Pepperclub Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Front of property
Premier Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
View from property
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
  • Bree Street
    1 min walk
  • Long Street
    2 min walk
  • Kloof Street
    4 min walk
  • Cape Town (CPT-Cape Town Intl.)
    16 min drive

Room options

Presidential Suite

  • Mountain view
  • Sleeps 6
  • 3 King Beds

Executive Suite, 2 Bedrooms

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Double Room, 1 Bedroom

  • 570 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Studio, 1 King Bed with Sofa bed

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premier Suite

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Deluxe Studio, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 3 Bedrooms

  • 1399 sq ft
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Similar properties

About this property

Pepperclub Hotel

5-star hotel in Cape Town City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Pepperclub Hotel offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Pepperclub Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 4 meeting rooms, and limo/town car service. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Parking is available onsite for a surcharge.

Pepperclub Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
COPA Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Paparazzi Bar - Onsite bar. Open daily.
Ruby's Bakery & Cafe - This café specializes in Modern European cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, Hebrew, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 20 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 422 reviews" "
Rating 8 - Good. 131 out of 422 reviews" "
Rating 6 - Okay. 33 out of 422 reviews" "
Rating 4 - Poor. 19 out of 422 reviews" "
Rating 2 - Terrible. 15 out of 422 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Table Mountain
Stayed 18 nights in Aug 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by entire staff. Very nice hote
Stayed 1 night in Aug 2024

8/10 Good

Robert, Lima,

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best CBD hotel i know here. Just a real shame the CBD has gone downhill so much in the past 10 to 15 years. What a shame, it used to be a gem of a place.
Stayed 3 nights in Jul 2024

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024

10/10 Excellent

MbaitaTracy

Traveled with family and small children
Location and service provided
Stayed 3 nights in Jul 2024

10/10 Excellent

Lourens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for money hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and roomie, clean with great view. Will stay again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Fern

Traveled with group
Pepperclub is one of those great hotels where the staff really go out of their way to assist you, and the rooms are well appointed with excellent bathrooms and attention to detail. We really enjoyed our stay there!
Stayed 5 nights in Jun 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying at this property and will definitely be back again. The restaurants on site were amazing and the staff a class above.
Stayed 2 nights in Jun 2024

10/10 Excellent

VENODH

Stayed 2 nights in Jun 2024

10/10 Excellent

Krunal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Cape Town
Staff were attentive and friendly. Given the price I’d say it’s very good for value with it’s location close to nice bars and restaurants, filling breakfast buffet and a la carte choices included. Parking fee is reasonable at 150 rand a day.
Stayed 3 nights in May 2024

8/10 Good

Eve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Thé property had us booked for 2 people instead of 3 and we had a few challenges at checking in but thankfully was resolved next day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and went out of their way to ensure my stay was perfect. They decorated my room to coincide with my anniversary which was unexpected but beautiful. I highly recommend staying at the Pepperclub.
Stayed 3 nights in Apr 2024

10/10 Excellent

Philemon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be close to everything and amazing staff members
Stayed 6 nights in Mar 2024

10/10 Excellent

MARIJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and mountain view . Very good value for money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRAL & CHIC HOTEL IN CAPE TOWN THAT IMPRESSES
The Pepperclub is a delightful experience with so many extra features like complimentary transfers, in house movie theatre, great al carte menu items over and above the Breakfast buffet which is also included, spa facilities and turndown service. Staff are friendly and helpful, breakfast is great, rooms are comfy and spacious with sleep some more beds, excellent shower, deep soaking tub, light up mirror and vanity that is next level, some limited self catering with microwave and fridge, balcony overlooking city and beyond, smart tv plus usual tv with additional channels, lovely bakery/deli and bar area and good restaurant, pillow menu and excellent location to everything that matters in Cape Town. You can walk to so many places of interest and dining options are endless. Pool unfortunately is freezing cold and hardly gets sun. Overall charming place and highly recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Bridget

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Hotel Review
I had very high expectations but was disappointed. Aircon heater in bedroom not working. Tiny bathroom - extractor fan not working. So the bathroom mirror gets badly misted up. No other mirrors in the room - so challenging / inconvenient. My main complaint - no desk/ chair in the room - even though this was advertised in the booking. Not recommended for business travel. Terrible view from the room. Rooms have very poor noise protection. You can easily hear people talking/ moving in the room next to you. Staff were friendly/ helpful. Room was clean. Nice fridge in the room. It was not great considering it’s advertised as a five star. Don’t think I will return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
We had a wonderful stay at the Pepper Club Hotel. Regrettably only 1 night and had I known how nice it would have been, would have spent more nights. Copa the in-house restaurant was a great experience for dinner too. Luzuko our waiter was fantastic, plus the food was delicious! The hotel was a nice spa, and the pool area is great and a nice large sauna too!
Our room- 1502
View from our room
Bathroom
Copa Restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Thamer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sum of money was stolen from inside the room
Stayed 4 nights in Feb 2024