Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property - evening/night
Reception
Property amenity
Room, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    3 min drive
  • Mardi Gras Casino
    4 min drive
  • West Virginia State University
    5 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

Room, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Cross Lanes hotel close to Mardi Gras Casino
This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Sleep Inn & Suites Cross Lanes - South Charleston features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 500 square feet (45 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.
Continental breakfasts are available for a surcharge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 887 reviews" "
Rating 8 - Good. 155 out of 887 reviews" "
Rating 6 - Okay. 31 out of 887 reviews" "
Rating 4 - Poor. 12 out of 887 reviews" "
Rating 2 - Terrible. 6 out of 887 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to where I needed to be and it was quiet. Staff was really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience here. From checking in with DAVE AND MIKE...(i think) until checkout.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff; clean, comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place, staff was friendly & room comfortable.
Stayed 2 nights in Sep 2024

6/10 Okay

Kimberly

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer L.

Stayed 1 night in Aug 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at the front desk was extremely nice and very helpful! Breakfast was clean, organized and plentiful. Double beds very comfortable. Pull out sofa left a lot to be desired. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel, would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond, Summerville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for very clean hotel and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable; very nice staff
Stayed 1 night in Aug 2024

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Check in was great. Bed was decent. Only issues was at breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick, Delaware

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Vacation
Was very very pleased room and whole hotel was so nice and clean Great value
Stayed 1 night in Aug 2024

8/10 Good

Tennille

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property, it’s in close proximity to my Kid’s college. Parking was easy, the room was decent, the staff hospitable. My only concern is that the room across from me seemed to have been rented to someone local who may have been providing illegal services. This inn is a family place and I’d like to see it remain that way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Business traveler
The room was very clean, bed was comfortable, bathroom was spotless.
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean clean
It was gd...nice n clean
Stayed 1 night in Jul 2024

8/10 Good

BRENDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds for a great night’s sleep. Mattress were very good.
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Sleep Inn motel I've stayed in. It's beautiful, very clean, well organized and the beds are awesomely comfortable. The amenities are terrific and include a fridge and microwave. The bathroom in my single bedroom was huge with a tub, shower, and nice soap, shampoo & conditioner. There is only one little thing that would have made my stay just a little bit better and that would be the USB charging ports in the lamps, they have a socket for your charger base, but I only brought 1 base with me and needed another so I couldn't charge both my phone and tablet at the same time. It wasn't a big deal and didn't affect the quality of my stay in this lovely motel on top of a mountain. Loved it!!!
Stayed 2 nights in Jul 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants after a long day of travel
Stayed 1 night in Jul 2024

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay available
Everything was clean, well kept and comfortable. Staff was friendly. Good breakfast. One of the best stays you'll have.
Stayed 1 night in Jul 2024

10/10 Excellent

tricia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet, front desk receptionist friendly and in a fantastic location!
Stayed 1 night in Jul 2024