Sofitel Baru Calablanca

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Baru Calablanca

Designer toiletries, hair dryer, bathrobes, slippers
Private beach, white sand, free beach cabanas, sun loungers
5 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property amenity
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • On private beach
    On private beach

Explore the area

Map
KM 7 Sector, Porto Nao, Cartagena, Bolívar, 130017
  • Blanca Beach
    15 min drive
  • Blanca Beach
    23 min drive
  • National Aviary of Colombia
    26 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    95 min drive

Room options

Superior Room, 1 King Bed, Oceanfront

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 635 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Baru Calablanca

5-star Cartagena hotel with private beach
Catch some rays on Sofitel Baru Calablanca's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Sofitel Baru Calablanca offers 187 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 50-cm LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Baru Calablanca you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 beach bars, 2 poolside bars, and 4 bars/lounges. Wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and a steam room. Complimentary valet parking is available on site, along with a car charging station.

Sofitel Baru Calablanca is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurante Calablanca - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante HUMO - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Restaurante Bahía - This poolside restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
El Manglito Food Truck - This beachfront theme restaurant serves lunch only. Open daily.
La Pergola Roof Top - This rooftop bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Baru Calablanca is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: COP 135,000 per person
  • 2 poolside bars
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Manglito Food Truck
  • La Pergola Roof Top
  • Restaurante Bahía
  • Restaurante Calablanca
  • Restaurante HUMO

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bodyboard
  • Canoeing
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-cm LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 690000 per pet, per stay
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 135000 per person
  • Airport shuttle fee: COP 967000 per room (one-way)
  • Pet fee: COP 690000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sofitel Baru Calablanca Hotel
Sofitel Baru Calablanca Cartagena
Sofitel Baru Calablanca Hotel Cartagena

Sofitel Baru Calablanca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 408 reviews" "
Rating 8 - Good. 46 out of 408 reviews" "
Rating 6 - Okay. 22 out of 408 reviews" "
Rating 4 - Poor. 8 out of 408 reviews" "
Rating 2 - Terrible. 9 out of 408 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many hotels this is my top one ! It’s only about 3 years old super modern fantastic views and the staff is amazing !!! My only complaint is they should have no scales in bathroom that’s the only thing that ruined my trip knowing how much weight I gained lol
Stayed 3 nights in Aug 2024

8/10 Good

Luis, Bogota

Traveled with family
Liked: Cleanliness, property conditions & facilities
El hotel es muy agradable y las opciones de comida y tragos están muy bien. Lo qu eno me gustó fue la experiencia en la playa, hay vendedores y masajistas que acosan a los huéspedes y el hotel no puede hacer nada al respecto, aunque el hotel es una propiedad privada. Me quejé en dos ocasiones pero no resuelven nada, incluso teniendo personas de seguridad en la playa. En mi caso, despertaron a una de las personas que venía conmigo para ofrecer cosas (no respetan a nadie). Por otro lado el servicio en la playa es lentísimo, se demoran hasta media hora para llevar una cerveza y el personal no está pendiente de si la gente necesita algo, le toca uno ir hasta donde ellos. En este punto si se rajan en el concepto de lujo, y el hotel es bastante caro como para no cuidar estos detalles.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shams

Stayed 4 nights in Aug 2024

10/10 Excellent

Felicita

Liked: Cleanliness
Stayed 5 nights in Aug 2024

4/10 Poor

Dallehirys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. The resort is beautiful, the staff is accommodating and very kind. Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Genesis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel property is absolutely beautiful and clean. The cons of the hotel….we were told at check-in that none of the restaurants required a reservation but one (humado). The remaining restaurants were casual and one could just walk in. However, we discovered that was not the case at bahia. The hostess explained that the restaurant was completely full, as was the waiting list. The next day I went to make a reservation with concierge and they told me the restaurant was at capacity, but would place me on a waiting list. I was told that a confirmation text would be sent via whatsapp, but sadly that never happened. Additionally, I decided to check for a reservation with the restaurant and they told me that I should be making the reservation with concierge, but they were able to give me their last reservation at 8:30! We arrived an hour earlier hoping they may be able to seat us, but the unaccommodating hostess told us it was not possible. The hostess was condescending and has no interest in helping. The service at the hotel overall is horrible. Not only does it take a while to receive your check, but they do not check on you at all. The best service we had was from Diego at Bahia, but perhaps that was only because it was late and they wanted to close. The only other great service we received was at the adult pool from Jorge and at the spa. Otherwise, all the remaining services were disappointing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Giselle, Cape Coral

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in May 2024

8/10 Good

xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

C Sanchez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Colombia
Stayed 4 nights in Jul 2024

10/10 Excellent

Javier

Stayed 3 nights in Jul 2024

10/10 Excellent

aaron

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniela

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Amazing service, facilities, and overall experience. I highly recommend it for a wonderful vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana, Chevy Chase

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, family friendly, quiet and relaxing, amazing food
Stayed 4 nights in Jul 2024

10/10 Excellent

Grace, Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff however travelers be aware it is VERY expensive. The cost of food and drinks are above and beyond Colombias standard pricing. Spent 1k for a 2 day stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel con servicio y comida excelente!!! Si tuviera q decir algo a corregir sería q tiene muy muy pocos opciones para divertirse o escuchar música ( poco y muy limitado…solo una opción en el rooftop bar y con música cubana ???????? En serio ? En Colombia? Con los grandes artistas q ustedes tienen…) Por lo demás repito todo muy muy bueno solo q por eso no estaría más de 2 o 3 dias
Stayed 2 nights in Jun 2024

2/10 Terrible

Marie, Briarcliff Manor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor experience! This is not for an US American or for a sophisticated traveler. I’ve stayed at other Sofitels but this does not compare . Customer service is lacking 1) charged double for dinner meal. Paid in cash 700,000 peso meal and then got charged apparently they claimed that they never received the cash. We asked to check cameras , but without showing us the camera footage , they claimed I never left the money. Why would we ask to check cameras if we were lying 2) Room was musty And wet we asked to change rooms , but instead was given a humidifier . We had to empty out all the water twice in a Night 3) we asked for an extra room for a our daughter ( I was me & my 2 young adult kids), apparently they didn’t have an additional room , but despite the original cost of the room at $369. They charged us $250 for extra person for a 1 bed room and did not offer any additional towels, or bedding , until we requested later that night 4) The English of management staff is poor. A rare person would have some mastery of the language , but far & few. If you are not fluent in Spanish , you will struggle . This eliminates many international travelers , where English is the main world language and at a high end so called 5 star establishment like Sofitel, one should expect international communication amenities The outdoor facility is clean and views are nice , but if your not a local traveler this is not the place for you
Stayed 1 night in Jul 2024

10/10 Excellent

fernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent service
Stayed 2 nights in Jun 2024

2/10 Terrible

antonios

Stayed 1 night in Jun 2024

10/10 Excellent

ITALO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept and exceptionally clean. Staff was amazing, very attentive and friendly. I specifically loved the cooling towels that smelled amazing and very refreshing. Breakfast was the best, special thank to Willian at Calablanca and Sebastian at the beach for going above and beyond to unsure we had everything we wanted. The most amazing time in Barú!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rebekah Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel we’ve ever stayed! The staff went above and beyond for us in every restaurant, bar, housekeeping, concierge. We highly recommend Sofitel BARU!
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty annoying gettin to and from Cartagena, but the resort itself is excellent.
Stayed 5 nights in Jun 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, but nothing around to far from everything, street needs to fix for cars, needs more activity and music
Stayed 6 nights in May 2024