Hilton Garden Inn Cancun Airport

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Moon Palace Golf Club
    12 min drive
  • Delfines Beach
    14 min drive
  • María Desatadora de Nudos Sanctuary
    20 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    11 min walk

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Cancun Airport

3.5-star Cancun hotel with restaurant
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Hilton Garden Inn Cancun Airport features an outdoor pool and a 24-hour health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store.

Hilton Garden Inn Cancun Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 988 out of 1758 reviews" "
Rating 8 - Good. 389 out of 1758 reviews" "
Rating 6 - Okay. 182 out of 1758 reviews" "
Rating 4 - Poor. 97 out of 1758 reviews" "
Rating 2 - Terrible. 102 out of 1758 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

Shuman, San Pedro

Liked: Cleanliness, property conditions & facilities
I was enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here 3 nights over 10 days - the pool is awesome and the staff go out of their way to make your stay as good as possible - Karen especially was the best front of house staff member we’ve ever experienced at at Hilton. Absolutely recommend staying her for both the convenience and cool pool and lovely staff.
Stayed 1 night in Aug 2024

10/10 Excellent

PARAMALINGAM, LEEDS

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy M

Liked: Cleanliness, staff & service, amenities
Magnific
Stayed 1 night in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
5 minute walk to the airport.
Stayed 1 night in Jun 2024

8/10 Good

Melody

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, specifically “George” the Bell Boy. Easy and quick check-in. Dinner was great but breakfast was mediocre - Room was clean, comfortable and is perfect for a lay over / overnight stay for an early check/in at the airport. Free shuttle provided to airport terminal but also walkable from the Cancun Airport. Overall, great place. This would have been a 10 if the breakfast was better.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Business traveler
Great
Stayed 1 night in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Convenient and good value but some of the Staff gave us terrible service!
Stayed 1 night in Aug 2024

4/10 Poor

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our overnight stay here. I had some concerns based on some reviews I’d read but we were pleasantly surprised and surprised t was all much nicer and better than expected. Lovely staff, cool clean pool and helpful free shuttle and staff everywhere. Food a bit pricey and slow but overall an excellent stay and I’d recommend it.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I were only in Cancun for one night. Less than 24 hours for a quick layover as we flew to south America. I booked this hotel for the free shuttle to the airport. After taking the free shuttle service the driver demanded a tip. We apologized because we had no money. He became immediately hostile and belligerent. He informed us we are no longer allowed to take the free shuttle service. We now must take a taxi. Then he was so mad he tried to drive away in anger. He almost caused a massive traffic accident and hit a car full of people. The whole thing was way over the top and embarrassing.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to locate; not far from airport, walking distance. Room was very clean and was able to check in late do to flight daily. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Felicia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I feel like the rooms need updated and the elevator wasn’t working the best.
Stayed 1 night in Aug 2024

2/10 Terrible

Nayeli

Stayed 2 nights in Aug 2024

10/10 Excellent

Sanchia

Stayed 1 night in Aug 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, room comfort
Convenient
It was what we wanted because we had an early flight the next morning and concerned about the traffic getting to the airport from the south and so this was a peace of mind stay and it was very convenient to get to the location where we needed to in the airport convenient
Stayed 1 night in Aug 2024

8/10 Good

Rosmery, Deltona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive. Bed was hard. Room wasn't fully prepared for our arrival, we had to request the second towel as there was two of us but only one towel. There was also no coffee but was brought to our room upon request. Facilities were clean and neat. Shuttle service is great!
Stayed 1 night in Aug 2024

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no estuvo incluido y me enojé mucho porque en recepción nos dijeron cuando llegamos que si estaba incluido el desayuno.
Stayed 1 night in Aug 2024

10/10 Excellent

KRYSTYNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Shuttle service. Easy check in. Cleanliness. Friendliness of staff.
Stayed 1 night in Aug 2024