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Malmaison Birmingham

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison Birmingham

Hallway
Interior detail
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Havana Signature Suite | Living area | LCD TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • The Alexandra Theatre
    ‪3 min walk‬
  • Birmingham Christmas Market
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Nirvana Signature Suite

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Havana Signature Suite

  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

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Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very Good, (1003)
The price is $133
per night
$160 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Malmaison Birmingham

4-star hotel in Birmingham City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Malmaison Birmingham features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3035 square feet (282 square meters) include conference space. This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Birmingham is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1006 reviews" "
Rating 8 - Good. 240 out of 1006 reviews" "
Rating 6 - Okay. 91 out of 1006 reviews" "
Rating 4 - Poor. 42 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.
Stayed 1 night in Oct 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, loved the personal touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Excellent and quick check in. Staff very courteous. 2nd time we've used Malmaison , Liverpool and now Birmingham, we like their style of hotels. Plenty of towels teas coffee etc. Beers cocktails and music are always good in the bar in the evenings. Excellent for 02 academy or mailbox shopping and a short walk to the arena area.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was overall lovely. Staff were great. Loved our room, bed was very comfortable. We'd requested a cot and there was one waiting in our room along with bedding and a changing mat. Breakfast options 10/10. Parking was a bit on the pricey side but it was very easy to go back and forth to the car if we needed anything. Only reason for 4 stars is we opted to order room service due to the baby being asleep and my partner having a leg injury so was in a boot. When I called down to order we were told they can only bring up cold continental breakfast but no hot food. So I had to go collect it by myself in a big tray, that was prepared very well to be fair. However, I really struggled to carry it through even the first pull door to the lift as I needed both hands to hold everything, then again struggled to get my swipe card to activate the lift to even go back up to our room. Thank goodness for the cleaner, I forget her name but something along the lines of Apinyah? She saw me struggle at the lift and helped me all the way upstairs. Eternally grateful to her. Would still definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

8/10 Good

Floyd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, although a little confusion on the bed sizes as different description on various sites including their own. Expected a king sized bed the room had a double. Even the front desk were unable to accurately state what size beds were in the rooms. Breakfast was very enjoyable. And the hotel bar is well stocked with good service, albeit they could have been quicker to clear empty tables of drinks.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Change the rock hard mattress out.
The hotel itself is a great location for Arena, Alex Theatre etc, great parking directly underneath in X-Park, great food and service in Grill for evening meal and breakfast.... however, please change your mattresses as they are rock hard, so uncomfortable and so hardly slept. I ached so much in the morning that is took away from what was a pleasant stay. Bed and breakfast, you got half the job right.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and credit on account meant I got for £26
Stayed 1 night in Sep 2024

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waited 30 min for check in
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveler
Liked: Property conditions & facilities, room comfort
Delightful Receptionist
delightful check-in receptionist. Had an up[grade to an amazing room Thank you
Stayed 1 night in Sep 2024

6/10 Okay

alexandra

Liked: Cleanliness, staff & service, room comfort
slightly below standard
Lovely lady greeted me on arrival and provided a lighter room as these rooms are generally quite dark. However, the room had a couple of faults, no lock on the door, looked like it had been broken off and a faulty flush on the toilet
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

10/10 Excellent

Esme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay here with my mum. Only for 1 night but already looking to book again for christmas shopping. Beautiful hotel with friendly approachable staff.
Stayed 1 night in Sep 2024