Holiday Inn Auckland Airport by IHG

4.0 star property

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Interior
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Exterior
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym

Explore the area

Map
2 Ascot Road, Auckland, 2022
  • Butterfly Creek
    ‪5 min drive‬
  • Middlemore Hospital
    ‪9 min drive‬
  • Mt. Smart Stadium
    ‪10 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪9 min drive‬

Room options

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Auckland Airport by IHG

4-star hotel in Mangere
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Auckland Airport by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 11 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking is available on site.

Holiday Inn Auckland Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rumpus Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alanna G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good All round Hotel.

We like this Holiday Inn for its closeness to the airport. It also had a decent balcony where you could sit out and enjoy. It has nice gardens, pool and plenty of places to just hang out with friends or visitors. It was pretty rainy,so we had to move it indoors, but that space was plentiful with lots of other seating.
Grounds outside with ponds, bridge, pool area and plenty of places to hang out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport stay great easy location

Great all around
Stayed 2 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to catch bus to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

4/10 Poor

Andrew, Seattle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is trying hard to keep this run down property in working order, but it shows obvious signs of wear and tear. The breakfast dishes were chipped and dirty, while the food itself was quite bad. The rooms had permanent stains in the floor and dirty bathroom where someone else's hair was balled up in the shower. We arrived at 5pm and was told we needed to wait for a clean room along with several other patrons. Will not being staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
we had a good stay
Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We chose this hotel over overs in the area because it had interconnecting rooms, a pool and buffet breakfast. We had traveled 5 hours to take our son and his friends to Rainbows End for his birthday . Although I had booked months prior and sent 3 emails and one phone call asking for interconnecting rooms we didn’t get any. In fact one of the rooms was on the other side of the resort. Pluses would be the spacious rooms, the grounds, easy location and easy parking. Easy check in and good wifi. The pool was pleasant and a nice temperature. The room and sheets felt clean and the bathroom too. Minuses would definitely be the evening buffet. Absolutely inedible, to their credit, fortunately they refunded our meal. Bad service (no service!) for drinks and twice I went to the bar to find it unattended. A dry evening. Breakfast buffet was meh. Ok but nothing to rave about. Would I stay again? Probably not
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Stayed 3 nights in Jan 2025

10/10 Excellent

Bruce, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, room could use an upgrade, staff excellent, near airport with low cost shuttle
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you have kids before your flight. The pool kept them loving life and entertained while mum and dad can watch with a cold drink in hand. The staff were all friendly and professional and helpful. Five out of five
Stayed 1 night in Jan 2025

10/10 Excellent

Behnaz

Liked: Cleanliness, staff & service, property conditions & facilities
I was quite surprised how nice this Holiday Inn was in terms of cleanliness lobby area, gym was spacious, quiet, safe, and all around a great deal.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved our short visit there
Stayed 1 night in Jan 2025

10/10 Excellent

Phyllis

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Happy customer
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport but will need to Uber to downtown Auckland. Great breakfast 5 - 10 AM. Room clean but could used updating. Facility clean and inviting. Staff most helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Traveled with family and small children
The pool area was fantastic, great if you have children. as was the bar/cafe area. Dinner buffet was below average, service was ok one lady who looked she was a manager was quite rude and short with me. & we had a slight problem on the Saturday afternoon with our room keys not working which was abit of a pain. Room in general was average - bathroom quite grotty could use an upgrade and good clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Carpet stains

Our carpet was stained in several areas. My wife and daughter did not want to walk in the room without shoes. We asked for a different room and got one- but still gross stains. They gave us a free breakfast which was nice- but the eggs Benedict came with a ton of Mayo instead of Hollandaise sauce. The front desk person was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service unreliable
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better then expected
Stayed 1 night in Jan 2025

8/10 Good

Luzelle

Traveled with family
Liked: Cleanliness, staff & service
Very nice restaurant and swimming pool area
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
Awesome service
Stayed 2 nights in Jan 2025

8/10 Good

Divya

Liked: Amenities
Good place to stay overnight for those needing to travel next morning to Auckland airport
Stayed 1 night in Jan 2025