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Alta Vista Thermas Resort

3.5 star property

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5 indoor pools, outdoor pool, open 7 AM to 11 PM, pool umbrellas
Apartamento Luxo II | Private kitchen | Microwave, stovetop, cookware/dishes/utensils
Apartamento Luxo I | Lanai
Reception hall
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Gym
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Rua 18, quadra 68, Lote R-1, s/n, Caldas Novas, Goias, 75690-000
  • Water Park
    ‪17 min walk‬
  • Acqua Park diRoma
    ‪3 min drive‬
  • Japanese Gardens
    ‪4 min drive‬
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪8 min drive‬

Room options

View all photos for Apartamento Luxo II

Apartamento Luxo II | Private kitchen | Microwave, stovetop, cookware/dishes/utensils

Apartamento Luxo II

  • 646 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartamento Luxo I

Apartamento Luxo I | Living room | LCD TV

Apartamento Luxo I

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Alta Vista Thermas Resort

3.5-star Caldas Novas hotel close to Acqua Park diRoma
This smoke-free hotel features 5 indoor pools, free water park access, and an outdoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Alta Vista Thermas Resort offers 221 air-conditioned accommodations with minibars and complimentary toiletries. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

5 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Alta Vista Thermas Resort features a complimentary water park, 5 indoor swimming pools, an outdoor pool, and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site.

Alta Vista Thermas Resort is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 10 AM.
Alta Vista Thermas Resort has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 5 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • 5 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Prive Alta Vista Thermas
Alta Vista Thermas Resort Hotel
Alta Vista Thermas Resort Caldas Novas
Alta Vista Thermas Resort com INGRESSOS
Alta Vista Thermas Resort Hotel Caldas Novas
Enjoy Alta Vista Thermas Resort com INGRESSOS

Alta Vista Thermas Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 290 reviews
Rating 8 - Good. 87 out of 290 reviews
Rating 6 - Okay. 25 out of 290 reviews
Rating 4 - Poor. 11 out of 290 reviews
Rating 2 - Terrible. 6 out of 290 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Junio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and quiet environment , highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdelhadi

Traveled with family
Liked: Staff & service, property conditions & facilities
I love everything all the stuffs guys are so nice, the kitchen guys they’re so amazing with the food, nice organization, clean area, nice chef and suchef grate food 👏👏👏👏I hope to come back again
Stayed 3 nights in Nov 2023

4/10 Poor

Renata

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service

Alta vista

Razoável, os quartos são bons, porém a área das piscinas deixou a desejar, as piscinas são muito rasas e muito quentes. O hotel é muito barulhento, os hospedes não tem um pingo de educação, fazem barulho a noite toda.
Stayed 2 nights in Jan 2025

6/10 Okay

Franciel

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Restaurante precisa melhorar

Já é a terceira vez que fico com minha família no Alta Vista. Qualidade dos quartos ok, piscinas ok, atendimento ok, única observação: A qualidade do restaurante caiu muito, especialmente o café da manhã. Nessa estadia, todos os dias serviram queijo Minas azedo. Espero que melhore, pois minhas filhas amam o local.
Stayed 4 nights in Jan 2025

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi excelente minha estadia, o único detalhe que senti falta foi da programação de brincadeiras, karaoke, bingos. Mas no restantes o hotel ofereceu música ao vivo, danças na beira da piscina e muitas brincadeiras
Stayed 5 nights in Jan 2025

6/10 Okay

Valdir

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Limpeza

O hotel tem um serviço de limpeza meio precário. No meu caso só limpavam o quarto quando pedíamos. As toalhas e roupas de cama de qualidade mediana. Não oferecem kit de higiene pessoal. Vazamento na pia de um dos banheiros. Solicitei conserto, mas não foi executado durante minha estadia. Muitos vendedores de cota espalhados pelo hotel, te cercando a toda hora, o que achei bem chato.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cleiton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

francisco de assis da

Liked: Cleanliness, staff & service, property conditions & facilities
A variedade na alimentação estava fraca, café da manhã sem opções e a panificação ruim
Stayed 3 nights in Dec 2024

6/10 Okay

Rubens D

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Péssima experiência de sujeira e desorganização

Um dos hotéis mais sujos e desorganizados que já hospedei na vida. Uma propriedade com uma estrutura fantástica, mas sem organização alguma. A impressão é de completo abandono. Não há limpeza de quarto, não há limpeza nos corredores, e o café da manhã é sofrível
Stayed 3 nights in Jan 2025

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, room comfort
Atendimento ótimo,comida péssima, café da manhã ruim pouca variedade,piscinas vazias .
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Stayed 6 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Otimo para famílias.

Quarto familia é incrivel e bastante espaçoso. Ponto negativo é a arrumacao que não é feita aos domingos e quintas-feiras.
Stayed 3 nights in Dec 2024

8/10 Good

Eduardo

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Ok

No geral ok pelo valor das diárias, mas tivemos sérios problemas com a limpeza do quarto ... Em 6 diárias tivemos apenas 1limpeza de quarto, pq falei mais de 3x na recepção. Lixo ficou transbordando, toalhas molhadas então nesse quesito foi bem ruim , nós demais pontos , tudo ok.
Stayed 6 nights in Dec 2024

8/10 Good

Márcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No geral excelente. O único ponto negativo foi o restaurante. Falta de alimentos e demora para repor. Falta de louça para se servir. opções limitadas no café da manhã. O jantar era um pouco melhor.
Stayed 2 nights in Dec 2024

8/10 Good

Adriana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Jonatas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Boas condições de limpeza, excelente atendimento, academia necessita de manutenção, as refeições não tem opções para diabéticos.
Stayed 4 nights in Dec 2024

6/10 Okay

Alexandre

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã piorou muito,minha esposa grávida não tinha um omelete e o cefe de cozinha nem cogitou em atender a demanda, recepção marca check in as 14:00 até as 14:20 não tinha liberado meu quarto mas já tinha feito a cobrança dei valor, no espaço infantil muito lodo e escorregadio perigo total para as crianças minha esposa falou com segurança não adiantou, falou na Recpcao acho Que limparam mais ou menos mesmo assim ainda escorregava bastante. Resumo desta vez não tive uma experiência boa não
Stayed 3 nights in Dec 2024

2/10 Terrible

Anderson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Atendimento horrivel

Vcs nao repassaram a comissao do ultimo hospede adicionado, entao eles seguraram agente 2 horas no chek in ,moca muito mal educada e o lugar muito mau cuidado e sujo
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os ar condicionado não estava funcionando, colchão desconfortsvel
Stayed 5 nights in Dec 2024

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rita de C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom em comparação ao mesmo nível de valor

Muito bom, entrega o que foi descrito e, considerando o preço para o mesmo nível. Minhas crianças de 8 anos anos gostaram bastante.
Stayed 2 nights in Nov 2024

4/10 Poor

Ana

Frustrou as expectativas.

Somente recepcionista solícita, limpeza das piscinas deixa a desejar, a piscina coberta suja, os vidros da piscina só a crosta de sujeira, café da manhã mto fraco, não tinha nem um tipo de suco, pão francês dormido e muita mosca em cima dos frios que são servidos expostos mesmo, sem opção de nem uma telinha para cobrir. Os pontos positivos pra mim, foi a cortesia para o clube Lagoa Quente, que estava no valor da diária, o chuveiro bom e a limpeza do quarto que foi relativamente boa.
Stayed 2 nights in Nov 2024