Castellón de Juanambú Suites

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January 2025

Photo gallery for Castellón de Juanambú Suites

Apartment (Suite with Jacuzzi) | Balcony
Apartment (Suite with Jacuzzi) | Private spa tub
Apartment (Suite with Jacuzzi) | Egyptian cotton sheets, premium bedding, down comforters, minibar
Apartment (Suite with Jacuzzi) | Private spa tub
Apartment (Suite with Jacuzzi) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Apart-hotel

Sleeps 2592 sq ft

Popular amenities

  • Pet friendly
  • Room service
  • Outdoor Space
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Avenida 9n 4n-120, Cali, Valle del Cauca, 760045
  • Centenario Commercial Center
    6 min walk
  • Sandwich Qbano Centenario
    2 min walk
  • Cali Intermunicipal Transport Terminal
    7 min drive
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    37 min drive

Room options

Apartment (Suite with Jacuzzi)

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Castellón de Juanambú Suites

3-star aparthotel in Juanambú
Along with concierge services, this aparthotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a porter/bellhop are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and an LCD TV with cable channels. Comforts include Egyptian cotton sheets and a down comforter, and also available are a balcony and a minibar.
Castellón de Juanambú Suites offers 6 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Cali aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and irons/ironing boards can be requested.

Castellón de Juanambú Suites features a terrace, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial aparthotel also offers express check-in, room service (during limited hours), and express check-out. Limited complimentary onsite parking is available on a first-come, first-served basis.

Castellón de Juanambú Suites has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: COP 58,000 per day

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: COP 30,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 5 floors
  • 6 units
  • Built in 2000
  • Colonial architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 58000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 69000 per vehicle
  • Pet fee: COP 30000 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 58000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit of 25% of the total cost of the stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Travelers Suites Castellon Juanambu
Travelers Suites Castellon Juanambu Aparthotel
Travelers Suites Castellon Juanambu Aparthotel Cali
Travelers Suites Castellon Juanambu Cali
Apartasuites Juanambu Travelers Aparthotel Cali
Apartasuites Juanambu Travelers Aparthotel
Apartasuites Juanambu Travelers Cali
Apartasuites Juanambu Travelers
Travelers Suites Juanambú Aparthotel Cali
Travelers Suites Juanambú Aparthotel
Travelers Suites Juanambú Cali
Travelers Castellon de Juanambú
Travelers Suites Castellon de Juanambu
Apartasuites Juanambu by Travelers
Travelers Suites Juanambú Cal
Travelers Suites Juanambú
Castellon Juanambu Suites Cali
Edificio Castellón de Juanambú
Castellón de Juanambú Suites Cali
Castellón de Juanambú Suites Aparthotel
Castellón de Juanambú Suites Aparthotel Cali

Castellón de Juanambú Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SONIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is spacious, the staff is excellent, the location is fantastic, kitchen utensils are well-suited, the bed is comfortable, and a balcony with a beautiful view of the mountains. The only thing you need is to add the cleaning service and change of bed linen. But I DO recommend this place.
Stayed 7 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I was very satisfied. The owner was very intentive. And the front desk was very nice. Helped with all my questions.
Stayed 10 nights in Jan 2024

10/10 Excellent

CESAR

Business traveler
Liked: Cleanliness, room comfort
Buena opción de hospedaje y todo conectado
Stayed 2 nights in Dec 2021

10/10 Excellent

FREDERICK Gray

Liked: Cleanliness, room comfort
Excellent choice for Cali
Nice comfortable apt in a nice area.
Stayed 5 nights in Apr 2021

6/10 Okay

Norman

Business traveler
Disliked: Cleanliness, room comfort
Need improvement
Was charge a higher amount, they have no cleaning service and if you ask for cleaning service there was an extra charge, they service no breakfast. The staff was nice and allow for business meeting which make this location the correct for business but they blame everything on covid
Stayed 5 nights in Oct 2020

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, room comfort
Best place to stay!
Amazing place to stay, quiet, clean, the viewing. Great food you'll feel like home there . Me and my family enjoy it.
Beautiful view
Feel peaceful
Stayed 2 nights in Feb 2020

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Miguel, USA

Liked: Cleanliness, amenities, property conditions & facilities
Great location. No noise problems during day nor night. Walking distance to great restaurants and nightlife. The staff is attentive and approachable at any hour.
Stayed 3 nights in Mar 2019

10/10 Excellent

Tavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a nice place very clean amazing service let me tell you again amazing service
Stayed 3 nights in Jan 2019

10/10 Excellent

kevin, Los ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two gentlemen at the front desk were very helpful and service oriented .
Stayed 5 nights in Sep 2018

8/10 Good

GT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay, pros- good location, felt safe walking around neighborhood. Cannot say enough about staff EVERYONE was Great and helpful and room was spacious even had a safe. Cons- there was a film of dirt in closet, had to use sani wipes to be able to put clothes down. Air conditioner is OLD and Needs to be replaced like NOW too noisy and at times it barely cooled the room.
Stayed 4 nights in Jun 2018

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
We enjoyed our stay. Although there are shops and restaurants nearby, the hotel sits at the top of a hill which makes it difficult for an elderly person. The wifi had very weak signal and it kept dropping connection. The staff was wonderful and very attentive.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Space. Shuttle is not free
The shuttle is not free and you have to pay per person and not the room. Stayed in the suite and the space was fantastic. Bed and pillows were super sorry firm which I love. Wish I could find the same pillows in the US

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Hospitality was great couldn't ask for anything else. The front desk personnel were great

8/10 Good

Norman, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The service was excellent, my only complaint is no hot water

10/10 Excellent

Martha

Traveled with family
Liked: Room comfort
Como en casa
El Edificio tiene excelente ubicación y los apartamentos son amplios y confortables.
Stayed 5 nights in Dec 2021

10/10 Excellent

Fernando Arturo

Stayed 1 night in Jul 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers una experiencia familiar excelente
Fue una muy buena experiencia para disfrutar de Cali en familia, la comodidad, el Bienestar y la ubicación fueron excelentes!
Stayed 2 nights in Dec 2019

8/10 Good

Lilian N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien. Excelente atención y amabilidad
Stayed 1 night in Dec 2019

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Sep 2019

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me fue muy bien , lotamre en cuenta cada vez que viaje a Cali.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuidado con los cargos escondidos
Todo fue muy bueno hasta el check-out, además del seguro hotelero me cobraron $50,000 en impuestos, hasta ahí nada de raro, lo malo fue qué se negaron a reportar los $50,000 en la factura a la vez que indicaban un pago inferior al qué hice por las dos noches argumentando qué yo me estaba beneficiando al pagar los impuestos por valor menor......lastima porque hasta el último momento estuvimos contentos pero muy dudoso su proceder, quedé con la impresión de haber pagado la comisión yo a hoteles.com
Stayed 2 nights in Jan 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

CHEN CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018