Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Bar (on property)
Exterior
Property entrance
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym
  • Parking available

Explore the area

Map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Encore Boston Harbor
    7 min drive
  • S&L Subs
    2 min walk
  • Chelsea Station
    2 min drive
  • Boston, MA (BOS-Logan Intl.)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

3-star Chelsea hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an ATM. Onsite parking is available (surcharge).

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 per person
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darius

Stayed 2 nights in Oct 2024

8/10 Good

Debra

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Property wax spotless. Room very comfortable. Only an issue connecting to the WiFi.
Stayed 1 night in Oct 2024

4/10 Poor

Julee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast, staff was super nice, and hotel was very clean. I came for one night with my family to visit Salem for the weekend. Overall it was a great trip with no complaints.
Stayed 1 night in Oct 2024

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
i booked an accesible room but the shower was not accesble
Stayed 1 night in Oct 2024

8/10 Good

victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tatyana

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Amenities
Nice place a little out of the way.
Stayed 2 nights in Sep 2024

4/10 Poor

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I booked it as it had an airport shuttle, a bar and restaurant. When I called them, they said that shuttle service was discontinued this month. When I arrived ($20 taxi), I found that the bar and restaurant had also shut down earlier this month. It was 8:30, and being elderly and handicapped, I coukd not walk to a restaurant. Had to ordered a pizza. It was fine, but I was not a happy camper. The only thing that calmed me down (after paying $550 for a room!) was the very kind and understanding young lady at the front desk. The room was fine, but I left with a bad taste in my mouth.
Stayed 1 night in Sep 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointment
No answer at front desk to get help. Could not get access to internet. Loud neighbors. Why can’t I cast to the smart tv in the room? I don’t want to watch cable TV from 2003. This is not what I expect from a Holiday Inn, and certainly not at this price!
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Stayed 1 night in May 2024

10/10 Excellent

Clémentine Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we arrived, a gentleman was standing in front of the front desk, indicating he had been waiting 15 minutes. We waited another 15 minutes, and I knocked on the door behind the front desk. Shortly afterward, Ross came out. Frequently during our stay, no one was at the front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Sneha

Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 1 night in Aug 2024

8/10 Good

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Chad

Stayed 1 night in Sep 2024

8/10 Good

Kevin

Stayed 3 nights in Aug 2024

2/10 Terrible

Rafael

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nilton

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Amenities
Everything
Stayed 2 nights in Aug 2024

8/10 Good

Ayman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024