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Grand Hotel Heiligendamm

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December 2024
January 2025

Photo gallery for Grand Hotel Heiligendamm

Indoor pool, outdoor pool, sun loungers
On the beach, windsurfing, beach bar, surfing
Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Parking available

Explore the area

Map
Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209
  • Heiligendamm Beach
    14 min walk
  • Friedrich Franz
    1 min walk
  • Bad Doberan Station
    8 min drive
  • Rostock (RLG-Laage)
    42 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Deluxe Suite, 1 King Bed, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Sea View

Junior Suite, 1 Bedroom, Non Smoking, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, Non Smoking, Garden View (no extra bed available)

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room, Non Smoking, Garden View (no extra bed available)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Exclusive Suite, 2 Bedrooms, Non Smoking, Ground Floor

  • 1076.00 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Park View

Deluxe Suite, 1 King Bed, Non Smoking, Park View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Park View

  • 646 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Double Room, Non Smoking, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room, Non Smoking, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Park View

Junior Suite, 1 Bedroom, Non Smoking, Park View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Exclusive Suite, 1 King Bed, Sea View, Beachside

  • Sea view
  • Sleeps 3
  • 1 King Bed

Exclusive Suite, 1 King Bed, Sea View, Beachside

  • 538.00 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Hotel Vier Jahreszeiten Kühlungsborn

Pool
Breakfast included
Spa
Pet friendly
4.2 out of 5, Very Good, (651)
The price is $514
per night
$553 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Vier Jahreszeiten Kühlungsborn

About this property

Grand Hotel Heiligendamm

Bad Doberan hotel with rooftop terrace
Catch some rays at the beach or spend the day relaxing at Grand Hotel Heiligendamm's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Hotel Heiligendamm offers 199 accommodations with minibars and safes. A pillow menu is available. 90-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Bad Doberan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heiligendamm SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
In addition to a full-service spa, Grand Hotel Heiligendamm features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This beach hotel also offers a health club, a spa tub, and a sauna. For a surcharge, the property provides an area shuttle within 50 kilometers, a theme park shuttle, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel Heiligendamm has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 50 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 15 per day)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1793
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 90-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per day
Cribs (infant beds) are available for EUR 50.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel
Grand Heiligendamm
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel Bad Doberan

Grand Hotel Heiligendamm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 482 reviews" "
Rating 8 - Good. 111 out of 482 reviews" "
Rating 6 - Okay. 41 out of 482 reviews" "
Rating 4 - Poor. 10 out of 482 reviews" "
Rating 2 - Terrible. 6 out of 482 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Max

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service for a 5 stars hotel
Stayed 8 nights in Aug 2024

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uns hat alles gefallen, ganz besonders die Freundlichkeit des Personals in allen Bereichen. Einzig im Kurhaus-Restaurant war es einfach zu kalt
Stayed 4 nights in Nov 2023

8/10 Good

Bjoern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Great Architecture, But There Are Way Too Many Dogs and Kids At The Hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Bjoern

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Great Hotel!
Stayed 3 nights in Aug 2022

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very nice hotel, not the most modern but very pleasant stay.
Stayed 2 nights in Sep 2020

8/10 Good

Rutger

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing but service was not good.
The stay was amazing. Service in the restaurant and bar was not professional.
Stayed 1 night in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderfull, outstanding location and service
Stayed 2 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's been up and down yet this trip great.
Been here now almost yearly for at least five years if not longer and have experienced the change of management over those years and the ups and downs of service. This go-around we were quite happy with the service and the location remains a treat it this is what you are looking for. We come for the great breakfasts and the pool as well as beachfront property. Our son loves the pool area and I like the gym, which over the years remains positively up-to-date. We actually never go to dinner at any of the hotel's restaurants as they are outrageously overpriced and mediocre. We just jump in the car or walk to other restaurants. They quality isn't top-notch but it's food and the price is better for what you get. We've also had issues with staff in the past but again, this time around, everyone was a nice as could be and from check-in to check-out we were impressed with the quality. We know how bad it could be as we've seen in years past so worked out well this time. I just hope they hold the level of service they have now and continue to keep the property up to date. One gripe which many others have had is the lack of electrical outlets in the rooms but this is probably more an issue with the building than the hotel not updating. You can find outlets but more would be nice and some direct USB plugs even better.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best sauna and haman I have ever used. loved the Molli train where the hotel had it's own stop. hotel area was gorgeous.
Stayed 2 nights in May 2019

