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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Exterior
Fridge, microwave, stovetop, dishwasher
Lobby lounge
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪8 min walk‬
  • Boston Medical Center
    ‪12 min walk‬
  • Boston Museum of Fine Arts
    ‪19 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Studio, 1 King Bed with Sofa bed (View) | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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$129 total
includes taxes & fees
Feb 6 - Feb 7
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About this property

Residence Inn by Marriott Boston Downtown / South End

3-star hotel in South End
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4693 square feet (436 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Residence Inn by Marriott Boston Downtown / South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 924 reviews" "
Rating 8 - Good. 193 out of 924 reviews" "
Rating 6 - Okay. 67 out of 924 reviews" "
Rating 4 - Poor. 40 out of 924 reviews" "
Rating 2 - Terrible. 29 out of 924 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for Boston College visits. The staff was very friendly, rooms were clean and comfy.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a not that nice neighborhood. But nothing happened during our stay. Great location to visit Northeastern
Stayed 2 nights in Oct 2024

8/10 Good

Bianca

Stayed 18 nights in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Sethi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay !!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay can’t wait to go again
Stayed 2 nights in Oct 2024

10/10 Excellent

Ansis

Traveled with partner
Liked: Amenities
Great buffet breakfast A bit far out of downtown but the Sl5 bus line with a Charlie card takes you to the heart of activities. Comfortable modern rooms at affordable prices
Stayed 6 nights in Oct 2024

8/10 Good

kyoungim

Stayed 4 nights in Oct 2024

10/10 Excellent

Ann, Muskego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean updated room
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

4/10 Poor

Carmen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accommodations were fine, but...
Although the General Manager worked to resolve it after I mentioned it, whoever charged my credit card at the start of the day, before I was even there, miskeyed the amount, and maxed out my credit card... they realized it immediately and sent a credit. and then charged the correct amount. While the initial charge, and the second charge, and a subsequent charge for incidentals were processed quickly, the actual reversal of the charges took 5 days to process... it was my only credit card on me, and created quite a bit of havoc on my trip. Again, the manager tried to assist but the credit card company wasn't having it. So the little error of mischarging my card really put a clink in my trip. It was unfortunate. They upgraded my room, to a higher floor with a "view" and gave me bonvoy points for the trouble, which was nice. The hotel itself was clean and fine. Location was a bit challenging. Super close to the bus stops, but walking down the street at all, even in the middle of the day, met me with homeless and druggies. The "view" from the hotel was of the Boston skyline in the WAY background, but the foreground was a half-completed/renovated park with construction materials and equipment all over it. I came back to Boston 10 days later to fly out, and stayed at a different property.
The "view" of the city
The actual view of the city
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimpson

Liked: Cleanliness, property conditions & facilities
Nice area. Safe. Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size with excellent facilities. Buffet breakfast available each morning which was really convenient and had something for everyone. Staff very friendly and helpful. There are good bus links outside hotel to downtown.
Stayed 7 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent breakfast, the room with a kitchen, blackout shades, the staff, and the grocery store across the street. Wonderful stay. Thank you!
Stayed 6 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Close to Amtrak as well as Brigham & Women's. Modern furnishings throughout. Safe pull in for ride share. Quiet with some traffic noise. Good security to entry and rooms. Spacious. Amazing hot water delivery and huge shower. Will stay again.
Stayed 3 nights in Sep 2024

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Decent room. The location isn’t great.i wouldn’t feel safe walking the area at night. The hotel valet is expensive and they didn’t advise us that there was alternative free parking. There are also hidden fees so read the small print. We stayed one night and on top of the room rate we paid they charged an additional $150 in fees. Beware.would not recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees especially Kevin,shiffon, Jennifer, and claudia. They made our stay so much more enjoyable. I would call them the best of the best!!!! Love to see them get a raise or some kind of recognition.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with family
Nice
Stayed 7 nights in Sep 2024

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Hotel was very nice. Room was excellent. But the area is loud. Not close to trains or subway, there is a bus stop though. Not many food options near by.
Stayed 7 nights in Sep 2024