4.5-star aparthotel in Auckland Central Business District
Along with self parking, this aparthotel has a seasonal outdoor pool and dry cleaning. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area. Weekly housekeeping is available.
Nesuto St Martins Apartment Hotel offers 152 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include a seasonal outdoor pool.
Nesuto St Martins Apartment Hotel features a seasonal outdoor pool, laundry facilities, and dry cleaning/laundry services. This luxury aparthotel also offers a front-desk safe and an elevator. The property has a 24-hour front desk. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Nesuto St Martins Apartment Hotel has designated areas for smoking.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Spanish
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Internet access (surcharge)
Free WiFi has a 3-device limit
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Self parking on site (NZD 30 per day)
Limited onsite parking (max 2 spaces per unit)
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Free crib
Highchair
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Oven
Refrigerator
Stovetop
Bedrooms
Bedsheets provided
Rollaway/extra bed: NZD 30 per night
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable/satellite channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Housekeeping (weekly)
Iron/ironing board
Luggage storage
Phone
Safe at front desk
Location highlights
In a business district
In the city center
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
152 units
18 floors
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: NZD 30 per day
Housekeeping is available for an additional fee and varies based on length of stay and unit size
Rollaway bed fee: NZD 30 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is subject to availability and is not guaranteed. Upon arrival, guests will receive a parking permit at check-in and a key access card. Vehicles may not exceed 6.8 feet (2.1 meters) in height. The property does not have van or large vehicle parking. Cars that do not display parking permits will be towed.
We should mention
The seasonal pool will be open from October 31 to March 31
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
St Martins Waldorf
St Martins Waldorf Apartments Hotel
Waldorf St Martins
Waldorf St Martins Apartments Hotel
Waldorf St Martins Apartments Hotel Auckland
Waldorf St Martins Auckland
Waldorf St. Martins Apartment Hotel Auckland, New Zealand
Waldorf St Martins Apartments Auckland
Waldorf St Martins Apartments
Nesuto St Martins Apartment Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1078 out of 3349 reviews
10 - Excellent
1,078
Rating 8 - Good. 1375 out of 3349 reviews
8 - Good
1,375
Rating 6 - Okay. 599 out of 3349 reviews
6 - Okay
599
Rating 4 - Poor. 211 out of 3349 reviews
4 - Poor
211
Rating 2 - Terrible. 86 out of 3349 reviews
2 - Terrible
86
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Marianna
Traveled with family
Dec 9, 2024
Liked: Cleanliness, amenities
I liked that The property is located within 15 min walk to the Explorer bus stop at the Art Galery/Alber park. The apartment was cleaned every 5 days and the kitchen was very well equipped.
We arrived early in the morning hoping to drop our bags off before heading into town. Instead we were given a room key and got to check in several hours in advance. The lady at reception was pleasant and helpful, the room was clean and bright and had everything we needed. The location was great for walking into town (10 minutes) and to Spark arena (20 minutes), and felt safe.
We stayed for two nights. Apartment was what we needed, two spacious bedrooms, kitchen well equipped and large bathroom. Unfortunately the garage was full so I had to pay extra for parking but it worked out well as I don’t think I’d be able to fit my car through the garage entrance, which is extremely narrow and steep.
But overall, the stay was great and we would stay there again
Carla
Stayed 2 nights in Nov 2024
6/10 Okay
Leilani
Traveled with family
Nov 30, 2024
Upon arrival there was no parking available. Our TV did not work. There was no ac in our unit. The pull out couch looked tired. We did not get our room serviced - they said we had to stay more days (we stayed 2 nights). We selected this hotel for specific amenities and did not get them. We decided to pay a premium price and I regret it. When I brought this to the lady in the morning of our check out I did not like her tone and sassiness. I worked in hospitality for many years as a director overseeing the front desk and guest services. I was not impressed.
Missing a few amenities here and there for a comfortable apartment hotel stay (eg small couch, lock on bathroom door not working, leak from the shower) but was still a comfortable stay with a well-equipped kitchen
While the place was clean and well presented, it's looking dated with stains on the carpet, mismatched paint touchups on the walls, there was a bit of noise from both outside and inside the hotel, typically around the time people would be checking in and exploring their rooms occasionally the noise from heavy footed guests would sometimes carry through to the unit below.
I stayed at the Nesuto with a family member while another family member was at the Auckland hospital. I have stayed here before and would happily stay here again. The staff are always helpful and the accommodation is clean, tidy and functional. We had a blast trying to get the trundler bed up and called reception for help, a member arrived promptly and established there was a fault. A new bed was brought up within about 10min without any further issue.
The accommodation is within a comfortable walking distance from the hospital. Parking can be a little challenging as it’s underground and tight spaces but it’s fine and this will need to be pre arranged as spaces are limited.
Michelle
Stayed 7 nights in Sep 2024
10/10 Excellent
RIEKO, BURNABY
Nov 21, 2024
Liked: Amenities
RIEKO
Stayed 5 nights in Oct 2024
10/10 Excellent
Aokuso
Traveled with family and small children, Traveled with family