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Pullman Palm Cove Sea Temple Resort and Spa

5.0 star property

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Photo gallery for Pullman Palm Cove Sea Temple Resort and Spa

Exterior
On the beach
Balcony view
Garden
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pool
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
5 Triton Street, Palm Cove, QLD, 4879
  • Vie Spa Palm Cove
    ‪1 min walk‬
  • Palm Cove Beach
    ‪2 min walk‬
  • Clifton Village Shopping Centre
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 Bedroom Apartment

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

2 Bedroom Apartment

  • 1507 sq ft
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

2 bedroom Rooftop Spa Apartment

  • 1507 sq ft
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Studio, 1 Double Bed

  • 431 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

1 Bedroom Apartment

  • 947 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Pullman Palm Cove Sea Temple Resort and Spa

5-star hotel in Palm Cove
Spend the day catching some rays at the beach, relaxing by one of Pullman Palm Cove Sea Temple Resort and Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Pullman Palm Cove Sea Temple Resort and Spa offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. 32-inch Smart televisions come with premium digital channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vie Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Pullman Palm Cove Sea Temple Resort and Spa features a full-service spa, 3 outdoor swimming pools, a hot tub, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. Onsite self parking is complimentary.

Pullman Palm Cove Sea Temple Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Pullman Palm Cove Sea Temple Resort and Spa has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Palm Cove Sea Temple
Pullman Palm Cove Sea Temple Resort
Pullman Sea
Pullman Sea Resort
Pullman Sea Temple Resort
Pullman Sea Temple
Pullman Palm Cove Sea Temple Resort Spa
Pullman Palm Cove Sea Temple

Pullman Palm Cove Sea Temple Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 758 reviews
Rating 8 - Good. 226 out of 758 reviews
Rating 6 - Okay. 53 out of 758 reviews
Rating 4 - Poor. 20 out of 758 reviews
Rating 2 - Terrible. 5 out of 758 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.
Stayed 3 nights in Nov 2024

8/10 Good

Lucrezia

Liked: Staff & service
The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.
Stayed 5 nights in Oct 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Curtis John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Monika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a first class resort!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was lovely. Two pools actually. Disappointed the lap pool wasn’t heated. Only went in the main pool twice as the water was too cold. I could see other people felt the same.
Stayed 6 nights in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many bugs
Stayed 4 nights in Apr 2024

6/10 Okay

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 3 pools and multiple spas, so lots of space to chill out. The pools are by far the best thing about the resort.
Stayed 4 nights in Apr 2024

10/10 Excellent

FREYJA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Samantha

Traveled with family
Booked a resort view and it overlooked the swamp/mangroves that stunk. The room was filthy with lip gloss and packets of tablets under the couch. The floor was covered in food and dirty as well as having an unpleasant odour. Really unimpressed and disappointed to the point we cancelled our stay and went home.
Stayed 1 night in Mar 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, staff & service
We stayed in room 310. I spoke with Andrew before we got there and he told me we had a view of the beach. There was no view of the beach we had a view of mangroves with some waterway mudflap. We asked Andrew if we could move rooms as we found it difficult to catch 2 lifts and walk to the other side of the resort with 4 kids and a pram, his response was that unfortunately he needed to look after other guests and could not help with no resolution. I need to add this person has no idea about customer service and should not work in this industry he just repeats himself with ‘unfortunately he can’t help’ as this was his same response when asked for a late check out, his response’I need to look after the other guest and unfortunately I can’t help you and continuously repeats himself with no resolution. I must say it was actually laughable buffet breakfast was not great average at best. The pool was OK. Fairly dirty lots of leaves. This resort is not a 5 star resort I probably wouldn’t rate it a 3 star. I would like to add Kenji at front desk was lovely to deal with and also there was a lovely gentleman at breakfast there this is the only reason why I would give this resort any stars..
Stayed 7 nights in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Overall it’s a nice hotel, room was clean. But way to many bugs I think for it being a 5 star there shouldn’t be so many mosquitos and other bugs all over the lifts,
Stayed 3 nights in Jan 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

melissa

Stayed 3 nights in Dec 2023

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, nice resort facilities, clean, prompt staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a disappointed that we could not use the TV. It was locked to the person that owned the room. We couldnt use Netflix, Disney ect. We tryed to put our own account on it but it was locked. Could not ever share to the TV. Normal coffee would have been better than the expresso machine. No salt or pepper in room. Light in room very difficult to shut it out even when curtains where closed. People on top floor neeb to be considert of people under them. We could hear the people upstairs from 7am everyday.
Stayed 6 nights in Sep 2023

4/10 Poor

Jaysen

Traveled with partner
Disliked: Cleanliness, staff & service
Underwhelming experience for a 5 Star Pullman hotel. Spent just over $1500 for 4 nights stay but should have paid extra to stay elsewhere. We were in a room that had very noisy surroundings including continuous slamming doors and voices throughout the night as well as lawn mowers in the morning so needless to say sleep was missing a lot of the nights from our holiday. We complained the second day to the manager and asked if could move rooms, intially it took him a long time to actually understand what we were complaining about and in the end just told us the hotel was full and couldn't do anything. He could have at least said if a room becomes available I will contact you. Looking online there were actually rooms available but obviously at a higher rate so he didn't want to accommodate that. I highly recommend looking at other accommodation at Palm Cove before you consider Pullman, the pool is large and nice but that's really all it has going for it.
Stayed 4 nights in Sep 2023