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SureStay by Best Western Groves

2.0 star property

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Photo gallery for SureStay by Best Western Groves

Room
Room
Breakfast area
Breakfast area
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
5001 East Parkway St, Groves, TX, 77619
  • London Bridge Park
    ‪12 min walk‬
  • Medical Center of Southeast Texas
    ‪6 min drive‬
  • The Medical Center of Southeast Texas
    ‪7 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay by Best Western Groves

Groves hotel with free weekday breakfast
A 24-hour business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay by Best Western Groves offers 50 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Onsite self parking is complimentary.

SureStay by Best Western Groves is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Motel 8 Groves
8 Groves
Motel 8
Hotel Groves

SureStay by Best Western Groves Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 6 out of 25 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
It was terrible the front desk was rude the TV did not work they did not compensate us or change his rooms because of it at 10:59 they were banging on the door for us to get out
Stayed 1 night in Dec 2024

8/10 Good

nemecio

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay. It was clean. Which matters a lot, but smelled funky and ppl there, mainly refinery workers had women come in with slcphol bottles and they weren't even there, more like a hooker coming in
Stayed 1 night in Dec 2024

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very rude staff my husband and I will never be back nor recommend this place to anyone
Stayed 5 nights in Nov 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Traveled for Thanksgiving holidays stayed 4 nights. Rooms clean and renovated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was less than desirable so we ended going elsewhere to eat.
Stayed 1 night in Nov 2024

8/10 Good

Keon Wilkerson

Stayed 1 night in Sep 2024

8/10 Good

Adriana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Dorothy

Traveled with partner
Disliked: Staff & service
Upon arrival after traveling I used the towels in the bathroom to take a shower. After attending my event when I returned to the hotel, I asked for towels to have clean towels for my next shower. The lady at the front desk told me I had to come and turn the towels in from my room before I could have clean towels. I let her know I'm never returning.
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Really nice ,friendly staff
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

2/10 Terrible

Kristan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

8/10 Good

Keana

Traveled with family
Liked: Staff & service, property conditions & facilities
Adequate stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sor L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024