Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
  • Parking available
  • Gym

Explore the area

Map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Encore Boston Harbor
    7 min drive
  • Faneuil Hall Marketplace
    7 min drive
  • Revere Beach
    7 min drive
  • Boston, MA (BOS-Logan Intl.)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

3-star Chelsea hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an ATM. Onsite parking is available (surcharge).

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 per person
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1063 reviews" "
Rating 8 - Good. 249 out of 1063 reviews" "
Rating 6 - Okay. 76 out of 1063 reviews" "
Rating 4 - Poor. 47 out of 1063 reviews" "
Rating 2 - Terrible. 61 out of 1063 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nilton

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Amenities
Everything
Stayed 2 nights in Aug 2024

8/10 Good

Ayman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Mingya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Zongming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good, with relatively convenient public transportation
Stayed 3 nights in Aug 2024

2/10 Terrible

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Susan Nolen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to airport and major road. Would stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Maria del Socorro

Stayed 4 nights in Jul 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, parking per night $25, never told to us. No coffee or water in lobby after 6pm. Keurig in room was disgusting. Staff was rude. I will never stay there again. Shower door broken. Not a nice part of Boston.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

andrea

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
POOR SERVICE
Dovevo ricevere la mia valigia (che purtroppo non è arrivata in tempo quando sono atterrato a Boston) e ho chiesto al front desk di riceverla (sarei passato piu' tardi a ritirarla) Mi hanno assicurato che l'avrebbero accettata e tenuta fin quando sarei arrivato; in realtà l'hanno respinta al mittente ed ho perso un giorno di lavoro per recuperarla in aereoporto
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Previlon

Stayed 2 nights in Jul 2024

10/10 Excellent

Spartacus, Huntington Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
They don’t clean the room
Stayed 4 nights in Jul 2024

10/10 Excellent

Gustavo José

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good, I was there for only two days.
Stayed 3 nights in Jul 2024

2/10 Terrible

SHASHI

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was looking clean, the beds are comfortable the pillows are ok, the are is quite and accessible to everywhere with the car. Staff are friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Jun

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only reason for the negative staff rating is for one person. She yelled at me when I entered one evening and yelled why was I there. I was surprised, then let her know I am a paying guest. Something was said under her breathe and i asked if I could help her? She refused to speak. Bizarre. All other staff members were great. She worked overnight and evidently has many complaints as i learned when i informed management the next day. I suspect she is a bigot but cannot confirm, because other patrons said the same thing. She is black, i am white and the other patrons were asian and hispanic. We spoke about it the next morning at breakfast. Behavior like this cant be tolerated.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and facilities were great. There was a lot of construction on the road but that will pass. It would be wonderful to have an electric car charging station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2024

4/10 Poor

Karen

Traveled with family
Disliked: Property conditions & facilities
It was way overpriced
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, practical, enjoyable
Stayed 1 night in Jun 2024