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Penns Hall Hotel

3.5 star property

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Photo gallery for Penns Hall Hotel

Indoor pool, outdoor pool
Outdoor wedding area
Lake view
Breakfast, lunch, dinner served; British cuisine
Exterior

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Penns Lane Walmley, Sutton Coldfield, England, B76 1LH
  • Belfry Golf Club
    ‪8 min drive‬
  • Villa Park
    ‪9 min drive‬
  • Bullring & Grand Central
    ‪14 min drive‬
  • Birmingham (BHX)
    ‪15 min drive‬

Room options

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Penns Hall Hotel

Sutton Coldfield hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Self parking is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Penns Hall Hotel offers 170 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. This Sutton Coldfield hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, No Treatments available. The spa is open daily.
In addition to a full-service spa, Penns Hall Hotel features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

This Victorian hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

Penns Hall Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Club Room Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 5.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Club Room Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Chef service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 5.75 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Birmingham Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield
Ramada Sutton Coldfield
Ramada Sutton Coldfield Birmingham
Sutton Coldfield Ramada
Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
Ramada Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield Hotel

Penns Hall Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 87 out of 593 reviews
Rating 8 - Good. 168 out of 593 reviews
Rating 6 - Okay. 164 out of 593 reviews
Rating 4 - Poor. 96 out of 593 reviews
Rating 2 - Terrible. 78 out of 593 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Stayed 2 nights in May 2021

10/10 Excellent

Shivani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

It was amazing. Just for a day but a very good relaxed day.
Stayed 1 night in May 2021

4/10 Poor

thiago

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel, uncomfortable bed and stained curtains and carpets.
Stayed 2 nights in Apr 2021

8/10 Good

Reece

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was hairs on toiletries, cleanliness wasnt perfect But comfy bed and polite, helpful staff
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2020

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must take an exec room as older rooms are so very tired.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2020

6/10 Okay

Andrea

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Tired and dirty

The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Cobwebs next to double bed.
Cobwebs in wardrobe.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2020

10/10 Excellent

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straight forward- lovely family room
Stayed 1 night in Aug 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even check in and u still taken my money out account
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Excellent as always
Stayed 1 night in Jun 2020

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable, under situation with covid 19
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1starr

The worst bed ever, tv does not support any sort of external devices
Stayed 3 nights in Apr 2020

10/10 Excellent

Glynis

Stayed 1 night in Mar 2020

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and conveniently located

Comfortable room with good bar and restaurant, very helpful reception staff.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ever again

Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init. Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
The condition of the shower
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Average

Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.
Stayed 1 night in Mar 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Barrie

Liked: Staff & service
Comfortable breakfast excellent. Room okay very noisy Saturday night
Stayed 2 nights in Mar 2020

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointing

My initial allocated room had very tired looking decor and was musty smelling. I was offered another room which was of a higher decorative standard but unfortunately above the kitchens and so very noisy and i was unable to ooen the windows due to cooking smells.
Stayed 2 nights in Mar 2020