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Hotel Excelsior Splendide

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior Splendide

View from property
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Free daily buffet breakfast
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Pool
  • Breakfast included
  • Pet friendly

Explore the area

Map
Via Lungo Lario Manzoni, 28, Bellagio, CO, 22021
  • Bellagio Port
    2 min walk
  • Enoteca Principessa
    1 min walk
  • Varenna-Esino Station
    24 min drive
  • Bergamo (BGY-Orio Al Serio)
    65 min drive

Room options

View all photos for Standard Triple Room

In-room safe, individually furnished, desk, laptop workspace

Standard Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, individually furnished, desk, laptop workspace

Economy Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, individually furnished, desk, laptop workspace

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Lake View

Triple Room, Lake View | In-room safe, individually furnished, desk, laptop workspace

Triple Room, Lake View

  • 258 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View | In-room safe, individually furnished, desk, laptop workspace

Double or Twin Room, Lake View

  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Excelsior Splendide

3-star Bellagio hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite.
Hotel Excelsior Splendide offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Bellagio hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

Hotel Excelsior Splendide has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Splendide - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Splendide

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1907
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from November 1 2024 to February 28 2025 (dates subject to change).
The property is closed between October 25 and February 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 March - 30 November, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 013250-ALB-00008

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Splendide
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Bellagio, Italy - Lake Como
Hotel Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel Bellagio

Hotel Excelsior Splendide Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 275 out of 695 reviews" "
Rating 8 - Good. 259 out of 695 reviews" "
Rating 6 - Okay. 115 out of 695 reviews" "
Rating 4 - Poor. 33 out of 695 reviews" "
Rating 2 - Terrible. 13 out of 695 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jools

Traveled with family
Disliked: Staff & service
The property is in a great location for all the shops, bars and quaint little streets. The ferry is directly opposite the hotel and is noisy from quite early. That's when we got up. The staff were quite ignorant really. No 'hello' as they passed and they seemed to avoid eye contact mostly. The hotel bar is just outside the front of the property The staff there were openly rude and ignorant. On one visit there was a sign to say 'wait to be seated' but people were just walking in without being challenged while we were just ignored. Breakfast was cold, even the bacon and scrambled eggs, the 3 days we stayed it just got more cold each day. I would not stay here in this hotel again. I would definitely not go the this bar again. Good job my daughter and son in law had a nicer hotel and bar which we went back to.
Stayed 3 nights in Sep 2024

8/10 Good

Sidharta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. No in-room fridge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel . Staff were so friendly , and nothing too much trouble Room9 a beautiful room overlooking the lake on first floor. Lovely pool .
Stayed 2 nights in Sep 2024

8/10 Good

Mackenzie

Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the ferry and in the main square. The rooms are spacious and clean, and it has a lot of old world charm.
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Was given a room on the 5th floor and the ceilings are all cut on an angle Got up in the middle of the night and banged my head so hard it almost knocked me out Then again in the morning when I was gong to my luggage I banged into the ceiling at a different area We were supposed to stay for 2 nights that were prepaid We checked out after staying 1 Couldn’t stay anymore
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
The beds were hard as a rock. The sheets were like sandpaper.
Stayed 2 nights in Sep 2024

6/10 Okay

Mrs C A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No control over air conditioning in room. Misleading car parking charges (we were lucky (out twice and managed to park for free). Restaurant food - panini was awful. Liked cleanliness. Reception staff helpful. Room servicing good. Convenience for boats.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to the ferry, famous steps and restaurants. The staff were helpful with questions and the breakfast was very good.
Stayed 2 nights in Sep 2024

6/10 Okay

alexander

Traveled with family
Liked: Cleanliness
Good location, clean, room on the 4th floor very small with a small balcony with a great view. Rooms out dated, the whole property is out dated. Beds ok. Does have air conditioning which is a plus cause the air is humid and on hot days can be miserable with out AC. Price is reasonable. Buss stops very close proximity to hotel from como San Giovanni train station. It’s is the last stop and takes approximately 1hr and 15min. 2 minutes walking from buss stop to hotel. It’s bus C30 right outside train station. We took it round trip it was great and no problem with luggage. It cost 4 euros the drive was very scenic. Uber and taxis are hard to get in bellagio.
Stayed 2 nights in Sep 2024

6/10 Okay

Margaret

Liked: Staff & service
Disliked: Amenities
The air conditioner wasn’t up to par. The mattress was hard as a rock there were holes in the curtains
Stayed 1 night in Sep 2024

4/10 Poor

Romana

Disliked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, but hotel is smelly and bathrooms are terrible.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Traveled with family
Stayed 2 nights in Sep 2024

8/10 Good

Tuan

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Catalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the best location. It was only few steps away from the port! We didn’t have to walk around with our carry on under the heat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location close to the ferry terminal and many great restaurants and stores. Everything was walking distance. Breakfast was included and was excellent. The room was very clean and well stocked. The pool was lovely and a great amenity especially appreciated on a hot day. This hotel is an excellent choice in Bellagio. The staff was very nice and helpful. My only reservation was that they charge for extra towels (for pool) and there was no coffee maker in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

David, Manhattan

Excellent. GLORIA WAS AMAZING AT FRONT DESK!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Should be four stars hotel
Stayed 5 nights in Aug 2024

4/10 Poor

Barry

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid room 17
Very dated hotel, had to request room change due to sewage smell in bathroom, night duty person said they have 4 rooms that suffer from this…why still put people in these rooms knowing this, or get it fixed (avoid room 17)
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. We had two different rooms and both were clean, well kept and had good air conditioning.
Stayed 1 night in Aug 2024

10/10 Excellent

bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Beautiful hotel. Pool and breakfast included. A great find
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great view, very convenient for ferry travel!
Stayed 1 night in Aug 2024

8/10 Good

Eddie, Denham Court

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly located hotel on the water and location. Staff were excellent. Only negative point was there was no fridge in room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nahal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the pool
Stayed 1 night in Aug 2024