Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Interior
Royal Suite | In-room safe, individually decorated, individually furnished
Presidential Suite, 2 Bedrooms, Ocean View | Living room | 42-inch flat-screen TV with satellite channels, TV
King Suite Ocean View | In-room safe, individually decorated, individually furnished

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Barbecue grill
  • Room service

Explore the area

Map
Cancun, QROO
  • Kukulcan Plaza Shopping Mall
    2 min walk
  • Luxury Avenue Shopping Mall
    2 min walk
  • Marlin Beach
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

King Suite Ocean View

  • Studio
  • Ocean view
  • Sleeps 4

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

Suite, Garden View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Loft King Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

4-star aparthotel in Zona Hotelera
An outdoor pool, a restaurant, and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning. Each apartment offers free WiFi, room service, and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hair dryer, and a safe.
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Beaux Arts aparthotel also offers an outdoor pool, a library, and a terrace. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Casa Turquesa - Near Luxury Avenue Shopping Mall has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Celebrity - Onsite restaurant. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Celebrity
  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 994 reviews" "
Rating 8 - Good. 243 out of 994 reviews" "
Rating 6 - Okay. 131 out of 994 reviews" "
Rating 4 - Poor. 97 out of 994 reviews" "
Rating 2 - Terrible. 117 out of 994 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Norella

Stayed 1 night in Aug 2024

4/10 Poor

Chayakan

Liked: Room comfort
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Carie Lynn

Traveled with partner
Liked: Cleanliness
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
Stayed 5 nights in Jul 2024

8/10 Good

jon

Liked: Cleanliness
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Nola Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Pretty property, convenient to shopping and restaurants. Beautiful beach, but red flags up while there so didn’t get to swim in the ocean there. Great stay, will be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Stayed 1 night in Jul 2024

8/10 Good

ricardo

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is good and very affordable noce beach in the back
Stayed 13 nights in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food, area, staff, price. I have nothing to complain. I will recommend this gem to my friends
Stayed 5 nights in Apr 2024

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the honeymoon suite which was very dirty. The 3 bathtubs were VERY dirty along with the floors. Speaking of floors the wood floors were unsafe as the boards were lifting. The only thing that was great was the view.
Stayed 1 night in Jun 2024

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Great service, Great view of the sea.
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Elegant And Old School Cancun
This was truly a beautiful hotel hidden away from all the hustle and bustle of the strip very quiet hotel. I felt like I was in the hotel by myself, which I love beautiful access to the beach and beautiful rooms
Stayed 1 night in May 2024

8/10 Good

Max

Liked: Cleanliness, amenities
El hotel esta bien ubicado. El hotel es seguro y eso da tranquilidad. El personal es atento y amable. Necesita tener unos updates. En terminos generales es bueno y recomendable.
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Fernando

Servicio excelente, la cama un poco dura para mi gusto, muy buena locación
Stayed 4 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Hidden Turquoise Gem
Listen, this place is not a really fancy place, but it is clean safe and it’s quiet and it’s right on the beach and it’s a few moments from everywhere. It is truly a hidden gem. The staff here is very very friendly and I just felt like I had the whole hotel to myself because there’s not so many room in the hotel so it’s like the hotel was all mine for the entire week. I was here.
Stayed 5 nights in May 2024

4/10 Poor

jinett

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

may

Traveled with partner
Disliked: Amenities
Sea view room was great. However amenities inside room is barely adequate - a pity as the hotel location is excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, room comfort
Great location, very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Terrence

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel has a nice view but has had its best days in the past. Property was clean but very dated. Very low staff. The staff there was present was helpful and nice. Limited menu options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Coleen, Winnipeg

Traveled with family
Liked: Cleanliness
Beautiful stylish property with artwork everywhere. Spacious clean rooms. Friendly staff especially the front desk man who checked us in. Steps to beach and grocery store 5 min walk away. Property needs a bit of a update but for the price excellent value. Beds werent great but we will stay again!
Stayed 5 nights in Apr 2024

8/10 Good

Patty

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly, and accommodating. I loved my stay here. I can't wait to return.
Stayed 6 nights in Apr 2024