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M Social Auckland

4.5 star property

Choose dates to view prices

Photo gallery for M Social Auckland

Terrace/patio
Lounge
Breakfast and dinner served, local cuisine
Lounge
Suite (with access to The Lounge) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Social)

View from room

Room, 2 Twin Beds (Social)

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds (Social View)

Room amenity

Room, 2 Double Beds (Social View)

  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (with access to The Lounge)

Suite (with access to The Lounge) | In-room safe, desk, laptop workspace, blackout drapes

Suite (with access to The Lounge)

  • 624 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Social View)

View from room

Room, 2 Twin Beds (Social View)

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Social)

View from room

Room, 2 Twin Beds (Social)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Social)

Room, 1 King Bed (Social) | View from room

Room, 1 King Bed (Social)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout drapes

Social King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout drapes

Social View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin Room

Interior

Social View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social View Twin XL

Interior

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

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About this property

M Social Auckland

Hotel in Auckland Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1130 square feet (105 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

M Social Auckland is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 962 out of 1121 reviews
Rating 8 - Good. 130 out of 1121 reviews
Rating 6 - Okay. 17 out of 1121 reviews
Rating 4 - Poor. 10 out of 1121 reviews
Rating 2 - Terrible. 2 out of 1121 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the ideal property to catch our Norwegian Cruise. We could see our cruise ship parked right from our window. We were treated with grace and kindness. I would highly recommend staying at this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland

Great location, amazing view, helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with partner
Hotel is strategically centrally located across the street from the harbor within easy walking access to Fuller’s 360 ferry to Waiheke Island as well as to a plethora of restaurants and shopping opportunities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Great Reno on this iconic hotel plus awesome location
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Helen G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Power adaptors were available. Rooms are small. Location is great for walking to Maritime Museum and restaurants. Fun, artsy vibe.
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern clean hotel. Right in the heart of the harbour which is why we booked here for one night. Room had view of the harbour and marina. Friendly staff and great amenities. Popular bar restaurant at the entrance. We aprled in the council parking at the back of the hotel which has a stair well to the front of the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the harbor.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy P.

Traveled with group
Liked: Amenities
We stayed two days after our cruise trip. The location is excellent for us to get off the ship and walk over to the hotel. Shopping and restaurants are all around the area. The staff at the hotel were friendly and helpful. We enjoyed our stay a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet, attentive, staff, great breakfast. However, it looks like it could use some paint. The water temperature in the shower fluctuated quite a bit, which is annoying. It would get real cold and then it would get real hot.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great location. And modern facilities wonderful bedding
Stayed 1 night in Jan 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene, Appleton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel overlooks the Auckland harbor. Lovely view. I’m not sure if all rooms face the harbor or was this a VIP upgrade??
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Robert, Abita Springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location especially if you are going or coming from a cruise. The numerous ferries can take you to many other areas of Auckland including some islands.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!!

Perfect - love this place- great staff and great location. Food was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and very helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Sjaan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, great location and staff
Stayed 1 night in Jan 2025