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Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Exterior
Bar (on property)
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Cathedral
    ‪2 min walk‬
  • Carlisle Castle
    ‪8 min walk‬
  • The Sands Centre
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Twin Bed

Deluxe Single Room, 1 Large Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Twin Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Free WiFi
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  • Breakfast available
4.1 out of 5, Very Good, (964)
The price is $107
per night
$128 total
includes taxes & fees
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Cumbria Park Hotel

About this property

Crown and Mitre Hotel

3-star Carlisle hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Crown and Mitre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
One night stay. Hotel is very central, handy for pubs, restaurants and shopping. We were at the rear of the hotel so no view but it was very quiet and the bed was really comfortable so we slept well. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
It's all about the location… Location in the heart of the city is wonderful, adjacent to the shops, a short walk from the nightlife of Botchergate, and also walkable are the railway and bus stations. This is a traditional hotel and this shows in the décor and ambience of the building, parts of which are showing signs of the years of wear and tear by guests. The reception team gave me a warm and friendly welcome and found my way to my allocated room through some nicely decorated corridors and stairways. Frustratingly my attempts to open the bedroom door (with a time-honoured metal key) failed and a return to reception was required, the team did manage to access the room for me after numerous attempts; this though summed up the levels of frustration and disappointments that I experienced with the room. The Executive Single Room was no more than a small box room which you ‘could not swing a cat’ within, though having a larger than normal single bed, this was worn out, had uncomfortable mattress, unsupportive pillows and thin duvet, so did not aid a restful nights sleep. The desk was so small you had little room to move a mouse next to your laptop, the Wi-Fi was very unreliable in terms of connectivity and the television belonged in the Carlisle Museum as an artefact. Breakfast was not offered so was unsure whether it was available at the out-of-season time of year of the stay. Overall a disappointing and frustrating stay which could, and should, have been so much better.
Stayed 1 night in Nov 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel must have been a very grand building in it's hay-day. It has been kept to reflect the art deco style of the interiors. I had an executive single room, which was a bit of a 'push' in the description. After saying that, although the room was quite small, it was amplbig enough to fit in a double (3/4 ?) bed, a desk, a decent set of drawers and a built in double wardrobe. It was, a little lacking in paintings on the walls, which would have made the room a little more welcoming, but it was warm, comfortable and quite pleasant in it's own right. At the price I paid, (£45 on an offer. I believe it should have been £54, full price), it is an excellent base to discover the town, particularly the Cathedral (next door !) and the Castle a short walk away. The staff were pleasant and courtious and nice to chat to. It's somewhere I would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Victor, Sale

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Liked: Staff & service, room comfort
2nd time visitor
Warm and welcoming, beautiful old building which could do with some updating particularly in the bedrooms, however it was clean and well stocked with everything we needed (apart from hand wash, we just used the shower gel provided), got a car park no problem and breakfast was beautiful and plentiful
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another stay at C&M and it was a warm comfortable hotel and the pool is great. The room was clean, tidy and comfortable. Breakfast is a good spread with hot items cooked to order. The only downside was the fire alarm going off at 01.30! That sort of time really wakes me up and sleep again fitful. It would have been welcome to have received a proactive apology instead of reactive at check out. It seems to have been caused by a guest smoking in the room? It was told “it won’t happen again”. The Market Square in front of the hotel is having a makeover but does not cause any great inconvenience. Good that investment is being spent in the city. Overall a good stay in a hotel centrally located with character.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception were very helpful when I arrived and the room was very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was good. Friendly helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Day
This room was amazing, the bed was fantastic (a four poster) so much room. The shower once I sorted the controls out was great. Hair dryer brilliant. Everything was superb. Shame we didn’t stay longer
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall stay
Nice comfortable room the only negative is the heavy spring on the doors which meant I was awakened early by other guests being. Inconsiderate & banging their doors
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisiting Carlisle
It was a good stay although the room was a little small and the view was of the back of the hotel and various pipes! Unfortunately there are a lot of roadworks going on direcrly outside the entrance so that is not very convenient. The centre of Carlisle is all being worked on at the moment and for the next several months.
Stayed 2 nights in Nov 2024

6/10 Okay

Susan

Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
Not good value for money Shower not hot Heating didn’t come on
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy stay but grand hotel
The hotel, has a lovely reception and quite grand, the bar area quite cosy too, the reception process to check in a little slow, I was told I was in a refurbed room, quite nice twin room with a new TV and looks like some new chairs / paint, the bathroom it looked like they forgot to renovate still looks like the previous one, it was clean and tidy, but room 117 is right beside an alley and you can hear everyone go through it during the night so hard to sleep, also the walls between the rooms are quite thin, the hotel has a small pool and jacuzzi, i think I would be in two minds to stay here again
Stayed 1 night in Nov 2024

8/10 Good

kathleen

Traveled with family
Liked: Staff & service
Overall great place. The restaurant and bar were fantastic. The room was quite nice, but old - the carpet needs replacement, the walls need scrubbing and that bathtub is NOT safe for anyone with any mobility issues at all, or even just for short or elderly people. And the linoleum was coming up. But great for a short stay.
Stayed 1 night in Nov 2024

8/10 Good

Neil

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that made me smile!
This is a really, really lovely hotel. It is a little bit of a step back in time, but in a lovely way. A really grand building that has been well kept whilst it is still possible to imagine how grand it would have appeared to people when first built. It made me smile whenever I was walking around it. I was there on business, but Carlisle seems like a very interesting place ... I will be back to both Carlisle and the Crown and Mitre!
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024