HOTEL DURAN

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL DURAN

Terrace/patio
Exterior
Exterior
60-inch Smart TV with digital channels, Netflix, DVD player
Comfort Double or Twin Room | Down comforters, Select Comfort beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Breakfast available
  • Gym
  • Free WiFi

Explore the area

Map
2335 Cra. 75, 23-35, Bogotá, Bogotá, 110931
  • Salitre Plaza Shopping Mall
    5 min drive
  • Callejera Gourmet
    1 min walk
  • Normandía TransMilenio Station
    10 min walk
  • Bogotá (BOG-El Dorado Intl.)
    16 min drive

Room options

Economy Room

  • Sleeps 2
  • 1 Double Bed

Comfort Double or Twin Room

  • Sleeps 6
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

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About this property

HOTEL DURAN

4.5-star Bogotá hotel, connected to a rail/subway station in Fontibon
Along with a full-service spa, this hotel has a casino and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
HOTEL DURAN offers 10 accommodations, which are accessible via exterior corridors and feature iPod docking stations and all-in-one washer/dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature down comforters. A pillow menu is available. 60-inch Smart televisions come with premium digital channels, first-run movies, and DVD players. Guests can make use of the shared/communal kitchen. Bathrooms include bathtubs or showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, computers, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A 24-hour health club and complimentary bicycles are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is open daily.
In addition to a full-service spa, HOTEL DURAN features a 24-hour health club and complimentary bicycles. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 641 square feet (60 square meters) include conference space. This luxury hotel also offers a casino, a terrace, and barbecue grills. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking and valet parking are available on site, along with a car charging station.

HOTEL DURAN has designated areas for smoking.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
HOTEL DURAN has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Free secured extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 2 for adults and USD 2 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 1; reservation required
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle tours
  • Casino (318 square feet of space)
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Hiking/biking trails
  • Pilates classes
  • Playground
  • Shopping mall
  • Slot machine
  • Sportsbook
  • TV in common areas
  • Yoga classes

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 641 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On the bay
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 60-inch smart TV with premium digital channels
  • Computer
  • DVD player
  • First-run movies
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Freezer
  • Griddle
  • Meal delivery service
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • All-in-one washer/dryer
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [carrera 75 23-35]
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 14 to August 20:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Spa

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Water fee: USD 1 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Electricity fee: USD 1 for use over 11 kWh.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 for adults and USD 2 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip, maximum occupancy 15)
  • Administrative fee: USD 1 per night
  • Hosted evening meal: USD 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Property Registration Number 176908

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14

HOTEL DURAN Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 6 out of 16 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sara

No había habitaciones
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional and the staff were all very Friendly
Stayed 3 nights in Aug 2024

4/10 Poor

Naveed

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. No heat have to get extra blanket for tge night. Advertized for free shuttle to and from hotel but charged
Stayed 1 night in Aug 2024

2/10 Terrible

Ed

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
That place is not a hotel
Stayed 1 night in Jul 2024

4/10 Poor

Jesus E

Disliked: Staff & service, property conditions & facilities
no tienes agua fria la ventana no tienes segurida para cerrar y no desayuno como presentas
Stayed 14 nights in May 2024

6/10 Okay

Shane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It is close to the Airport
Stayed 1 night in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation without availability
I made a reservation with this hotel. They didn't have availability. I was charged for the stay. I'm disputing the charges with hotel.com.
Stayed 1 night in Mar 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
First of all they have the wrong address listed on the app so I had to call the lady to give me the correct address. After a few attempts I was able to get to the correct property. There is no sign of being a Hotel Duran in the outside of the property. There was no hot water, and either they give you an access key to the front door so you have to constantly call them for them to open the door from the inside and the outside. Which was very annoying, a hotel needs a receptionist there if you have a manual door. There was no hot water at all. I had to shower in cold water that day I left. She couldn’t find the payment due to my reservation after showing proof on the app that is room has been paid she still was demanding payment. I had to show her, my bank extract, the chat with someone in the Hotels.com app, and the receipt that was showing there. After back and forth demanding payment she realized it was paid but I lost one hour of my time. The location is good, but I will recommend anyone else to look for another hotel, which is actually a real Hotel. One more cleaner, one that call let you in and out of the property with out feeling you need to ask for mother to open the door. The room and front desk needs a lot more cleaning.
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia joanna, GuAdalajara

Stayed 1 night in Aug 2024

10/10 Excellent

Lenin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del aeropuerto, incluyen comida (del 1 al 10 coloco un 8). Atendido por su dueña, una persona muy atenta y servicial.
Stayed 1 night in Aug 2024

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente anfitriona e instalaciones
Excelente, la dueña es muy amigable.y te ayuda con todo, la cama es super cómoda, tiene todo lo que uno necesita. El barrio es muy agradable y tranquilo, definitivamente volveré cuando tenga la oportunidad
Stayed 6 nights in Feb 2024

2/10 Terrible

Nancy

No me recibieron no reintegraron mi dinero-sellos
Stayed 1 night in Feb 2024