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Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Cafe
Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Executive lounge
Spa
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Air conditioning

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    ‪2 min walk‬
  • Bedford Park
    ‪16 min walk‬
  • Priory Country Park
    ‪5 min drive‬
  • London (LTN-Luton)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Single Room, 1 Twin Bed, Non Smoking

Classic Single Room, 1 Twin Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Single Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Non Smoking

Classic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Bedford Centre Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (346)
The price is $105
per night
$126 total
includes taxes & fees
May 6 - May 7
Mercure Bedford Centre Hotel

About this property

Bedford Swan Hotel & Thermal Spa

4-star Bedford hotel steps from St. Paul's Church
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and express check-in. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Bedford Swan Hotel & Thermal Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 5 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

nadia, ocoee

Traveled with partner
Liked: Cleanliness, staff & service
The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.
Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Couples stay - extremely subpar.

Distracted and disinterested at reception/spa. Had to move rooms because of an unclean bed (new one wasnt a big improvement). Dated decor. Spa has a capacity of 12 people in a hotel that must have 80+ rooms. Room service had huge unavailability of items and the burgers they did have were freezer burned and awfully chewy. Other simple things like being told the soup of the day is tomato and being brought mushroom... In serious need of renovation upstairs.. We left a day early as partner was so unhappy with the quality.. Avoid
Stayed 4 nights in Jan 2025

8/10 Good

Bhupendra

Traveled with family
Liked: Staff & service
It was good , clean rooms furniture a bit tried
Stayed 1 night in Jan 2025

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 4 nights in Jan 2025

6/10 Okay

Delroy

Business traveler
Wi-Fi was non existent very poor
Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
beautifully furnished and decorated in style a pleasure to relax and rejuvenate.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vicky

Stayed 1 night in Jan 2025

10/10 Excellent

Lois

Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

Great 2 night New Yesr break. Really top quality hotel in an ideal location. Recommend the Swan for a mini break. Extremely comfortable and very helpful and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythi ng was great
Stayed 1 night in Dec 2024

10/10 Excellent

Milo

Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Christmas Decorations!

Fire alarm went off in the middle of the night - which isn't the first time I've had this happen while staying at this hotel! I was dissapointed that this wasn't acknowledged at check out, just a simple "sorry for the inconvenience" would have been appreciated. Otherwise this is a high quality hotel which is nicely decorated, particularly in communal areas. The parking is always tight but I did manage to find a space. I regularly stay here for work.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the nicest hotels we have stayed in.

When we first arrived at the hotel the restaurant was very busy and we thought we might have a bad experience but we were quite wrong ,it was very good. Our room was very comfortable with a lovely bed and the shower was good too. Would like to have had a thermal spa but it was all booked up ,so remember to book in advance. When we left in the morning Diana on reception was very helpful and got a nice young man to carry our cases to the car. Car parking is free for guests which is a big plus
Stayed 1 night in Dec 2024

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FRankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, unique and so many different areas to relax in. Although we didn't get to experience the Spa, the rest was amazing. We had dinner on the first night and that didn't disappoint either. The staff were friendly and very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, Hertford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was a nice and cozy stay for one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, warm and friendly staff and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mitchell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Spa requires separate booking

I was disappointed to learn upon arrival that the spa required a separate reservation. That information was not on the hotels.com site or in the email I received after I booked the room. The hotel being attached to the spa was the primary motivator for the booking. Hopefully someone sees this review and can take the necessary actions to enjoy this amenity.
Stayed 1 night in Dec 2024