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Novotel Brussels City Centre

4.5 star property

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Photo gallery for Novotel Brussels City Centre

Exterior
Lobby sitting area
Point of interest
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪6 min walk‬
  • Manneken Pis Statue
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

  • 312 sq ft
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Brussels City Centre

4.5-star hotel in Lower Town
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Novotel Brussels City Centre features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers a terrace, a vending machine, and multilingual staff.

Novotel Brussels City Centre is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

Christina

Business traveler, Traveled with family
Nice hotel. Large room for our family of 4, but tiny bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizelle

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Simone

Stayed 5 nights in Dec 2024

10/10 Excellent

Saumeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location
Stayed 4 nights in Dec 2024

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 nights with my family for our winter break. The location of this hotel is pretty awesome. There are plenty of restaurants options available. The Carrefour supermarket was just around the corner. The subway stop De Brouckère was also a short 5 minute walk. It is probably a 10 minute walk or less to Brussels Centraal station which gave us easy assess to the airport & other cities like Ghent, Antwerp & Bruges. But the best is its proximity to the Christmas Markets & Grand Place.
Stayed 6 nights in Dec 2024

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has good transport links And within easy walking distance of main square
Stayed 3 nights in Dec 2024

10/10 Excellent

MIRTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Hotel con buena ubicación, habitaciones confortables, buen servicio
Stayed 2 nights in Dec 2024

8/10 Good

Douglas, Coral Springs

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Metro, rooftop 58, Christmas market and church in the middle of Brusells love the area good deal
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in downtown, shops,.metro, and dining.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Traveled with partner
Liked: Amenities
No shampoo or body wash in the shower for our three day stay even after telling somebody on the front desk
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 2 nights in Dec 2024

8/10 Good

marisel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The toilet in the room did not flush properly. Reported three times and not rectified. Reception staff did not have a good command of English and did nothing to solve our problem in the room. Good location and average breakfast. So many hotels in Brussels so I would not stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff. They had a cute little kids area to play at reception. Breakfast was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Kelly R.

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are excellent. The pool is nice. Rooms are okay, but a bit worn. The toilets squeak and make you wonder if it’s going to fall off of the wall. It was odd. And the bathroom shower looked like it might have a small amount of mold on the ceiling. It served its purpose overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Chun Ling

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spacious room but rude attitude of reception staff
Room is spacious, great for family staying. However, the reception staff (lady) was not friendly upon check-in and telephone manner (guess was the same lady) needs improvement as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shahnaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, modern, quiet, with all the necessary amenities, and good size closet. Walking distance from many great restaurants, bars, and shopping stores. The check in and checkout are both easy, staff friendly and speak English fluently. Hotel provides umberellas to rent (2 euros for 48hr), which was a great option considering both days we were there it was raining. Will stay here for sure next time travell8ng to Brussels.
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas weekend away
The staff were all so friendly and professional. Any issues were dealt with promptly and they made sure we had lots of information about local tourist attractions when we were checking in x
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Marina, CHRISTCHURCH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bathroom accessories by Rituals.Facecloths would have been nice. The shower dyrface was a bit slippery
Stayed 1 night in Dec 2024