A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.
Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and express check-in. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Bedford Swan Hotel & Thermal Spa is a smoke-free property.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Self parking on site (GBP 5 per night)
Limited onsite parking
Food and drink
English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Anna's Tearoom
Pen & Cob
Pen & Cob (Sun until 5pm)
Things to do
TV in common areas
Family friendly
Mini-fridge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (once per stay)
Wedding services
Business services
3,229 square feet of conference space
Meeting rooms
Outdoors
On a river
Outdoor furniture
Terrace
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
1 building
3 floors
Banquet hall
Built in 1794
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
Self parking fee: GBP 5 per night
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford
Bedford Swan Hotel & Thermal Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fire alarm went off in the middle of the night - which isn't the first time I've had this happen while staying at this hotel! I was dissapointed that this wasn't acknowledged at check out, just a simple "sorry for the inconvenience" would have been appreciated. Otherwise this is a high quality hotel which is nicely decorated, particularly in communal areas. The parking is always tight but I did manage to find a space. I regularly stay here for work.
When we first arrived at the hotel the restaurant was very busy and we thought we might have a bad experience but we were quite wrong ,it was very good. Our room was very comfortable with a lovely bed and the shower was good too. Would like to have had a thermal spa but it was all booked up ,so remember to book in advance. When we left in the morning Diana on reception was very helpful and got a nice young man to carry our cases to the car. Car parking is free for guests which is a big plus
The hotel was great, unique and so many different areas to relax in. Although we didn't get to experience the Spa, the rest was amazing. We had dinner on the first night and that didn't disappoint either. The staff were friendly and very helpful.
I was disappointed to learn upon arrival that the spa required a separate reservation. That information was not on the hotels.com site or in the email I received after I booked the room. The hotel being attached to the spa was the primary motivator for the booking. Hopefully someone sees this review and can take the necessary actions to enjoy this amenity.
Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡
Comfortable and spacious room, paintwork in need of a little touch up in places, bathroom excellent, room a touch warm at night, hotel parking good, Christmas decorations and ambience excellent. We did not have breakfast either day, but had coffee with friends, very good and swift service