M Social Auckland

4.5 star property

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Photo gallery for M Social Auckland

Terrace/patio
Breakfast and dinner served, local cuisine
Harbour Suite View Inclusions Galore | View from room
Lounge
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

Social Twin View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Social Twin XL

  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

Social View Twin XL

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Social King View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Suite View Inclusions Galore

  • 624 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Social View King

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Social View Twin

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Social Twin

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Social King

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

Social King Room

  • Sleeps 2
  • 1 King Bed

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Twin Beds

Harbour Suite

  • Sleeps 2
  • 1 King Bed

Social View King Room

  • Sleeps 2
  • 1 King Bed

Social View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

Social Twin Room

  • Sleeps 2
  • 2 Twin Beds

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

M Social Auckland

Hotel in Auckland Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1130 square feet (105 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

M Social Auckland is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1025 out of 1216 reviews
Rating 8 - Good. 152 out of 1216 reviews
Rating 6 - Okay. 23 out of 1216 reviews
Rating 4 - Poor. 12 out of 1216 reviews
Rating 2 - Terrible. 4 out of 1216 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a distinct style and they do it well! Having read reviews about the great staff before my stay, I was still surprised by their friendliness and attention to detail. The Loaded option is great and the perks are well worth the extra cost. The harbour view was even better than expected. I can’t wait to return!
Stayed 1 night in Dec 2024

10/10 Excellent

Galo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ridder

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, relaxing space with everything needed for a couple of days in the CBD. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and great location
We had a wonderful stay. The bed was very comfortable, and the amenities were generous. The staff was very friendly and accomodating, and responded to all our needs quickly. The location is easy walking distance to many restaurants and waterfront activities. I highly recommend staying here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra and

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and food and view
Great view and wonderful service. Rainer served us dinner and he was amazing. We eat at the beast and butterfly two of three nights.
Stayed 3 nights in Dec 2024

6/10 Okay

Lynda

Traveled with partner
Hardly slept because of late night revellers on the street which spoilt our stay
Stayed 1 night in Dec 2024

10/10 Excellent

SHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 2 nights in Dec 2024

10/10 Excellent

Floyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

STACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent
Great location and great check in and check out experience- early and late check in and out requests honored. Great views of the bay. Walk to restaurant, ferries and shopping very easy
Stayed 1 night in Dec 2024

10/10 Excellent

Zara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with group
Great location for our girl’s weekend. Hotel was perfect for us
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy, West Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super location within walking distance of many restaurants and shops. Attentive staff. Very comfortable beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the harbour side location. Clean and courteous service. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Yu-li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, good location, and nice view.
The hotel staff Van is very helpful. He helped us book a shuttle bus to the airport, which is cheaper than a taxi. The location is good. The view from the room is fantastic. We could see the harbor and the cruise from our room clearly with a big window.
Stayed 2 nights in Dec 2024

8/10 Good

Jarrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at M Social are amazing. It was
Stayed 3 nights in Dec 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location . Friendly efficient staff . Great views
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic location
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Stayed 3 nights in Nov 2024

10/10 Excellent

MANUJ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views!
Stayed 2 nights in Nov 2024

10/10 Excellent

geetha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff
Stayed 3 nights in Dec 2024