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Comfort Inn Shady Grove - Gaithersburg - Rockville

2.5 star property

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Photo gallery for Comfort Inn Shady Grove - Gaithersburg - Rockville

Property amenity
Exterior
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
16216 Frederick Rd, Gaithersburg, MD, 20877
  • Rio Lakefront
    ‪5 min drive‬
  • Rockville Town Center
    ‪5 min drive‬
  • RIO Washingtonian Center
    ‪6 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Shady Grove - Gaithersburg - Rockville

Gaithersburg hotel with free weekday breakfast
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Inn Shady Grove - Gaithersburg - Rockville offers 127 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers.

This Gaithersburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast on weekdays as well as a complimentary manager's reception on select days. Event facilities measuring 336 square feet (31 square meters) include a conference center. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Inn Shady Grove - Gaithersburg - Rockville is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

Arabic, Dutch, English, Farsi, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (336 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Rockville
Comfort Inn Shady Grove
Comfort Inn Shady Grove Gaithersburg
Comfort Inn Shady Grove Gaithersburg Rockville
Comfort Inn Shady Grove Rockville
Comfort Inn Shady Grove Rockville Hotel
Comfort Inn Shady Grove Rockville Hotel Gaithersburg
Shady Grove Comfort Inn
Comfort Inn Shady Grove Gaithersburg Rockville Hotel
Comfort Inn Shady Grove Gaithersburg Rockville
Comfort Inn Shady Grove - Gaithersburg - Rockville Hotel
Comfort Inn Shady Grove - Gaithersburg - Rockville Gaithersburg

Comfort Inn Shady Grove - Gaithersburg - Rockville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Estela

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible experience front desk especially broken shower the worst
Stayed 1 night in Jan 2025

10/10 Excellent

Kandy

Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Dave

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a pet-friendly hotel, close to interstate routes so we could spend the night following a Christmas gathering, and hit the road early in the morning. Accommodations were great. Continental breakfast was perfect. This is the 2nd year we've stayed at this Comfort inn. We'll do it again next year
Stayed 1 night in Dec 2024

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non-smoking?

Hotel was conveniently located but the oppressive smell of marijuana on the fourth floor was awful. Basketball team staying on that floor was a bit loud (even knocked on my door “by mistake” at 11:00 pm). Definitely not a non-smoking property and I feel terrible for anyone having to clean those rooms on the 4th floor.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities

It was okay

The check in clerk was helpful and kind especially since showed up close to 1130 pm. Housekeeping staff is great, but you do have to ask for later service if you will not be out of your room by 11am so if want to relax not best for that. We checked out today Monday at about 930 and the front desk person was not friendly, but he was not mean just very disinterested and not wanting to answer questions.
Stayed 3 nights in Dec 2024

8/10 Good

Jeshonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service and comfortable bedding

Front desk lady who works in the morning was wonderful. Allowed me to have two cups of juice and 3 donuts after missing breakfast. Even offered to hit the elevator button for me when hands were full. Beds were comfortable as well and had enough sheets. Would definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Dana

Liked: Staff & service, property conditions & facilities
Newly renovated
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many dining options within a short drive. Easy access to 270 and 355
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Staying again this coming weekend!
Stayed 1 night in Dec 2024

10/10 Excellent

Evva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey, PAWLEYS ISLAND, SC

Stayed 1 night in Nov 2024

10/10 Excellent

Pearl, Havelock

Stayed 2 nights in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in very good shape and the room was very clean. Only one minor issue, the FREE breakfast could have been better.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice, personable and helpful. The property itself is dated. The breakfast was ok, actually better than anticipated, but nothing really enjoyable. The staff works so hard there, I give them a lot of credit.
Stayed 1 night in Nov 2024

6/10 Okay

Kendra

Stayed 1 night in Nov 2024

2/10 Terrible

Craig

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kira

Stayed 1 night in Nov 2024

10/10 Excellent

Biruk M

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is very dated. Breakfast options are limited. The rooms are clean but the carpet is old. The was a strange odor in the hallway Parking space is limited.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ishrat

Traveled with family

Easy access to metro

Easy access to metro, 40 mins to main sites. Sketchy WiFi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Deanna

Traveled with family
Liked: Staff & service
it was hard to find but we only stayed one night. The breakfast was ok but the staff was very friendly.
Stayed 1 night in Oct 2024