The stay started great, straightforward and uneventful. The only housekeeping is trash and towels, but we don’t need the bed made or the room tidied up. We definitely appreciate the towel refreshes a lot more. The rooms aren’t the most soundproof so you can hear the room next door, but no one is too loud so that’s ok too. The thing that makes this a poor rating is we found a dying, still but legs wiggling, cockroach in our room on the last morning. We had to call the front desk three times before they came to take care of it, which was frustrating given we also had a child that we were trying to keep away. And when we checked out there was no mention of it, no apology of any sorts from the front desk. When we return home we’ll be washing and wiping down everything thoroughly. Also we realized that the bedding was ripped the last morning.