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Novotel Antwerpen

3.0 star property

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Photo gallery for Novotel Antwerpen

Terrace/patio
Exterior
Daily buffet breakfast (EUR 20 per person)
Executive Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
Sundeck

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Luithagen Haven 6, Antwerp, 2030
  • Indoor Karting Antwerpen
    ‪2 min drive‬
  • Port Authority
    ‪5 min drive‬
  • Port of Antwerp
    ‪7 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Antwerp by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (991)
The price is $111
per night
$124 total
includes taxes & fees
Feb 26 - Feb 27
Crowne Plaza Antwerp by IHG

About this property

Novotel Antwerpen

3-star Antwerp hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and a seasonal outdoor pool. Housekeeping is available on request.
Novotel Antwerpen offers 120 accommodations with safes and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Antwerpen features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This eco-certified hotel also offers a terrace, barbecue grills, and a vending machine. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site, along with a car charging station.

Novotel Antwerpen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
FoodSquare Bar& Brasserie - This brasserie specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Food Square - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Square
  • FoodSquare Bar& Brasserie

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (1,884 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Novotel Antwerpen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 191 out of 764 reviews
Rating 8 - Good. 341 out of 764 reviews
Rating 6 - Okay. 164 out of 764 reviews
Rating 4 - Poor. 44 out of 764 reviews
Rating 2 - Terrible. 24 out of 764 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice staying with you guys I hope I see you guys again thank you for everything you guys had done for me and family specially with my autistic daughter the staff was really kind with her ❤️❤️❤️
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

4/10 Poor

Baldewijn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the hotel, also for the price it’s not good. Old, dirty and the location is not good. We paid €200 for a night, but was more worth €100 for a night. Renew it or something
Stayed 1 night in Jul 2024

4/10 Poor

Abdulai

Disliked: Staff & service, property conditions & facilities, room comfort
Fraudulent staff's
I was charged for 2 breakfast and it's only 1 i needed, the receptionist said the manager is on holiday so my refund is going to take up to 2 weeks to process but taking my money by mistake is not an issue
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.
Stayed 2 nights in Mar 2024

8/10 Good

Timi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well
Stayed 1 night in Jan 2024

10/10 Excellent

RAAKESH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Qingxia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023

8/10 Good

Vladan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Outstanding Service
Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & attentive staff
We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023

8/10 Good

Iwona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us on a overnight stay.
We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023

4/10 Poor

Kwabena

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023

2/10 Terrible

Olayinka

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IN THE HISTORY OF NOVOTEL (POOR HOTEL MANAGER AND RECEPTIONIST. I had three asthma crisis while I was in the hotel due to the smell of the hotel. Unfriendly receptionist and lack of professionalism. Silly hotel manager who is meant to be working as a store replenishing staff rather than a manager. Hospitality of the hotel is extremely is beyond poor. I will never recommend to my worst enemy.
Stayed 3 nights in Aug 2023