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Relax weekends are needed to reduce the stress of the daily business and this hotel and all it's facilities is a perfect environment to reset yourself and enjoy the atmosphere. Very nice staff and superb level of service.
Stayed 1 night in Jan 2018

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel but more attention to detail required
Good hotel, very german. Not geared to international clientele. Great location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely divine!!! Will definitely be coming back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with old world glamour
Loved our stay - highly recommended!

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet rooms. First class staff, very friendly.

8/10 Good

rene, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a quite beach location.
A great relaxing experience with a fantastic restaurant and bar

8/10 Good

Philip Bell, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and bad
The bedroom overlooking the ocean was a good size (even if the view was partly obscured), the private facilities were first class. The main dining room was excellent for dinner, and our second night we ate in the gourmet restaurant. The fitness centre is huge and extremely well cared for. criticisms (1) the table next to us on the first night had 2 small girls who, perhaps through boredom, jumped up and down and yelled throughout most of our meal. (2) We ate in the expensive restaurant next door and making a reservation early, we were shown to a centre table with another person's name on the reserved card. (3) the gentleman at the next table took a flash photograph of EVERYTHING placed on his table - the bread, the butter, the wine glass, the label on the wine bottle, the wine IN the wine glass. My Aussie sarcasm about being on a ship coming into port with the lighthouse signal hitting us every few minutes seemed to go over the head of the waiter. The 'oh, sorry for the inconvenience' comment rang rather hollow, especially as the meal cost over (can't say!!) for 2 people. (5) If I return, I will make sure it is midweek hoping not to get crowded out of the spa by screaming little children - themselves or their fathers - thinking it great fun to splash everywhere and consequently, everyone. But, hey, I WOULD return, the hotel is really very lovely.

10/10 Excellent

CJ, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding High End Place
Beautiful setting, terrific eye for the detail and service orientation, children's offering with three story mansion dedicated to playing out of this world.

10/10 Excellent

Lene

Stayed 2 nights in Sep 2024

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

6/10 Okay

Eike

Traveled with partner
Es lagen verwelkte Blüten auf dem Boden im Flur, Spinnenweben an den Fenstern im Zimmer, stark zerkratzte Schreibtischauflage, schwarze Verfärbung der Duschabdichtung, Flecken auf dem Teppich… Bedienung am Pool sehr unbeholfen, 45min auf Kellner gewartet, 45 min auf Kaffee gewartet, Frühstücksbetreuung überfordert, Tische nicht abgeräumt, langes warten auf Sonderbestellung…
Stayed 1 night in Aug 2024

2/10 Terrible

Jens

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Wir waren r vier Tage im Hotel Der Service ist Grotten schlecht viele junge Service Mitarbeiter die nicht angeleitet werden Das erwartet man nicht in einem Haus dieser Kategorie Das Frühstück ist perfekt aber die Mitarbeiter katastrophal Rezeption mit nicht deutschsprachigen Mitarbeiter /innen machen es auch nicht leichter statt Express Bügelservice erhielten wir nur zusätzliche Bügel Das dann nach vielen Reklamieren erhaltene Bügelbrett und Bügeleisen war nicht benutzbar Grand Hotel hat für mich persönlich einen anderen Service Ich könnte diese Positionen noch vielmals ergänzen
Stayed 4 nights in Jul 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024