you prefer. All done with a smile. All the staff really do out of their way to make your stay as pleasant as possible.
Stayed 2 nights in Sep 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

maika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay at my favorite Amsterdam hotel. The friendly staff, good value, location, great breakfast and free cheese/wine/cocktails every evening all make me look forward to my next visit!
Stayed 3 nights in Sep 2024

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-10 minute walk to everything. The hotel has an open bar with soda and Heineken beer. The rooms have plenty of room and the ac is perfect. Very quiet rooms. We would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hailing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, close enough to downtown, but not that close.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tamine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very clean feels like it was just built, friendly staff except the weekend staff who questioned me about my status as a guest which did not make me feel so good and almost ruined my day. Loved their open bar/drinks policy!!
Stayed 5 nights in Aug 2024

6/10 Okay

Jim, White Rock

Traveled with partner
Liked: Staff & service
This property offers a great location, friendly staff, and a unique open bar concept. The rooms are clean and comfortable, though a bit small. While it may be slightly overpriced, the overall experience is enjoyable. The staff is particularly helpful, with Sandra providing excellent breakfasts to start your day and Samir offering valuable local insights and booking assistance. The open bar and evening snacks create a social atmosphere, allowing guests to connect and share experiences.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gavin Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banks is a great hotel in a great location. The staff are super helpful too.
Stayed 11 nights in Aug 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
What an amazing hotel experience. They absolutely think of everything. Staff friendly & efficient. When we arrived we were told there was a wine bar in the reception living room from 4-12 a cheese bar was set up 5-6 and anything else we could think of was available 24-7 all complimentary! The shower was great the beds comfortable. Breakfast buffet was also included with eggs made to order! best hotel stay ever!
Stayed 1 night in Aug 2024

10/10 Excellent

Ilan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star experience. Awesome little perks, great staff who was amazingly polite and helpful. We stayed five nights comfortably. I'm definitely returning.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing staff!!
Stayed 4 nights in Aug 2024

6/10 Okay

Kimberly

Business traveler
Disliked: Cleanliness, staff & service
Not worth the splurge
I stayed here because of all of the great reviews. It was a splurge for me on my last night in Amsterdam, and honestly, I was so disappointed. During check-in, I felt like I was imposing on the staff’s time. I didn’t get told about the cheese/wine service in the family room which should be a highlight. My room was small, had very well used furniture and some nasty, large stains on the curtains. When I returned from dinner, I spoke with another staff member who promptly offered me a new room, which was lovely and included large windows that opened onto the canal. It is a great location and has sound-proof windows, but in my opinion, it is not worth the premium price of a luxury hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

THANSUKHLAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff and great central location
Stayed 4 nights in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful. It has a great location. The complimentary food and drinks each day were a nice touch. The breakfast was excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kathy

Traveled with group, Traveled with partner
Love the made to order breakfast by Sandra and the all inclusive bar was very nice. The hotel is close to most tourist attractions or a short Uber ride. Thank you to Samir, Demetrius and Shafani at the front desk. They were very helpful with recommendations and helped us navigate the city. A friend recommended this hotel and I will pay it forward and recommend as well!
Stayed 4 nights in Aug 2024

8/10 Good

DeAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating staff. Convenient location. Wonderful breakfast. Beautiful Frank Lloyd Wright inspired furnishings. My sister and I had a room with twin beds and my only criticism is that the box springs were too small for the mattresses causing an unsafe situation of the mattresses overhanging.
Stayed 2 nights in Jul 2024