Bedford Swan Hotel & Thermal Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bedford Swan Hotel & Thermal Spa

Exterior
Spa
Cafe
Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    2 min walk
  • Bedford Park
    16 min walk
  • Priory Country Park
    5 min drive
  • London (LTN-Luton)
    39 min drive

Room options

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Single Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Classic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Classic Double King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Bedford Swan Hotel & Thermal Spa

4-star Bedford hotel steps from St. Paul's Church
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and express check-in. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Bedford Swan Hotel & Thermal Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 5 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1009 reviews" "
Rating 8 - Good. 330 out of 1009 reviews" "
Rating 6 - Okay. 99 out of 1009 reviews" "
Rating 4 - Poor. 51 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Talia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual
This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with group
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine, WIGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I'm a maintenance engineer and usually go to hotels and see a load of poor maintenance and flaws. This place is well maintained, with high end details (Burlington taps as an example). Great stay.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The great, ok and not so good.
We had a wonderful afternoon tea when we stayed one night at The Bedford Swan for my mums 88th birthday. The ambience was superb, the food delicious and the staff completely delightful making a fuss of my mum which we really appreciated. We would definitely do this again. The hotel room was satisfactory for a one night stay. I was pleased to see a fridge in the room as it was a red hot day and cold drinks were welcome. Or experience of our evening meal a the Pen & Cob however was a complete disaster. The food was substandard which the restaurant agreed with and took one of the dishes back to the kitchen and took another dish off the bill. They dealt with it well (and perhaps the kitchen was having a bad day) however as it was my mums birthday it was a particularly disappointing end of her day. All in all our stay was fun and we would stay again despite the experience in evening.
Stayed 1 night in Jul 2024

2/10 Terrible

Kendall

Disliked: Staff & service
Rio off
Shocking. Registered car with reception, admittedly a trainee. 3 days later receive a £100 fine from the private company / muggers running the car park. Don’t bother trying to ring hotel no one ever answers
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Staff & service
Great location but needs makeover
Stayed 1 night in Jul 2024

10/10 Excellent

AMANDA

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

ian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bev

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel great restaurant
Stayed 1 night in Jul 2024

8/10 Good

Tarhe

Liked: Cleanliness, room comfort
Nice comfortable stay
Nice comfortable stay. Room was clean, bed very comfortable and staff were polite and attentive. My only gripe is that certain tv channels do not work (signal). I have had this issue before when staying here previously. They just need to retune freeview to get the Drama and 5USA channels.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and always with a smile
Stayed 2 nights in Jul 2024

4/10 Poor

Anton

Stayed 3 nights in Jul 2024

8/10 Good

Christine

Had a very pleasant stay, bed very comfortable & clean, staff were friendly, helpful & polite. Only stayed one night & hot tap in bathroom was not working but did not interfere with stay, just a bit annoying.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but hot
Room was pleasant but very hot due to the warm weather and the air conditioning would not go any lower than 19 degrees
Stayed 1 night in Jul 2024

4/10 Poor

Shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 2 nights in Jun 2024