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Charltons Banff

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬
  • Banff, AB (YBA)
    ‪4 min drive‬

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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The price is $114
per night
$127 total
includes taxes & fees
Jan 27 - Jan 28
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About this property

Charltons Banff

3-star hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a spa tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Charltons Banff provides a spa tub and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Banff hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1008 reviews" "
Rating 8 - Good. 341 out of 1008 reviews" "
Rating 6 - Okay. 137 out of 1008 reviews" "
Rating 4 - Poor. 73 out of 1008 reviews" "
Rating 2 - Terrible. 38 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Miss. Selena

Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

RAMARAO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

8/10 Good

stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk need to have better knowledge that there is no safe for valuables in the room only at reception, follow-up for items requiring attention needs to be prioritised, for the guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Roxanne Mae

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I love the suit unit as we are able to cook our own food.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A microwave in the room would have been ideal. Parking situation in Banff period sucks. Would’ve been nice to have free parking at the hotel. Front desk staff was super helpful and nice. Room was really nice. Would definitely recommend and stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy and overall the room was clean, save for a piece of floss found on the floor near the garbage.
Stayed 1 night in Oct 2024

10/10 Excellent

Abhay

Stayed 1 night in Sep 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
A little spendy but we had a great stay. Breakfast is not included.
Stayed 1 night in Sep 2024

2/10 Terrible

Cherie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Broken bed
If they give you room 206, ask for a different room. The bed is broken. I did not find this out until i went to bed. They offered to move us to a new room. I declined as our items were already unpacked, I wasnin my pajamas and ready for sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Simon

Traveled with family
Cheapest but disappointing
Check in and lobby looks tired and dated and the front desk staff seemed bored. Our room 3rd floor rear, was actually nicely appointed and decorated, however we had to ask to have the TV fixed as it had no signal and the four pillows provided on each bed were all over stuffed and uncomfortable. There didn't seem to be any breakfast on offer other than a very limited tea/coffee service. We didn't eat dinner there, it wasn't very inviting.
Stayed 1 night in Oct 2024

8/10 Good

Mariedel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christine Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok. We had a room at the back which was adequate although housekeeping seemed to turn up late afternoon which was inconvenient, so in 10 days they only came in 3 times. We didn't have a renovated room so carpet could do with replacing. If you're looking for mod cons this isn't the place to stay.
Stayed 10 nights in Sep 2024

8/10 Good

gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Room had no bedding for pull out except I found a blanket
Stayed 1 night in Oct 2024

10/10 Excellent

suling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Banff in the Fall
Room was large and clean and very quiet. Excellent location for accessibility to town.
Stayed 2 nights in Oct 2024

6/10 Okay

jai preet

Traveled with family
Liked: Staff & service
average
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Stayed 6 nights in Sep 2024

8/10 Good

Tushar

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a great location, nominally priced, and very clean place to stay- perfect for what I needed! It’s not a luxury hotel but it’s decent, clean, has a usable Kitchenette, and is a great location
Stayed 4 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious room that we had. Looks recently renovated. No microwave in our room was a big deal to us. Lobby area is quite small, but pool and hot tub are very clean and well maintained. We parked on the street behind the hotel- so you don’t necessarily need to pay to park ($50 bucks a day is ridiculous). Parking fee and the lack of a microwave is why they get a lower rating from me.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Banff and surrounding areas is just unreal in it's beauty. This hotel added to the beautiful experience we had there. It's close enough to downtown to walk but you don't get the busy-ness. We did a lot of hiking and the hot tub and sauna helped soothe our muscles at the end of the day. Added bonus, they lend bikes for free (and it's the nice ones with the curved handles) so I got to bike around town with my kids. Staff were very helpful and responsive. Our room was really nice but my wife wished there was a mirror outside the bathroom so she can do her makeup while other people are using it. Also our room was on the other side of the building so when we come out of the hot tub, we have to walk around the balconies that wrap around the floors exposed to the cold evening. But it's ok, we just wiped ourselves as dry as possible and wear the bathrobe or extra towels to wrap around. It's just the way the building is designed so it's all good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jasmina

Traveled with family
Liked: Cleanliness, staff & service
Lovely room, spacious and clean, comfy beds and about 10-15 min walk to the centre of Banff. If you like amenities outside of your room I wouldn’t recommend, and no onsite breakfast facilities.
Stayed 2 nights in Sep 2024