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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Rooftop terrace
Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Superior Room, City View (Space Family) | View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Plaza Nueva
    ‪3 min walk‬
  • Guggenheim Museum Bilbao
    ‪20 min walk‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪24 min drive‬

Room options

View all photos for Double Room, City View (Down To Earth)

Double Room, City View (Down To Earth) | Minibar, in-room safe, desk, blackout drapes

Double Room, City View (Down To Earth)

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View (Space Family)

Superior Room, City View (Space Family) | Minibar, in-room safe, desk, blackout drapes

Superior Room, City View (Space Family)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Space)

Superior Room, City View (Space) | Minibar, in-room safe, desk, blackout drapes

Superior Room, City View (Space)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

3.5-star hotel in Bilbao City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers a fitness center, a vending machine, and an arcade/game room.

NYX Hotel Bilbao by Leonardo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
The Clash - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number HBI01277

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 837 reviews
Rating 8 - Good. 210 out of 837 reviews
Rating 6 - Okay. 58 out of 837 reviews
Rating 4 - Poor. 27 out of 837 reviews
Rating 2 - Terrible. 15 out of 837 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you again!!
Very friendly staff, always service oriented. Exquisite hotel and great location. Thank you.
Stayed 3 nights in Nov 2024

8/10 Good

Fulvio

Stayed 1 night in Nov 2024

8/10 Good

Stephen, Mazarron

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Varinia

Traveled with partner
Clean, location is excellent and staff very helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located with many options for transport around and within walking distance to main landmarks. Located next to the old town it has plenty of dining options around. Lovely hotel room, very modern with great amenities. Frienly staff too - strongly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Nothing super special about the room, but it is very convenient to both the train station and the tourist hub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it's right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is phenomenal, was able to explore the whole Cusco viejo, Guggenheim, surrounding area on foot. The property is modern, quiet and very clean. Very safe surroundings. The room size was fine, very efficient layout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in the hotel and is a pleasure. The staff is so friendly, the area is perfectly centric and the rooms and common areas exquisite. A+. Great coffee too. The details are a must! The coffee, the water bottle, the toothbrush, fully appreciated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Chadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel in an exceptionally nice area - the old down has been a highlight of my trip to Bilbao! Highly recommend the hotel, clean and veey accommodating staff. Thank you !
Stayed 2 nights in Oct 2024

8/10 Good

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Lisa

A bit run down...
While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Bed was comfortable. Service from the front desk excellent. One thing i didn't like was that there's no privacy when using the bathroom. The area is also great and walkable to different points of interest.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were very nice!
Stayed 3 nights in Oct 2024

10/10 Excellent

Valentina

Liked: Staff & service, amenities, property conditions & facilities
Location close to the river and several hiking opportunities
Stayed 6 nights in Oct 2024

10/10 Excellent

Idalmis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Staff were really friendly and helpful. The hotel is perfectly located by the historic quarter and easy walk to most places. The room had some scuff marks on the wall at the entryway but other than that was great and as pictured.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.
Stayed 5 nights in Sep 2024

8/10 Good

Fiona

Good place to stay
Excellently situated hotel, right next to the old town and very close to the Metro. The room was spacious with a comfortable bed and lovely shower. The room was kept very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024