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Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property

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Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Non Smoking, Balcony (Pool View) | View from room
Garden view
Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Corner Of Uhuru Road Clock Tower, Arusha
  • Arusha Clock Tower
    ‪1 min walk‬
  • Maasai Market and Curios Crafts
    ‪4 min walk‬
  • Natural History Museum
    ‪6 min walk‬
  • Arusha (ARK)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • 182 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Balcony (Garden View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Balcony (Garden View)

  • 224 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Non Smoking, Balcony

  • 168 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Non Smoking

  • 254 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Balcony (Pool View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Balcony (Pool View)

  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Balcony (Garden View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Balcony (Garden View)

  • 169 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 235 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

  • 158 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points By Sheraton Arusha, The Arusha Hotel

4-star Arusha hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite. Housekeeping is available on request.
Four Points By Sheraton Arusha, The Arusha Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Four Points By Sheraton Arusha, The Arusha Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Colonial hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Four Points By Sheraton Arusha, The Arusha Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Four Points By Sheraton Arusha, The Arusha Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TZS 41,400 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1894
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 134 reviews
Rating 8 - Good. 41 out of 134 reviews
Rating 6 - Okay. 11 out of 134 reviews
Rating 4 - Poor. 2 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only luxary hotel around
This is a very western style hotel - you feel for a moment outside. The gardens are very nice and the staff in resturant are great.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good location. Very safe, staff was pleasant and helpful. Good choices in the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful African Grace and hospitality! Wonderful bed after a long travel day. Safe for mother and child traveling together.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great and comfortable stay at the Sheraton Arusha Hotel. Everyone was very friendly, professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasurable experience
It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Arusha
Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024

8/10 Good

jane

Liked: Staff & service
You couldn’t walk safe anywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joseph, Marangu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and people.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay
Stayed 1 night in Jan 2024

2/10 Terrible

Alpa

Traveled with group
Disliked: Staff & service
I had booked 4 rooms, for 7 pax. Out of which we only got 1 room as per the booking i.e TRADITIONAL ROOM WITH 2 Queen Beds. The rest 3 out of 4 rooms were not available during check-in and we were dumped into smaller rooms with 2 single beds. Inpite of having a prepaid booking, a month in advance, our rooms were not available. We were treated like walki-in clients and told take what we were getting. It was a very disappointing and terrible experience. After complaining and writing to the ROOMS DIVISION manager, we were told it was an upgrade. The staff at Four Points Sheraton is not at all serious and considerate. I am shocked that hotel of this high standard can take their clients for a ride and cheat you. It is so humiliating. I have travelled enough, to make out a difference between an upgrade and a downgrade of room. A smaller room with 2 single beds from the room originally booked is explained to me as an upgrade, this is totally not acceptable. I do not know how EXPEDIA will be able to help me resolve this matter, but I have surely learnt a lesson, never to prepay a booking so at least you have a choice to walk out or settle for what you are paying for.
Stayed 1 night in Dec 2023

8/10 Good

Reggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Samvrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four point Sheraton Hotel was amazing and quiet
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2023