Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    9 min walk
  • San Jose Catholic Parish
    3 min drive
  • Puerto Morelos Artists’ Cooperative
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

Suite, 2 Bedrooms

  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite Platinum

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Similar properties

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a spa tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1061 out of 1874 reviews" "
Rating 8 - Good. 486 out of 1874 reviews" "
Rating 6 - Okay. 189 out of 1874 reviews" "
Rating 4 - Poor. 74 out of 1874 reviews" "
Rating 2 - Terrible. 64 out of 1874 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Avetis

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We just got back from a 7 day vacation at Marina El Cid Spa & Beach Resort. The hotel is ok, but if you're going for the beach, don't go there. Beach was HORRIBLE. They have a huge beach problem and it's un-swimmable. We tried couple times, but impossible. they have installed some kind of sand bags to block the waves. Because of stacked water the beach was so dirty. We had to walk 15 minutes to get to a different resort next to Marina El-Cid, which was not comfortable with kids. We couldn’t use umbrellas and chairs in other resort beach , which was so clean. We were very disappointed. They have many pools, 2 of them are infinity pools. The main pool was getting dirty (you can find a bunch of hairs in the bottom). The buffets are ok , with repeating meals all the time. The Italian restaurant waiters were not so friendly, even forgot to bring many orders. Something that you should know, the hotel charges a resort fee of $19 USD per room per night and that's not included in the package.The resort fee only includes wi-fi access for 2 devices only. So if you are thinking about bringing a laptop, forget about it. I would have appreciated to know this before. I will not come back this resort next time. I had much better experience with Iberostar hotel, which has nice and clean beach and pools with variety of meals.. If you will not change your beach you will lose a lot of travelers!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough for this resort, it’s beyond amazing. Rating it 10/10 is not enough. The staff is beyond responsive and professional, super clean, food is upscale, everyone is super helpful. The girls at kids club do an amazing job to take care for the kids allowing parents time to relax. Traveled for the second time at this resort and is simply amazing, can’t thank enough Paola Medina at the reception desk to make everything better and possible for my newborn too. Will be back for many mor years. My son’s birthday was amazing and the surprises organized but the staff were endless. Congratulations to all, you do an amazing job.
Stayed 10 nights in Aug 2024

10/10 Excellent

JEONGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Meghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things to like. Felt very safe and it’s a family friendly place. If you are a foodie, this isn’t the place for you. Great place to relax and just hang out at the pool.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriela Marie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Joana

Traveled with group, Traveled with family
Liked: Cleanliness
Property was nice and clean, but no night life and the beach is horrible.
Stayed 5 nights in Aug 2024

10/10 Excellent

sara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort. Could use a better beach if the option to do so is there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gennylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ferlyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 6 nights in Aug 2024

4/10 Poor

Catruc

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always great! Make sure to visit Noe at the Marina bar- ask for his special margarita! Marisol at concierge went above and beyond for us too!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sergio Zepeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is very good
Stayed 7 nights in Aug 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Aug 2024

2/10 Terrible

OEUT PEOU

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The service from the front desk to servers were poor, especially the front office. They acted like you were bothering them. They are too cheap to give you a Map of the resort. They don't have activities for kids or the pool area. If you have teens they just have a dj at night. The photos online are the new building, if you get el cid, there were hug roaches in room.
Stayed 6 nights in Aug 2024

8/10 Good

Ilona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and pools. Loved the variety of restaurants and atmosphere. Amazing service, friendly staff, golf carts to take you around the property, clean and beautiful grounds.., overall great experience. Not the most exciting entertainment. No outside music and shows that is interesting, bright colored and fun. Negative is the playing with heavy volleyballs in the pool where there are children and adults get pretty careless with throwing heavy balls around. I feel it’s unnecessary and unsafe. Pools are for swimming as people go there to relax.
Stayed 10 nights in Aug 2024

10/10 Excellent

Eva Hiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of the staff were amazing and very friendly. Lots of different variety of dining options. Great ocean view of the pool. Great to try different restaurants from the three hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiao dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the vacation time with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Cholavendan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently flew to Cancun and had a wonderful stay at the El CID resort. As the tag line goes, pay for 1 but enjoy the benefits of 3 resorts within EL CID. We stayed at the Marina at El CID which is older compared to the Ventus but I am really flattered with the customer service and have only good things to say. For those who travel with young kids or elderly, this is the best place. My mom was on a wheel chair but had no problem accessing around the resort. The staff at EL CID are great and very courteous. They are all super nice and provide the same care for those really tip or who doesn't. The swim up bar is a great plus. As we enjoy the time at the pool, it is so nice to grab a drink and soak in the hot sun at the pool. I am very satisfied and will definitely return.
Stayed 7 nights in Aug 2024

10/10 Excellent

paula Acaso

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Quiet. Relaxing. Good customer service. Yummy food French restaurant. Albahar restaurant. Italian. Aakat the best.... I will definitely come back. Freddie, carol, Raul is so helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

Urszula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general great resort.stuff is amazing and pools and dining is really great. The beach is disappointing- nothing like it should be. AC base was in the room and we need to get to used to the sound. Go there! Really nice additional activities like trips and dolphins ate just next to it
Stayed 8 nights in Jul 2024

10/10 Excellent

bogumila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . Venus and Ventus Ha much modern . Even if you are staying in Marina you can explore them . Staff and service amazing!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Martha M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this resort. I was sick for the majority of my trip and was grateful that they have a kids club. Actually, their kids club is probably the best out of all of the resorts I’ve stayed at (including a diamond resort). 10/10 and will definitely be back!
Stayed 8 nights in Aug 2024

2/10 Terrible

marina

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property doesn’t have appropriate beaches. They are unsafe and dirty. Nobody spends time on the beach. My children found a condom near the beach lounger. I injured my toe by rock while entering the ocean. The ocean floor is too rocky and unpleasant!!! We have our room cleaned just 4 times in 7 days! They did not provide a free WiFi service for 3 of us, because it is limited! Instead of two queen bedroom they gave us a room with one queen and one murfee beds, and they called this room as a “Luxury Room”. This Hotel Marina El CID Spa & Beach Resort is sucks!
Stayed 8 nights in Jul 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2024