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Onyx Hotel Expo

3.0 star property

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Photo gallery for Onyx Hotel Expo

Bar (on property)
Standard Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Children's activities
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenue Houba de Strooper, 34, Brussels, Région BRUXELLES, 1020
  • King Baudouin Stadium
    ‪3 min walk‬
  • Mini-Europe
    ‪3 min walk‬
  • Atomium
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Citybox Brussels

  • Pet friendly
  • Free WiFi
  • Business services
  • 24/7 front desk
4.3 out of 5, Excellent, (360)
The price is $106
per night
$117 total
includes taxes & fees
Mar 4 - Mar 5
Citybox Brussels

About this property

Onyx Hotel Expo

3-star hotel in Laken
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a banquet hall are onsite.
Onyx Hotel Expo offers 16 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Onyx Hotel Expo features concierge services, complimentary newspapers in the lobby, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Onyx Hotel Expo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Room service is available.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 12 for adults and EUR 5 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

Property is also known as

Onyx Expo Brussels Hotel
Onyx Expo Hotel
Onyx Expo
Onyx Expo Brussels
Onyx Hotel Expo Hotel
Onyx Hotel Expo Brussels
Onyx Hotel Expo Hotel Brussels

Onyx Hotel Expo Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 111 reviews
Rating 8 - Good. 38 out of 111 reviews
Rating 6 - Okay. 30 out of 111 reviews
Rating 4 - Poor. 9 out of 111 reviews
Rating 2 - Terrible. 16 out of 111 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Bertha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst and most deceptive hotel
Stay away from this hotel! Even though it is one tram stop from the Expo it is in a NOT nice area. The windows would not close properly, very noisy room without heating in a day that was cold, dirty drapes, ugly bathroom and broken elevator in which I was stuck for about five minutes. security wise, the locks to close the door to the room were old style keys which you had to close manually. No in room safety box or security inside chain at the door. Definitely advertised as almost a four star hotel, it would not even make it to two.
Stayed 1 night in Oct 2024

8/10 Good

Jian sheng

Stayed 1 night in Sep 2024

2/10 Terrible

Serge

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like to sleep in a windy room without curtain nor any sound insulation by a very busy and noisy tram railways and road, go for it! 3 stars? NO WAY!
Stayed 1 night in Sep 2024

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 3 nights in Mar 2024

8/10 Good

Chris

Liked: Staff & service, room comfort
A bit dated but right next to metro
Onyx Lounge is good for its proximity to the metro but it could do with a refresh. I was originally given the wrong room and the room looked a little dated, and some of the sockets looked like they'd been forced into the wall as well as the shower room door looking like its repair had been botched. It was day two when they realised I had the wrong room and they just moved me to the new room and told me I'd been moved when I got in that day. No harm done, I suppose. I understand they had to clean it but it was a shock. The new room had a better shower room door but the sockets also looked poorly installed. Neither TV worked. There was no remote in the first room and no reception in second. The beds were comfy enough and the shower warm and spacious. The staff in the hotel were very friendly and most spoke good English. As I said, the big plus about the hotel was the proximity to the metro. You literally alk out the door and turn a corner. The Atomium is just up the road and some ice parks a short walk away. There's not a lot of shopping in the area though. It's cheaper than much of Brussels so good if you just want to rest your head.
Stayed 4 nights in Oct 2023

6/10 Okay

Jane

Business traveler
Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Gabriela

Traveled with group
The staff did not speak English, the rooms smelled horrible due to the bathroom and we could not sleep as the toilet water was running for hours. The elevator was old, small and did not have a door. The location is good if you want to walk to Atomium and Mini Europe and be next to metro station and bus station. I would not stay at this location again.
Stayed 1 night in Jun 2023

6/10 Okay

Geneca

Disliked: Property conditions & facilities
No fan was provided
Stayed 2 nights in Jun 2023

10/10 Excellent

Sebastien

Stayed 1 night in Apr 2023

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service
Mooi klein hotelletje ,beetje lawaai s avonds midden in de stad met veel winkels in de buurt
Stayed 1 night in Mar 2023

6/10 Okay

Elviira

10/10 Excellent

Dominic

2/10 Terrible

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and unpleasant. My room had a balcony over the rear covered in bird poo. The room/building looks half finished.

8/10 Good

JULIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for budget travelers; staff was accommodating. Very easy access to public transport.
Stayed 2 nights in Oct 2022

2/10 Terrible

Hiam

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Stayed 2 nights in Oct 2022

6/10 Okay

Manuel, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service
Reasonable small hotel to have access to the Mini-Europe, Stadium and Atomium, but a bit noisy neighborhood.
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I attended a concert at a Stadium down the street - this was a easy walk. The employees seemed to want to help in any way they could.
Stayed 4 nights in Jul 2022

2/10 Terrible

ROSS

Disliked: Cleanliness, staff & service, room comfort
Room or sauna?
Room had no ventilation. No fan or anything. Opened window after moving curtains meant to keep window shut and had pigeons come in room. Room was uncomfortably hot.
Stayed 1 night in Jul 2022

6/10 Okay

Patryk

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average stay with fee flows.
I needed pay twice for City Tax even though on hotel.com says alt tax included. Didn't get recipt for extra tax payment too. I booked twin bed room but got single bed one. I'm big person, so few times I fall over bed. Mattress where very soft too.
Stayed 2 nights in Jun 2022

8/10 Good

Ethan Matheus, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel but super close to the Atomium and Mini Europe. Staff was great help and very accommodating. Room was a bit small but clean.
Stayed 2 nights in May 2022

6/10 Okay

Peter

Traveled with group
Liked: Cleanliness, staff & service
My room had a very narrow, uncomfortable bed; it was quite spartan with literally nothing but a bed; however it was OK for a one night stay.
Stayed 1 night in May 2022

8/10 Good

Altin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel does not correspond to theprice pail. Bad quality.Water is full of limestome No windows.Hotel.com should not advise.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019