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Hotel 28 Boise Airport, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 28 Boise Airport, Ascend Hotel Collection

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
4111 Broadway Ave, Boise, ID, 83705
  • Boise State University
    5 min drive
  • Albertsons Stadium
    5 min drive
  • ExtraMile Arena
    7 min drive
  • Boise, ID (BOI)
    3 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Room

Inn America - Boise

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.2 out of 5, Very Good, (2416)
The price is $79
per night
$89 total
includes taxes & fees
Dec 11 - Dec 12
Inn America - Boise

About this property

Hotel 28 Boise Airport, Ascend Hotel Collection

Boise hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a sauna and a seasonal outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Hotel 28 Boise Airport, Ascend Hotel Collection offers 124 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
In addition to a seasonal outdoor pool, Hotel 28 Boise Airport, Ascend Hotel Collection provides a sauna and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This Boise hotel also offers a vending machine, a garden, and a picnic area. Onsite self parking is complimentary.

Hotel 28 Boise Airport, Ascend Hotel Collection has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1987
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May 16 to September 10
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Inn Boise Airport
Shilo Inn Suites Hotel Boise Airport
Boise Shilo Inn
Shilo Inn Boise Airport Hotel Boise
Shilo Inn Suites Boise Airport Hotel
Shilo Suites Boise Airport
Shilo Inn Boise Airport Hotel
Red Lion Boise Airport
Red Lion Inn Suites Boise Airport
Hotel 28 Ascend Hotel Collection
Red Lion Inn Suites Boise Airport
Hotel 28 Boise Airport Ascend Hotel Collection
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel
Hotel 28 Boise Airport, Ascend Hotel Collection Boise
Hotel 28 Boise Airport, Ascend Hotel Collection Hotel Boise

Hotel 28 Boise Airport, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 344 out of 551 reviews" "
Rating 8 - Good. 117 out of 551 reviews" "
Rating 6 - Okay. 40 out of 551 reviews" "
Rating 4 - Poor. 27 out of 551 reviews" "
Rating 2 - Terrible. 23 out of 551 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Clean, but could be improved!
Pros: comfy pillows. Clean room. Friendly staff. Free cookies were really good! Pool was nice. Small but clean lobby and gym. Cons: booked thru hotels.com, however it took over 45 minutes to check in since they never received confirmation and I had to contact hotels.com support. Our room had a desk chair in the middle of the room as of someone was recently watching TV. Although TV didn't work. Breakfast was not appetizing and we ended up opting for going out to a restaurant for breakfast.
Stayed 5 nights in Aug 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself and the room were great. Breakfast was fantastic. But if you are on the I84 side of the building, the freeway noise is horrendous! So the place was great, just the location isn’t.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A very good staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Melani

Stayed 1 night in Aug 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff! Cleanliness of the hotel is amazing!
Stayed 5 nights in Aug 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My boyfriend and I live locally and wanted to try out Hotel 28 to enjoy their spa amenities. We checked in around 3:10 pm and got to our room then went down to enjoy the hot tub. When we got in there the hot tub was over flowing and I got a staff member who said they had left the hose in there and forgot about it. He said give it 15 mins. We gave it about 20 and still was over flowing. We decided to go back to our room. At 5 I called down to the front desk to see if it was ready yet and a gentleman said it would be 45 minutes. I let him know I was told 15 mins earlier and asked if he was sure as the hot tub was the reason for staying at their hotel. I heard another man in the back on the phone asking someone if it would be the 45 minutes cause he had people complaining and whining about the hot tub. I was so offended and let the guy I was speaking to it was rude and asked for the manager. He said there wouldn’t be a manager until the next morning. We gave it the 45 mins and the hot tub was still cold. Around 8 pm we got in the hot tub and it was only warm not hot like a hot tub should be and there was like dead skin floating and hair in it. It was gross. I also barely got any sleep as their beds are so hard and they are located next to the interstate. I spoke with a manager the next morning and he apologized but was unable to refund my stay as I booked with Hotels.com. He said he’d work with the general manager to get me points to use at a future stay. Guess we will see.
Stayed 1 night in Aug 2024

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff great people
Stayed 1 night in Aug 2024

6/10 Okay

Dereck

Business traveler
Disliked: Staff & service
Breakfast was terrible! I guess unless you like fake eggs with Velveeta cheese and chicken nuggets for breakfast. Freeway noise is atrocious. The HVAC units in the rooms add to the noise and don’t do anything but put out humidity
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
When I originally booked the room, I booked two queen beds (2 beds) upon arrival after check in, I/we discovered there was one bed and a pull out couch. I was confident that we would have the two beds we booked through Expedia. However, this was not the case. If you're going to advertise two queen beds in the pics then this is what should be given to the consumer who books this product. On a positive note, the Manager did give us a $50 discount. However, we still should have received the correct accommodation's.
Stayed 1 night in Aug 2024

8/10 Good

Carolyn

Stayed 3 nights in Aug 2024

10/10 Excellent

mollie

Stayed 1 night in Aug 2024

6/10 Okay

Marjorie

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
This property was inexpensive but so LOUD! Nestled between the freeway and a truck stop I don’t think I have ever stayed somewhere that loud before. It was not obvious that this would be the case.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower...
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport - Great weekend trip to Boise
Staff were friendly and attentive. Breakfast was standard for a complementary breakfast. I liked the kilbasa style sausage but missed cold cereal until I bought a box. Room was clean, large, and bed was comfortable. It is next to a travel center which was equivalent to a well stocked 7-11.
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Alisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The beds were literally the hardest thing I've ever slept on and it's loud because it's right by the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super here, very friendly and most helpful. Rooms are clean and bed was nice. The only drawback is the interstate can be heard, but there were earplugs waiting for me in my room. I would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
They do not say they are right next to a 24hr truck stop. Very unsettling for females traveling solo.
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 😍 staff! Great breakfast. Definitely a go to place to stay 😃
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here was amazing. Everyone was really nice. The one thing that bothered me was that the location was adjacent to a truck stop. I had to head to the airport at 3am and noticed all of the semi's & darkness. I was a little nervous & ran to my car. Conversely, the positive about the location is the proximity to the airport. It is probably the nicest hotel so close to an airport that I've stayed in.
Stayed 1 night in Jul 2024