The following facilities or services will be unavailable from November 1 2024 to November 3 2024 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
The following facilities are closed on Sunday and Saturday:
Ibis Styles Carcassonne La Cité features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Carcassonne hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.
Ibis Styles Carcassonne La Cité is a smoke-free property.
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 8:00 PM
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Water dispenser use by guests actively encouraged
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Guests must provide health documentation
Service animals are exempt from fees/restrictions
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Minimum age for negative COVID-19 test result requirement: 18
Minimum age for proof of COVID-19 vaccination requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 7
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 9:00 PM.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.