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The Townhouse Sutton

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Townhouse Sutton

Front of property - evening/night
Desk, iron/ironing board, bed sheets
Interior
Restaurant
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
High Street, Sutton Coldfield, England, B721UD
  • Sutton Park
    9 min walk
  • B My Chip
    2 min walk
  • Sutton Coldfield Station
    3 min walk
  • Birmingham (BHX)
    24 min drive

Room options

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Brook Marston Farm Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (256)
The price is $64
per night
$77 total
includes taxes & fees
Jan 1 - Jan 2
Brook Marston Farm Hotel

About this property

The Townhouse Sutton

3.5-star Sutton Coldfield hotel with restaurant
A restaurant, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and a 24-hour front desk.
The Townhouse Sutton offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Sutton Coldfield hotel also offers a nightclub and a terrace. Onsite self parking is complimentary.

The Townhouse Sutton is a smoke-free property.

The Townhouse Sutton has a restaurant on site.

Languages

English, Greek, Italian, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property has a club and a live music venue on site. Guests should expect a high level of noise until 3 AM on Fridays, Saturdays, and Sundays before bank holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Sutton Coldfield The Royal Hotel Sutton Hotel
Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton
The Royal Hotel Sutton Sutton Coldfield
Royal Hotel Sutton
Royal Sutton Sutton Coldfield
Royal Sutton
Royal Sutton Sutton Coldfield
The Royal Hotel Sutton
The Townhouse Sutton Hotel
The Townhouse Sutton Sutton Coldfield
The Townhouse Sutton Hotel Sutton Coldfield

The Townhouse Sutton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 211 reviews" "
Rating 8 - Good. 62 out of 211 reviews" "
Rating 6 - Okay. 52 out of 211 reviews" "
Rating 4 - Poor. 19 out of 211 reviews" "
Rating 2 - Terrible. 22 out of 211 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

paul

Stayed 1 night in Sep 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness
Stay was OK. No towels in the room, when I told the receptionist in the morning, she didn't appear to care. Also I asked for an invoice, she gave me one with a figure lower than I had paid? Very odd. There are not many hotels in Sutton Coldfield, so I suppose there's limited choice. I printed a "real" invoice from Hotels.com :)
Stayed 1 night in Sep 2024

8/10 Good

Bilal

Liked: Staff & service, property conditions & facilities
Over all is good
Stayed 1 night in Sep 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar. Very limited food menu. Comfortable room and bath room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised at everything about this hotel which is not aptly portrayed by the name.
Stayed 3 nights in Aug 2024

8/10 Good

Kristie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
The staff were very helpful and friendly. The bed was comfortable. Unfortunately too hot and noisy, as needed the windows open to cool the room a bit. The noise was due to road traffic and it was an unusually hot day
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

While the staff were pleasant and helpful, the room we were assigned need some TLC, the woodwork around the windows need a good portion of decorating; the shower screen in the bathroom need some rubber, the water keeps seeping out from under the screen wetting up the bathroom floor; because the bath is high to step in, they need a bath rail or handle so that more mature customers can able enter the bath. They could install a small fridge in the room with some water at least; the supposed bedside table where the lamps are not even one plug socket if customer wish to charge their phone, have to go across the room to charge the phones; the room was not smelling fresh upon entering, smells mouldy, but the very helpful receptionist addressed that. If some more attention is given to these rooms then this will be a good place to overnight or for weekend.
Stayed 1 night in Aug 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Near to the station
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 5 nights in Jul 2024

4/10 Poor

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful until the club picked up at 10:30 and then it was non stop bass through the whole hotel until 3am . Such a shame that better sound proofing hasn’t been put in as the hotel is brilliant other then the noise making it impossible to sleep as my whole room was vibrating
Stayed 1 night in Aug 2024

2/10 Terrible

Chun Ngai Alex

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities too old
Stayed 2 nights in Jul 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tidy and clean rooms, lovely food. Nice bar area.
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Traveled with partner
I’m afraid that it wasn’t the best stay, the first night our room was not only absolutely boiling but we had music pumping till 3am as we were in the worst room close to the music! We were moved the second night but again unbearably hot and with the windows open you had the traffic, especially police and ambulances going past regularly and people shouting in the street, so we left exhausted. I can’t fault the staff though they were all very polite, professional and tried to be accommodating
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Dated but functional
Polite and helpful staff, hight street location so lots of road noise and old sash windows which didn't block any noise at all. Clean and functional but dates (no usb connections), all stairs to room so not suitable for anyone with motability considerations. No late food options. Wouldn't stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2024

6/10 Okay

CAROL

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious twin
Beautiful twin room with lots of room plus spacious bathroom. Was warned about noisy disco. Not too bad. Continental breakfast disappointingly sparce and cost an extra £7. Receptionist was lovely very helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Average pub hotel
Booked as attending a funeral disappointing choice of food only served til 9 and bar shuts at 11 service as freindly and helpful breakfast v disappointing for £7 as only had a muffin
Stayed 2 nights in Jun 2024

6/10 Okay

Denise

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Basic pub hotel beware of nightclub on weekends!
I arranged to stay here as I was attending a funeral and the wake was being held here. Arrived around 7 and asked if I could order food told I could order from the cabin in the garden and it was burgers and dirty fries. Was reassured there were other restaurants down the high street … after a 2 m mile walk into the town not a restaurant to be seen other than McDonald’s and kfc so walked back and eat in a pub a few doors down. Breakfast in the morning for £7 was poor yoghurts juice in a jug croissants in packets and hot water to make tea and coffee if I’d have known I wouldn’t have bothered. Room was quite noisy on the front as it’s a busy main road. My friend arrived late at around 10.15 and we were turfed out of the bar bang on 11 so had to go to our rooms. Overall clean and tidy and the staff were really helpful and friendly . I had a single room and cost was reasonable but my Freind had to pay so much more for a triple room as that’s all they had. Tried to cancel the second night as we found out about the nightclub without success - overall wouldn’t go again.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Maria, Baton Rouge

Stayed 2 nights in May 2024

10/10 Excellent

NICHOLAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Barbara

Liked: Cleanliness, room comfort
Concerns about fire safety.
I have contacted both hotel.com and the fire service about my serious concerns about the morning when I was unable to exit into the reception area as the door was locked and the switch to open it was not working. The phone number to ring, given on an A4 notice in case of emergency, was unmanned. The fire service at least are taking the issue seriously.
Stayed 1 night in May 2024

10/10 Excellent

TERENCE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Philip

Disappointed
Loud music playing until 3.10am. The warning of loud music only in small print lower down on the booking. Would never stay there again. Room in need of decoration asap.
Stayed 1 night in Apr 2024