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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Premium bedding, minibar, in-room safe, desk
Reception
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • El Tinto Golf Course
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Cancun Airport

3.5-star Cancun hotel with restaurant
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a 24-hour business center are onsite.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Cancun Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Hilton Garden Inn Cancun Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1199 out of 2156 reviews
Rating 8 - Good. 493 out of 2156 reviews
Rating 6 - Okay. 218 out of 2156 reviews
Rating 4 - Poor. 121 out of 2156 reviews
Rating 2 - Terrible. 125 out of 2156 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean convenient airport hotel
It was very crowded when we arrived from airport at 8:30pm on Dec 13 and we had to wait in line for over 40 minutes to check in even though they had 3 people doing check ins at the counter. They need a line for people who are prepaid because each person was taking so long to check in, but when we got to the counter it took less than 2 minutes, as we were prepaid. It is a quick walk from terminal 2 or 3. Room was comfortable and clean. Restaurant was expensive, but food was tasty and service was good. Nice gym and interesting pool. They have an airport shuttle but it’s much faster just to walk unless you have a lot of luggage. We’ve stayed here before and will do so again when we fly in late or out early as it’s so convenient. But they need to find a more efficient way to do check ins, as when you are exhausted from hours of travel, standing in a long line to get your key is not fun.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great for a night
Stayed 1 night in Dec 2024

10/10 Excellent

tamar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is beautiful and well designed! We actually were so surprised!
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuarto Muy Limpio
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

6/10 Okay

Olivia

Traveled with partner
Solid place to rest your head when traveling to the nearby airport. No frills.
Stayed 1 night in Nov 2024

2/10 Terrible

Liliana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad for the price.
The room was outdated, the floor lamp was old and broken so the room was very dim. The bathroom was super dusty under the sink and we were short of towels. The booking price was too much for the crappy room we received. The bed linens smelled dirty. The pool water also smelled very bad. We didn’t have a window view, it looked out to a paved wall. I didn’t try the restaurant, but I wish they had coffee service or something. The service was better than the room. They helped us take our luggage to the room and we booked a shuttle in the morning to the airport.
Stayed 1 night in Dec 2024

8/10 Good

Greg

Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good size removes and nice walk in showers. Treat hilton honour members well. Professional check in. Got lucky no wait
Stayed 1 night in Dec 2024

8/10 Good

jason

Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Raul, Lima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, closed to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Naga Siva Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, very near by the airport terminals and have convenient transportation services
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

radha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Slow check in, not very welcoming. Average checkout experience
Stayed 1 night in Dec 2024

6/10 Okay

Frank, Coldstream

Liked: Staff & service
Book a shuttle before you get off the plane.
Stayed 1 night in Dec 2024

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed one night, everything was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Adi

Liked: Staff & service, property conditions & facilities
Great value.
Stayed 1 night in Dec 2024

2/10 Terrible

Chase Brody

Disliked: Staff & service, property conditions & facilities
No airport shuttle and the taxi driver created fraid on my credit card
Stayed 1 night in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Faisal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close the the airport terminal and car rental places. Limited dining options around the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Rodrigo, merida

Liked: Cleanliness, staff & service, property conditions & facilities
Just ok - gym terrible
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024