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Mercure Ballarat Hotel and Convention Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Front of property
Room, 1 King Bed (Lodge) | View from room
Miscellaneous
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    18 min walk
  • Gold Museum
    19 min walk
  • Lake Esmond Botanical Garden
    19 min walk

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 269 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge) | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Mercure Ballarat Hotel and Convention Centre

4-star Ballarat hotel, connected to the convention center in Golden Point (Ballarat)
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Mercure Ballarat Hotel and Convention Centre features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers spa services, a garden, and a fireplace in the lobby. Onsite self parking is complimentary.

Mercure Ballarat Hotel and Convention Centre is a smoke-free property.

Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 26 to 26 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 402 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Phan

Traveled with family
Stayed 2 nights in Jul 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was disappointed we got there after 2 pm to be told to come back in 45 mins as room wasnt ready When i went back our dedicated parking bay had been goven to someone else ans i was told again to come back after 4.30 pm to park the car not happy
Stayed 2 nights in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Suited us as we were in town for an event held at the adjoining convention centre. Cozy room, quiet and safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Tabyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Talishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
One night stay, our room was comfortable, roomy, good bed and linen, how ever the cleaning staff need to be more particular looking at exhaust fan in bathroom, under vanity and around windows, also bathroom floor grout needs a steam clean . Often cleaners are pushed for time and thats where good management plays it part, l can recommend this accommodation for a comfortable night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Clean and comfy. Staff are awesome. Breakfast has limited choices and parking is a bit limited in the area where we stayed but overall it was great and will definitely book again next time.
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and facilities. Would love to stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Stayed 1 night in Mar 2022

6/10 Okay

Andrei

Traveled with partner
Liked: Cleanliness, staff & service
movies, hotwater, heat lamp in the toilet are all excellent!! curtains & leak in the toilet needs to be fixed, ac/heating is ok but needs replacing. needs soft pillows. place is nice quiet and ambiance is ok. staff friendly and amazing. price affordable.
Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Owen

Traveled with family
Wouldn’t rate it, grounds looked great but the room was not set out for our booking We booked the room for sleep 3 adults, we were provided with 2 x bath towels and 2 x cups for coffee/tea. The fridge was left with last persons medication in it as well
Stayed 1 night in Jul 2024

8/10 Good

Demelza

Liked: Staff & service
Great location and quiet. Beautiful grounds. Bathrooms in need of updating.
Stayed 3 nights in Jul 2024

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot, very quiet we enjoyed our stay here.
Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Traveled with family
On arrival there was no one at reception waited 10-15 min before I could check in. Rooms are aged and not exactly clean. I don’t think I would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly service
Stayed 1 night in Jun 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to dining venues
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

jean

Traveled with family
Liked: Staff & service
Reception area nice with water feature. Room is large. Bathroom is opposite foyer entrance and through a door opposite side to bathroom is a large bedroom with tv and beds. Bedroom was very cold even with reverse cycle aircon. You could not change the temperature locked on a set setting. Bathroom old and cold. Spa not working. Walked passed another room and a rubbish bin had rubbish overflowing and all over the ground. Close to club and Sovereign Hill. Expensive for what it was.
Stayed 1 night in Jun 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No toaster Bathrooms need upgrade
Stayed 3 nights in Jun 2024