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Hotel Virrey Cartagena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Virrey Cartagena

Outdoor pool, sun loungers
Front of property
Habitación Estandar Doble | Minibar, in-room safe, free WiFi, bed sheets
Point of interest
Minibar, in-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Avenida San Martin # 7 - 126, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    3 min walk
  • Rio Cartagena Casino
    5 min walk
  • El Laguito Beach
    15 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Triple Room

Basic Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Habitación Estandar Doble

Habitación Estandar Doble | Minibar, in-room safe, free WiFi, bed sheets

Habitación Estandar Doble

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room Standard With Internal View

Minibar, in-room safe, free WiFi, bed sheets

Double Room Standard With Internal View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Twin Room Standard With Internal View

Minibar, in-room safe, free WiFi, bed sheets

Twin Room Standard With Internal View

  • Sleeps 2
  • 2 Twin Bed(s)

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About this property

Hotel Virrey Cartagena

3-star hotel in Bocagrande
An outdoor pool, a restaurant, and laundry facilities are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
Hotel Virrey Cartagena offers 34 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Cartagena hotel also offers an outdoor pool, a terrace, and a vending machine.

Hotel Virrey Cartagena is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM.
Hotel Virrey Cartagena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Cartagena
Hoteles Charlotte
Hoteles Charlotte Cartagena
Hoteles Charlotte Hotel
Hoteles Charlotte Hotel Cartagena
Hotel Charlotte Cartagena
Hotel Charlotte Cartagena
Hotel Virrey Cartagena Hotel
Hotel Virrey Cartagena Cartagena
Hotel Virrey Cartagena Hotel Cartagena

Hotel Virrey Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 175 reviews" "
Rating 8 - Good. 57 out of 175 reviews" "
Rating 6 - Okay. 29 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 14 out of 175 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Esperanza

Disliked: Cleanliness, property conditions & facilities
This property was definitely in an accessible area to Cartagena's Walled City; however, I had numerous issues with my room. When I booked the property, I had requested for a "City view" option and I did not even get a window in my room. I raised these concerns to the hotel personnel and while they tried to change my room, they were keeping me in my original for the majority of my stay and then changing me on the last day. Also, the room had holes in the wall and it did not look appealing at all. The lamps were extremely dim. The bathroom was not clean at all and the shower's pressure was to say the least PAINFUL. From an outsider point of view this property looks appealing, but it is not how they present it.
Stayed 5 nights in Aug 2024

8/10 Good

Yelkaira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality from the local people
Stayed 3 nights in Sep 2024

6/10 Okay

Reymundo

Traveled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

Francisco J

Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for shopping dine in walking and next to the ocean
Stayed 7 nights in Aug 2024

2/10 Terrible

Saveth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are great people, but the hotel are very outdated and did not look as good as in the picture, also there was no hot water in MY room. Fan only without air conditioner. Makes the room really muggy. If only the quality of the hotel was as good as the staffs. It would be great
Stayed 3 nights in Aug 2024

10/10 Excellent

YULEINY

Stayed 3 nights in Aug 2024

10/10 Excellent

ROBERT

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

LETY

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had elevators
Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que chimba de hotel muy Barraco
Stayed 5 nights in Mar 2024

6/10 Okay

Jonathan

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, even though is located on a busy street, the rooms were quiet, all the staff is really helpful. That being said, the hotel is not as nice as it appears on pictures, it is quite dated and the rooms smell a little bit of mold, our room window had no view and the shower is designed in a way that the water splashes on to the rest of the bathroom. The free breakfast is you get what you pay for, so don’t expect an all you can eat buffet, it is very simple and not that great quality food. Overall, is a simple place with great location for the price if you’re staying with a couple or friends, wouldn’t recommend families and be aware to request the ground floor beforehand if you have any trouble going up the stairs as there is no elevator.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jordi

Stayed 4 nights in Mar 2024

10/10 Excellent

Bilma, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si many people were noise and we couldn’t sleep well.
Stayed 1 night in Feb 2024

10/10 Excellent

Cristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and cleanliness
Stayed 9 nights in Jan 2024

6/10 Okay

Danna

Traveled with family
Liked: Cleanliness
Deberían cambiar el menú del desayuno. Me hospedé ahí 6 días y todos los días verán lo mismo, siempre era huevo. Aparte la limpieza en las habitaciones, dure más de 4 días esperando que se dieran de cuenta que mi sábana estaba manchada y nunca la cambiaron. El personal muy amable.
Stayed 6 nights in Jan 2024

8/10 Good

Victor

Business traveler
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

LENNOX ANTHONY ROBERTS

Traveled with group
Liked: Cleanliness, staff & service
The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

4/10 Poor

Gonzalo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean.
Stayed 2 nights in Jun 2023

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untrained and unfriendly personal. Obsolete installations. Low maintenance. Cero technology. No knowledge of hotel management. No support to customers. Lousy restaurant and poor food quality. I strongly recommend to take them out of Expedia.
Stayed 1 night in Mar 2023