Coffee/tea in a common area, concierge services, and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, a TV in a common area, and a porter/bellhop are onsite.
Hotel du Chateau offers 22 accommodations with hair dryers and complimentary toiletries. 55-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
Hotel du Chateau features coffee/tea in a common area, concierge services, and express check-in. Wireless Internet access is complimentary. This Caen hotel also offers express check-out, a porter, and a television in a common area.
Hotel du Chateau is a smoke-free property.
Continental breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 8 AM and 11 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 25 per day)
Food and drink
Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 10 for children
Coffee and tea in common areas
Things to do
Bicycle storage
Designer stores
Shopping mall
TV in common areas
Family friendly
Microwave on request
Refrigerator on request
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
More
5 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
55-cm flat-screen TV with cable channels
Food and drink
Microwave on request
Refrigerator on request
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
Nearby parking fee: EUR 25 per day (1312 ft away)
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hotel Chateau CAEN
Chateau CAEN
Hotel du Chateau Caen
Hotel du Chateau Hotel
Hotel du Chateau Hotel Caen
Hotel du Chateau Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 102 out of 267 reviews" "
10 - Excellent
102
Rating 8 - Good. 117 out of 267 reviews" "
8 - Good
117
Rating 6 - Okay. 32 out of 267 reviews" "
6 - Okay
32
Rating 4 - Poor. 9 out of 267 reviews" "
4 - Poor
9
Rating 2 - Terrible. 7 out of 267 reviews" "
2 - Terrible
7
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Lyne
Sep 7, 2024
Tout était très bien, mais sans clim c’était un peu chaud.
Friendly and helpful staff, great communications in the run up to our stay (they advised of parking restrictions due to an event). Fantastic location in the centre of Caen. Great room for our family of 5.
Beautiful, close to everything. The staff are great.
Stephen
Stayed 2 nights in Sep 2023
6/10 Okay
Rick
Traveled with group
Jun 21, 2023
Liked: Cleanliness, staff & service
Good central location.plenty of stairs. The lift is very small! The shower was a 'DEATHTRAP'. Hugely slippery and I was petrified to move in case I slipped over. How expensive is a anti- slip shower mat?? (not much). A kettle would have been nice as well for a tea/coffee in the morning.
Rick
Stayed 1 night in Jun 2023
6/10 Okay
Izabella
Traveled with family and small children, Traveled with family
Jun 19, 2023
Liked: Staff & service
This hotel is in great location however there is no air conditioning, which was very warm in the hotel and if you try to open the windows it’s extremely loud outside. Bathroom had some mold in between the tiles. Staff is very nice and helpful.
Such a convenient location. Nice continental breakfast with top notch croissant and bagel. A bit warm with no air conditioning but lovely helpful staff
We had a very nice stay and the staff were very friendly and easy to work with. The rooms are small but normal for a boutique hotel of this type…and very clean. The location is excellent near the heart of Caen and the many dining and shopping options. It is on the city’s metro line for easy transport and is even walkable from the main rail station, if you prefer.
The one downside we found was that there is no a/c, so for cool air you can open the windows…which is fine except that the area can be noisy at night with traffic and other tourists out on the town. If you’re a light sleeper you may struggle.
But overall we found it a very nice overall stay, well worth the money.
Only positive is it's location which is close to the chateau. the hotel was an overall disappointment. This hotel is in dire need of renovation an update.
We absolutely loved our stay at this hotel. The hotel is dated but well maintained and well kept. The staff was very friendly and helpful and the hotel is perfectly located in the city center. We would definitely stay again.
Lovely Hotel in the city centre, nice rooms, nice decor. Breakfast was good. Only downside was there was no parking at the hotel, so parked on the street. Still fine.
For the price and what you might expect from a two start hotel, its an above expectation experience.
The rooms are clean and tidy, feeling in the hotel is comfortable. There is of course no large lobby or wide set of services, but you have very friendly personell, a comfortable and tidy room with a nice bathroom and bed. Everything you need for an effective stay.
I can highly recommend for anyone visiting Caen, and done expect to spend the whole day in the hotel.
Very friendly staff.
Arrived early and completely soaked by the pouring rain.
They offered warm drink while waiting for our room.
Extremely nice service.Great location.
Not a great start - selected the hotel as it had free parking but on arrival told this isn't true and the parking they did have was full. Had to leave car in local carpark which wasn't secure and had to leave before 9am.
Lift was very small and only went to a floor below my room. The room was clean and bed comfortable but lighting was very poor with only very dim lights above the bed.