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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 1 2024 to November 3 2024 (dates subject to change):

  • Dining venue(s)

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:

  • Swimming pool

The following facilities are closed on Sunday and Saturday:

  • Dining venue(s)

Property Features

Ibis Styles Carcassonne La Cité features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Carcassonne hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Ibis Styles Carcassonne La Cité is a smoke-free property.

  • Water dispenser
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 60
  • No accessible shuttle
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 2
  • Coffee/tea in common areas
  • Registration desk height (inches) - 28
  • Registration desk height (centimeters) - 71
  • Elevator door width (inches) - 31
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 80
  • Stairwell handrail height (inches) - 35
  • Stairwell handrail height (centimeters) - 90
  • Tours/ticket assistance
  • Year Built - 2005
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Number of restaurants - 1
  • Banquet hall
  • Vending machine
  • Vegetarian breakfast available
  • Television in common areas
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Eco-friendly cleaning products used

Room Amenities

Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Smooth flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 8:00 PM

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides central air conditioning and heating (availability based on the season).

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Water dispenser use by guests actively encouraged

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Minimum age for negative COVID-19 test result requirement: 18

Minimum age for proof of COVID-19 vaccination requirement: 18

COVID-19 vaccine must have been received a minimum number of days before check-in: 7

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10.00 per pet, per day
  • Dogs only
  • 1 total (up to 44 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Pool access available from 9:00 AM to 9:00 PM.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • INTER-HOTEL Oliviers
  • INTER-HOTEL Oliviers Carcassonne
  • INTER-HOTEL Oliviers Hotel
  • INTER-HOTEL Oliviers Hotel Carcassonne
  • ibis Styles Carcassonne Cité Hotel
  • ibis Styles Cité Hotel
  • Hôtel Oliviers Carcassonne
  • Hôtel Oliviers
  • Oliviers Carcassonne
  • ibis Styles Carcassonne Cité
  • ibis Styles Cité
  • Ibis Styles Carcassonne Cite
  • ibis Styles Carcassonne La Cité Hotel
  • ibis Styles Carcassonne La Cité Carcassonne
  • ibis Styles Carcassonne La Cité Hotel Carcassonne

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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