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Crown and Mitre Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crown and Mitre Hotel

Lobby
Exterior
Bar (on property)
Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Green Market
    ‪1 min walk‬
  • Carlisle Guildhall
    ‪1 min walk‬
  • Carlisle Cathedral
    ‪2 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Twin Bed

Deluxe Single Room, 1 Large Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Twin Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very Good, (932)
The price is $69
per night
$83 total
includes taxes & fees
Jan 26 - Jan 27
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About this property

Crown and Mitre Hotel

3-star Carlisle hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Crown and Mitre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1005 reviews" "
Rating 8 - Good. 350 out of 1005 reviews" "
Rating 6 - Okay. 114 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing so happy we booked this. It has the wow factor when you enter. Bar very nice. Everywhere very clean. Breakfast wasn’t great, wouldn’t get again.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a cool hotel on the interior of a little dated. There is construction happening in the pedestrian area out front so it was a bit noisy.
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Property conditions & facilities
Great location in the city, staff where exceptional and very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for one night to see a show at The Old Fire Station (5 minute walk) and walked from train station (5 minute walk). It’s in a superb central position. The staff were so friendly and check in was a breeze. It’s an older hotel which shows and don’t go expecting a luxury experience but for the price I don’t think it can be beaten. I had a quiet room at the back of the place and my bed was super comfy, I slept amazingly well and never usually do when I’m away from home. I’ll certainly stay again and can only recommend this hotel it’s great!
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Traveled with family
A lot of construction going on at the square in front of the hotel, but that isn’t the hotel’s fault, of course. Otherwise, it was all good — very friendly staff and our room was clean and lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Suan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No heat in room. Breakfast average. Great location. Clean. friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff refused to add my IHG awards number to the reservation, they claimed that they've never done it and it wasn't available in the reservation. The area is under reconstruccion, so the hotel is very difficult to access, the parking is a real nightmare to find
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good old style hotel with lots of character right in the centre of Carlisle. Easy access to the castle and cathedral and the shopping area of Carlisle. Unfortunately there was considerable reconstruction work on the square in front of the hotel, but not a fault with the hotel, just took away a bit of the atmosphere of Carlisle. Staff were friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed could use an upgrade, but staff were kind and attentive. Property is clean, charming details and the food was wonderful.
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Disliked: Property conditions & facilities
Very hard to find parking. Staff friendly but scruffy a bit like the hotel .. well past its prime
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service
Traditional hotel, a bit tired but made up by the friendliness of the staff. Unfortunately major works being carried out outside of the hotel restricting vehilce access.
Stayed 2 nights in Sep 2024

8/10 Good

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older, Victorian-type hotel. Even though the car park is right behind the hotel, it can’t be accessed directly, only be by making a big circle through the city center. We literally went around in circles for about one hour, since Carlisle is an old city and the street plan is complicated. This may be temporary due to a street closure in front of the hotel, and probably the hotel can’t do anything about it, but wished we had come by train instead of car.
Stayed 3 nights in Sep 2024

6/10 Okay

Samuel

Business traveler
Liked: Cleanliness, room comfort
Average stay, below average breakfast
The hotel is tired in some places, work has been done on one part of the hotel to refurbish the rooms, which i would describe as a light touch up as fixtures, fittings and thr shower is still dated. Hotel room was very clean and the bed was comfortable. The main issue is around the breakfast booking through hotels.com you have to pay 22.50 for it even if the room is for one person. However on the day the breakfast can be brought for 10.50. The breakfast is not the best very average.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Traveled with group
Disliked: Cleanliness, property conditions & facilities
You have to walk through the hotel, out the back door, through the car park next to the dumpsters to get to the room. Worn carpet, missing carpet, dirty carpet, curtains, woodwork with mars and large pieces missing, sheet with stains on them, lamp shades coming apart, hole in the wall and so on.
Stayed 1 night in Sep 2024