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Occidental Costa Cancún All Inclusive

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
View from room
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Breakfast included

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    ‪4 min walk‬
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

Pool
All inclusive
Spa
Kids pool
3.9 out of 5, Good, (1579)
The price is $281
per night
$344 total
includes taxes & fees
Feb 16 - Feb 17
Emporio Cancun Optional All Inclusive

About this property

Occidental Costa Cancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Occidental Costa Cancún All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 990 out of 2371 reviews" "
Rating 8 - Good. 634 out of 2371 reviews" "
Rating 6 - Okay. 349 out of 2371 reviews" "
Rating 4 - Poor. 197 out of 2371 reviews" "
Rating 2 - Terrible. 201 out of 2371 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service
Property was nice needs more activities and a better water filter, shower water smelled like sewage.
Stayed 6 nights in Oct 2024

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have to improve customer service
Stayed 3 nights in Oct 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Luis Manuel

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff was amazing very friendly property was very well-maintained. Unfortunately when you go see other properties like Xcaret There really is nothing that compares in size amenities, but this place was a budget friendly option and service and staff were amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

monicah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Oct 2024

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights in a room with no view(facing a parking tower) and no balcony. The bathroom was small, and it did not have hot water one night. There was a day they did not clean my room or forgot to restock the minibar. The sauna was under maintenance. Dinner reservations were minimal, but fortunately, the buffet restaurant's food was enjoyable, and the drinks at the bar were good, too.
Stayed 5 nights in Oct 2024

10/10 Excellent

Parinaz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have really great time and great for kids so many fun activities the kids club was so nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nos encanto , los empleados del hotel súper amables, la comida estaba muy rica , nos divertimos mucho en la piscina y otras actividades q reservamos en el hotel .
Stayed 5 nights in Oct 2024

8/10 Good

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesseca, Onalaska

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again, staff are very accommodating.
Stayed 7 nights in Oct 2024

8/10 Good

Dora

Traveled with family
Liked: Property conditions & facilities
No coment
Stayed 3 nights in Oct 2024

10/10 Excellent

brian james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Nice size resort
Stayed 5 nights in Oct 2024

8/10 Good

Sava

Liked: Cleanliness, staff & service, property conditions & facilities
Алат
Stayed 7 nights in Oct 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities
Pros: close to the beach, nice and clean rooms. The food was Ok, but could use more variety in the buffet. Cons: the elevator was broken the whole time I stayed, and it was humid and very hot in the lobby area.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is amazing.
Stayed 8 nights in Oct 2024

8/10 Good

Melissa Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Should have more selections in dining. Overall would come again but would take that jpurney to other beaches
Stayed 3 nights in Oct 2024

10/10 Excellent

catalina

Liked: Cleanliness, staff & service
Tienen muy buena comida, pero es un hotel viejo y tiene cucarachas
Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfect and berto el mejor waiter ever !!!!!! La pasamos de maravilla , todo fue muy relajante y tranquilo !
Stayed 3 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, amenities
It’s a good staying your vacation
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly atmosphere was a huge plus. Wishing they install a kids play pool area so we can stay again soon. Other than that our experience was extraordinary.
Stayed 3 nights in Sep 2024

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Food was AMAZING and property is beautiful! That’s about where the goodness ends.. staff is not helpful and friendly like most resorts.
Stayed 3 nights in Sep 2024

6/10 Okay

Md

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is right next to the Ferry terminal. The staff are eager to keep you satisfied. I didn’t experience anyone trying to sell me anything. There was entertainment nightly. .
Stayed 5 nights in Sep 2024

10/10 Excellent

Eva

Traveled with family
All the staff are great, very friendly
Stayed 8 nights in Sep 2024