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citizenM Schiphol Airport

4.0 star property

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Photo gallery for citizenM Schiphol Airport

Lobby sitting area
Bar (on property)
Property amenity
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jan Plezierweg 2, Schiphol, 1118 BB
  • World Trade Center Schiphol Airport
    ‪6 min walk‬
  • Rijksmuseum Amsterdam Schiphol
    ‪10 min walk‬
  • Van Gogh Museum
    ‪12 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪10 min walk‬

Room options

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Sheraton Amsterdam Airport Hotel and Conference Center

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1711)
The price is $199
per night
$229 total
includes taxes & fees
Apr 29 - Apr 30
Sheraton Amsterdam Airport Hotel and Conference Center

About this property

citizenM Schiphol Airport

4-star Schiphol hotel walkable to Rijksmuseum Amsterdam Schiphol
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Schiphol Airport offers 355 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby.

CitizenM Schiphol Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.29 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - NL819282212B02
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport hotel citizenM
citizenM Amsterdam Airport hotel
citizenM hotel Amsterdam Airport
hotel citizenM Amsterdam Airport
citizenM Hotel
citizenM Schiphol Airport
citizenM
Citizenm Schiphol Schiphol
citizenM Schiphol Airport Hotel
citizenM Schiphol Airport Schiphol
citizenM Schiphol Airport Hotel Schiphol

citizenM Schiphol Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1978 out of 2966 reviews
Rating 8 - Good. 704 out of 2966 reviews
Rating 6 - Okay. 172 out of 2966 reviews
Rating 4 - Poor. 62 out of 2966 reviews
Rating 2 - Terrible. 50 out of 2966 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Stayed 1 night in Jan 2025

10/10 Excellent

Cormac

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptionally clean, the staff were very friendly. The hotel is well designed for an airport facility, for the traveller looking for a comfortable short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Christians

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here because we had an 18 hour layover in Amsterdam and were due to land at 11:00 PM. It was so easy to walk over from the airport to our hotel and check in was super easy. The next day we checked out and left our bags at the hotel to take a train into the city for some sightseeing. It was also super easy. Really happy with our stay.
Stayed 1 night in Dec 2024

4/10 Poor

peter

Stayed 1 night in Jan 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky hotel room, where the toilet and shower are both situated within the room with glass doors to (sort of) conceal. The bed was very comfy, and luxurious pillows. I liked the mini iPad that enabled you to control all aspects of the room including blinds, lighting, mood etc Very handy for the airport
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM certainly has a style that you may or may not like. The room layout is unusual and perhaps controversial. The voyeur shower is the central theme here and smacks of Amsterdam's red light district. The toilet offers more, yet optional, privacy. If you're OK with the aggressive room layout then you'll enjoy this hotel. The tech is another story. The iPad controls almost everything (you need to guess what it doesn't control) is a bit clunky. However, you can install yet another app to get around it. We decided to just live with the clunkiness. The bed is another interesting issue as you will need to crawl in and out in the vertical direction. That may or may not be an issue for you. In the end, CitizenM offers value with challenges. If you look at it as a positive you'll be happy here.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO COSTA DE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Schiphol. Have everything needed. Good breakfast. Very small room space, just enough to stay overnight.
Stayed 1 night in Jan 2025

8/10 Good

S. Thorhildur

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa Van, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can tell you what I didn’t like about the property. We went out all day and returned to a room at night only to find the room was not cleaned. Even the garbage wasn’t taken out. That was a big disappointment to my husband and me. We put everything outside the door and was scolded for it. There was no visible sign stating stating that house keeping comes every other day and we should call for a change of towels or for room service in general. We spent two nights and the room was not cleaned the entire time. If you’re a person who changes towels daily this is not the hotel for you. If you like your room cleaned daily this is not the hotel for you. The close proximity to Schiphol Airport is a plus. You can find food and shopping in the airport depending on what you’re looking for. The Citizen M also has a restaurant with great food but don’t expect room service. As a matter of fact you have to collect your food yourself and take it to your room yourself. If you have multiple orders you’d need more than one person to pick it up. Again no room service and no help was offered. My husband had to make two trips since I couldn’t go down to help him. I think that the Citizen M was designed to spend one night only.
Stayed 1 night in Dec 2024

10/10 Excellent

XXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, helpful staff!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Amazing. The whole time it felt like the whole place was specifically designed to be a ‘European’ hotel that shocks American and other foreign customers. It worked.
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

8/10 Good

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely modern, automated
A “smart” room - all controlled from an iPad - automatic blinds, shutters, TV, music and lighting… Bathroom in room with revolving glass door. Shower in room with revolving glass door and rain option. Buffet breakfast for Euro 19.
Stayed 1 night in Jan 2025

10/10 Excellent

Aakankshya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Stayed 2 nights in Jan 2025

10/10 Excellent

Gabri Christa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always status Here for YEARS . Always great
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Compact, Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was friendly and extremely efficient. The bedside table light would not work which was frustrating, but hardly a reason to not stay again 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Aurius

Stayed 1 night in Dec 2024