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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Lobby
Reception
Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬
  • Banff, AB (YBA)
    ‪4 min drive‬

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Rundlestone Lodge

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1619)
The price is $112
per night
$125 total
includes taxes & fees
Mar 3 - Mar 4
Rundlestone Lodge

About this property

Charltons Banff

3-star hotel in Uptown District
Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Charltons Banff provides a hot tub and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Banff hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Wanda

Traveled with partner
Liked: Staff & service
It was walking distance from downtown
Stayed 2 nights in Nov 2024

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, convenient, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

teresalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Bed is so comfy and relaxing. Me and my husband is already planning to go back with our kids.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent
Stayed 1 night in Nov 2024

2/10 Terrible

Doug, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I went for a working weekend .. the internet was always down in my room .. I complained the first day .. nothing was done .. the complained second day .. nothing done .. I want a refund .. I need the internet for my work .. I used about 4 gig .. my phone did connect To the internet in the pool area .. but not my room … where I needed it ..
Stayed 2 nights in Nov 2024

8/10 Good

Brent A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Banff
Really nice room, Excellent front desk staff and a great location. Would certainly stay again
Stayed 2 nights in Nov 2024

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean and staff were friendly. Could hear the neighbors next door.
Stayed 3 nights in Nov 2024

8/10 Good

Orysia, Sherwood Park

Traveled with family
Pool and hot tub were closed which was unfortunate.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorelei

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the hotel won't charge their guests to park.
Stayed 3 nights in Nov 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

kaylee, Calgary

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I really liked Charltons Banff. The staff were absolutely amazing! They were welcoming, kind, and helpful throughout our entire stay. The property itself is a dated on the outside. I know some of their rooms have been modernized, however, we stayed in the kitchenette, which was dated but clean. What we loved though is the fact that we had a bedroom in front, kitchen and bath in the middle and another bedroom in the back. Each bedroom had a door to the outside. I was intentional in choosing a property with a kitchen so we could make our meals when we didn’t want to go out. The property is walking distance to downtown Banff. And there’s a bus stop about two short blocks down, which takes you to all the sites in the area. Parking is available on site, but costs a small fee. There is a ceiling limit, be mindful if you are driving a raised truck or tall camping van. Note that they shared that you can park on the street behind the hotel for free, but it was always full. Overall, next time we are in Banff, we will come back to the Charltons.
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool and hot tub were great. Parking on their property is $15 which was a surprise. The room was nice but the mattress had a large hole/indent on the one side of the bed. We called the front desk to notify them and it was suggested we put towels in the hole to help even out the mattress. Needless to say my partner had a terrible sleep on the mattress. We talked to a manager the next day who seemed concerned and said he would follow up with us but we have not heard from anyone. Looking at previous reviews it seems that same room (206) had a previous guest at the beginning of October who had issues with the bed but yet the hotel is still renting out the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lang

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful, clean room. Easy walking to downtown. Nice pool, hot tub and steam room. Parking on site. Great stay for our family!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Charltons Banff did not disappoint! Our room was clean, quiet and we had a beautiful view!! We will absolutely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Lucie

Stayed 2 nights in Oct 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel inside Banff township.
Stayed 3 nights in Oct 2024