Villa Santuario Lake Front Oasis

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Santuario Lake Front Oasis

Lake
Front of property
Front of property
Lake
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Blvd. Costera, Bacalar, QROO, 77936
  • Lake Bacalar
    8 min walk
  • Laguna Bacalar Ecological Park
    11 min drive
  • Polytechnic University of Bacalar
    11 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    63 min drive

Room options

Superior Double Room, 1 King Bed, Partial Lake View, Lakeside

  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 215 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Villa Santuario Lake Front Oasis

3-star Bacalar hotel walkable to Lake Bacalar
Along with a restaurant, this hotel has a snack bar/deli and barbecue grills. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
Guest accommodations at Villa Santuario Lake Front Oasis offer ceiling fans and blackout drapes/curtains. Rooms open to balconies or patios. Each accommodation is individually decorated. This Bacalar hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Bacalar hotel also offers barbecue grills and a water dispenser. Complimentary uncovered self parking is available on site.

Villa Santuario Lake Front Oasis has designated areas for smoking.

A complimentary English breakfast is served each morning between 8:00 AM and noon. A hosted evening meal is available for a surcharge daily.
Villa Santuario Lake Front Oasis has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Ecotours
  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a lake
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number GPM121012GX2

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santuario Front Oasis Bacalar
Sanctuary Mayan Villa Bacalar
Villa Santuario Lake Front Oasis Hotel
Villa Santuario Lake Front Oasis Bacalar
Villa Santuario Lake Front Oasis Hotel Bacalar

Villa Santuario Lake Front Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

5.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gustavo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Our stay was good, The staff at the hotel are nice, but the hotel is really far from the main road, and not very accessible, the room was nice, with good mattress and bed.
View from the hotel lobby
View from my room, I think it’s the best room at the venue.
Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jerry l

Stayed 1 night in Jun 2023

6/10 Okay

Javier

Traveled with group
El lugar es básico. La habitación también . Caro para el servicio y las instalaciones que ofrecen. Los empleados chatean con el celular mientras les hablas.
Stayed 1 night in Aug 2024

6/10 Okay

Francesca

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The place is perfect to relax and stay away from the chaos (but just 10 min drive to the center). I know it's in the middle of the nature, but the cleaning can certainly improve, there are spiderwebs and dust in every corner of the room. Breakfast was 1 toast with jam and some fruit, good but probbaly not enough for many people. Wi-Fi signal a bit poor in the rooms. The common areas are lovely. The last km to get there is a bit crazy, full of big holes.
Stayed 2 nights in Aug 2023

8/10 Good

Ernesto

Liked: Staff & service, property conditions & facilities
Relax y conectarse con la naturaleza.
Definitivamente este hotel es para una experiencia de relax y contacto con la naturaleza, nos alojamos en la cabaña principal con vista a la laguna y nos pareció ligeramente diferente a la foto, en algunos detalles, el techo es completamente de huano por lo que puedes esperar que cualquier animal se interne en la cabaña, hay aberturas por toda la cabaña donde pueden entrar moscos, a pesar de que fumigaron cuando llegamos, si pudimos observar algunos animalitos a excepción de moscos, gracias a Dios. Hay que mencionar que la cabaña NO TIENE AC, por lo que solo contarás con ventilador y la brisa de la laguna. Si todo lo anterior no representa problema para ti...entonces es el lugar ideal, buen servicio de los encargados, muelle prácticamente privado para nadar, servicio de kayacs, etc. El desayuno que incluye es súper simple por lo que seguramente te quedarás con hambre y tendrás que pedir algo adicional con costo. Pudimos observar el el check in que cobran 25dlls por llevar mascota a pesar de que en hoteles.com no indica costo alguno. El lugar maravilloso para conectar con la naturaleza y relajarte lejos de absolutamente todo.
Stayed 1 night in Aug 2023

10/10 Excellent

Xiuhtic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fue una experiencia memorable en Villa Santuario. El gerente y la chef fueron los más atentos y amables con nosotros. El hotel está situado en una ubicación aislada del bullicio de Bacalar lo que facilitó que la visita fuera para descansar y admirar la increíble belleza del lugar. La recomendación para esta y cualquier otra zona desde Cancún hacia el sur es rentar un auto porque en general el transporte público/taxis es escaso. Definitivamente volveré.
Stayed 2 nights in Jul 2023

10/10 Excellent

sergio elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023