This smoke-free hotel features free WiFi in public areas and multilingual staff.
Stay KooooK Bern City - Online Check In offers 85 accommodations with safes and hair dryers. This Bern hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay KooooK Bern City - Online Check In features multilingual staff. Public areas are equipped with complimentary wireless Internet access.
Stay KooooK Bern City - Online Check In is a smoke-free property.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (CHF 40 per day)
Things to do
Books
Foosball table
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
No elevator
More
1 building
6 floors
At least 80% lighting from LEDs
Built in 2022
Double-glazed windows
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Towels provided
More
Bulk dispensers for toiletries
Eco-friendly toiletries
Heating (climate-controlled)
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.3 per person, per night
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: CHF 40 per day (164 ft away)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City
Stay KooooK Bern City - Online Check In Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good stay. Easy login via their app. Ensure you download it and have WiFi access.
The host is available during the day.
Luggage storage and free laundry available.
Complimentary tea, coffee, milk, fruit, cookies. Game room and lovely terrace.
Only issue was the bathroom light gave visibility into the bathroom. It got a little noisy in the evening but it stopped around 10pm.
Great self service city centre hotel with self check in via digital RFID keys to your phone.
Room was spacious, well ventilated and came with all necessary essentials. Yea, coffee and entertainment areas within the common zones (no TV or kettle in your room)
Room was exceptionally clean and towels and linen smelt fresh. Room was quirky and even came supplied with its own crossbow (maybe a Bern thing?)
Shower was powerful and enclosed inside a very unique mirrored shower unit. Toilet was separate which would be great for couples or duo-travellers.
Common room had freshly ground coffee and you were able to help yourself as required. Didn’t encounter any hotel staff while visiting but the premise is it’s all self service and experienced no problems checking in, finding my room or checking out.
Would highly recommend as a great hotel for a solo traveller wanting to take in Bern or as a stop gap between other areas of Suisse.
We arrived to the hotel at 22:30, so I was glad we were able to use the online checkin. Everything went very smoothly with entering the building, the entrance to our hall, and our room. The WC, shower, and sink area were all separate, which made it possible for different people in the family to do different things at once. I would consider staying at another Koooonk hotel if available.
Great central location, easy to find and nice to have coffee and tea provided. The shared common room is a good idea but in reality, it was crowded and hectic. A breakfast buffet would be better.
The rooms were very clean and comfortable. I especially liked the communal space, a great added bonus. A good location in the old town and close to the train station. Yes, I would recommend and stay there again.
The room was alright. There was not a kettle in the room so it would be nice if the kitchen had a kettle for guests to use.
Check-in and check out was pretty straight forward and location was close to the train station. There are several supermarkets nearby.
Unique concept. Felt like I was saying at home. A large common area, seating and kitchen is very kids friendly. On-site washing machine is a bonus. Rooms could use some storage. The bed was too small.
Wonderful, modern, and technologically reliant hotel in the center of Bern. Everything is within walking distance, friendly and helpful hosts. Great hotel and will definitely stay there again if we find ourselves in Bern.