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Bedford Swan Hotel & Thermal Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bedford Swan Hotel & Thermal Spa

Exterior
Front of property - evening/night
Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    ‪2 min walk‬
  • Bedford Park
    ‪16 min walk‬
  • Oasis Beach Pool
    ‪20 min walk‬
  • London (LTN-Luton)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Single Room, 1 Twin Bed, Non Smoking

Classic Single Room, 1 Twin Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Single Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Non Smoking

Classic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Bedford Centre Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (313)
The price is $66
per night
$80 total
includes taxes & fees
Feb 10 - Feb 11
Mercure Bedford Centre Hotel

About this property

Bedford Swan Hotel & Thermal Spa

4-star Bedford hotel steps from St. Paul's Church
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and express check-in. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Bedford Swan Hotel & Thermal Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 5 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1003 reviews" "
Rating 8 - Good. 318 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

lee, rushden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
Stayed 1 night in Oct 2024

6/10 Okay

Claudia

Business traveler
Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - always a good pint of Guinness.
Stayed 1 night in Oct 2024

10/10 Excellent

IB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Really nice rooms and shared spaces. However, this is a bizarrely run hotel - with one of the worst restaurants/bar services I've ever experienced (incredibly busy but slow and uninterested staff, with restaurant management standing around not helping), and the pool is a paid extra (which has to be booked in advance) despite not disclosing this anywhere on the Expedia booking page. Pretty poor.
Stayed 1 night in Oct 2024

6/10 Okay

Farzana

Traveled with group
It was ok
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Exceptional service desk staff.
Some confusion at first on the room but Elenora made our stay exceptional in addition to the rest of the staff.
Stayed 4 nights in Sep 2024

6/10 Okay

winston

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Was OK. Expected a bit more to be honest
Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and Spa
Spent one night in the hotel meeting friends for a Spa afternoon and meal. Very impressed with the Spa, restaurant and hotel. Room was very nice and bed was comfortable. Would recommend, and stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Booking was straightforward and friendly, parking is restricted but they do have a overun option, hotel is fine , breakfast was just okay , coffee and water from jugs is not the best and self service food would run out before being replenished and not sure that a dog in the restaurant is good it didn’t have any indication it was a service dog
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn, London

Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, amenities
The property was understaffed in all areas. Once we'd finished our meal there wasn't an area for us to continue drinking! We were told we could go outside. There had just been a heavy thunderstorm! Other areas where we'd sat during previous visits were closed! Same scenario later that night. This hotel used to be comfortable and accommodating. Shame, because we've been coming here for years and each time we come, it gets. worse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff and well maintained
Stayed 1 night in Sep 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room view of construction, breakfast ok but not a great breakfast, average.
Stayed 1 night in Sep 2024

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel & room. Check in was a little chaotic but other than that happy with everything. It’s dog friendly at a cost of £10 per night.
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
The property itself is nice and the rooms presented well. Car parking is poor with limited spaces and damaged surfaces. Breakfast was not managed well during a power cut with diners waiting being told they may need to evacuate so no one was shown to their seats.
Stayed 1 night in Sep 2024

8/10 Good

P

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is lovely really well situated, superbly appointed. However car park is small for size of hotel. Last but not least staff in restaurant need to smile bit more & engage with the guests to compliment such a nice place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, decor & staff !
Stayed 1 night in Jul 2024