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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Exterior
Outdoor pool, sun loungers
Exterior
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
Habitación Deluxe, vista al mar | Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min walk‬
  • San Jose Catholic Parish
    ‪3 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • 258 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

  • 258 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, bed sheets

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

In-room safe, desk, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

In-room safe, desk, bed sheets

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (481)
The price is $119
per night
$148 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Arrecifes Suites

About this property

Hacienda Morelos Beach Front Hotel

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2016.

Hacienda Morelos Beach Front Hotel has designated areas for smoking.

Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 243 out of 696 reviews
Rating 8 - Good. 273 out of 696 reviews
Rating 6 - Okay. 106 out of 696 reviews
Rating 4 - Poor. 40 out of 696 reviews
Rating 2 - Terrible. 34 out of 696 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Amenities
The new rooms with balconies or patios are great. I stayed in an older part of the hotel which was ok.
Stayed 3 nights in Nov 2024

4/10 Poor

Sean

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean as well as the property. Front desk was unfamiliar with property and amenities. No one to help us with luggage so the front desk took us to our room up three flights carrying luggage only to be told she made a mistake and we had to go back down to the other side of the property then back up three flights.Room had one hand towel and two bath towels, only hand soap. No phone to contact the front desk, or refrigerator. The pool was nice but the only access was thru the main dining room, which was very awkward at dinner time. The view was great right on the beach but didn’t really make up for the other faults. Also it had appeared the door was kicked in previously and damaged , then screwed back together which did not give a real safe feeling. I would not recommend this property to anyone else.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service
Didn't like sharing the pool with scuba/snorkeling students. Too much activity in front of our room and quite loud.
Stayed 5 nights in Oct 2024

10/10 Excellent

staci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and ability to walk to get around. Balconys were nice as well with the ocean view. Restaurant was amazing!
Stayed 3 nights in Nov 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room on the beach. Bed was hard. For the first time we had a fridge in the room which was great. Not sure if they all have them. We were in 108 which had a renovated front area with metal shelves instead of the big wooden doors in others. Ground floor rooms have a covered patio so you can sit outside in the rain or daytime sun. Beach sand is very nice for walking and you can go north for an hour. Grocery store across street is good.
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Jarett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Stayed 4 nights in Jul 2024

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great ocean view
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall it was okay, but the room was pretty beat up and the shower was horrible, barely any water.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Steven

Liked: Staff & service
Why not coffee in rooms (very hard to get some in lobby) and mini frig!! Toilet leaked and cleaning in bathroom could have been better. Was always asking for a clean hand towel. Patio furniture was terrible. Why sit on broken chairs to look at such a beautiful view.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jamaal

Stayed 1 night in Aug 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

no consideration by anyone working there for guests to sleep!
Stayed 8 nights in Jul 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We are 2 friends in our mid/late 30s that stayed for one night. PROS: Close to great restaurant options. Close to a huge modern supermarket with AC. The pool is very chill, with loungers, immediately next to the beach. Great view from the room of the sea. The restaurant beneath looks good although we did not eat there. Very chill area, sleepy beach town vibes. CONS/TO CONSIDER: Staff felt a little disinterested with answering our questions in general. Did not help us with booking a taxi in the morning, told to walk until we found one. We were on the 3rd floor, no elevator all stairs for those with luggage of mobility issues to keep in mind. Room floor made our socks dirty with sand and dirt. Shower water pressure very low, bathroom window did not lock. Door to the room felt very flimsy, as though the lock had been broken and repaired poorly with a screw in the wood, very wobbly and felt a bit insecure. Loud noise from other guests. Not a lot of privacy on the balconies. The AC and ceiling fan were both very weak. Towels and sheets were stained. Pillows uncomfortable, could do with replacing.
Stayed 1 night in Jul 2024

2/10 Terrible

Danielle M

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room door opened to outside which was not clear in the description, it also DID NOT LOCK! When I asked the manager at the desk for a locking room as a woman traveling alone, they came and drilled into the door frame and adjusted a lock but with a quick wiggle of the door handle it would unlock again. The door also had a one inch opening between the frame- not helping safety, noise, bugs, etc. The bathroom was full of rust and mold. The towels we extremely old and stained. The bed was also rock hard. I switched after one horrible night- they wouldnt adjust policy and give me a refund but I felt unsafe and moved anyway. - VERY DISAPPOINTING
Stayed 4 nights in Jun 2024

2/10 Terrible

Manuel, Mableton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stay away from this Hotel. bad food. bad room dirty room and stole my hats ( columbia ). etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the ocean with a nice pool. The rooms are basic but comfortable and clean. Our only issue was water pressure, it was a bit low. The restaurant is outstanding and the town is very walkable. Also very convenient to the supermarket. We would definitely go back
Stayed 8 nights in May 2024

8/10 Good

Shanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mark

Stayed 2 nights in May 2024

8/10 Good

Jennifer

Stayed 2 nights in May 2024